Unable to detect mousepad. Not running at all

[Lim Fang Shiang]

Hi,

I am running Ubuntu 18.04.5 LTS Release 18.04 on my personal computer. After installing the OS, my mousepad doesn't seems to be working. After checking with command xinput list, I don't see the system is detecting my mousepad, wouldn't be possible to download any additional software. It appears as GXTP7386:00 27C6:0114.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-5.4.0-42-generic 5.4.0-42.46~18.04.1
ProcVersionSignature: Ubuntu 5.4.0-42.46~18.04.1-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.16
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Mar 5 21:40:34 2021
InstallationDate: Installed on 2021-03-04 (1 days ago)
InstallationMedia: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64 (20200806.1)
SourcePackage: linux-signed-hwe-5.4
UpgradeStatus: No upgrade log present (probably fresh install)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.