subiquity crash when installing kernel on Dell Precision 3660

[Andrew Hancock]

This issue does not occur when installing on a vSphere virtual machine on ESXi 7.0.3 or 8.0.1.

just using a basic autoinstall config

#cloud-config
autoinstall:
  version: 1
  keyboard:
    layout: gb
    toggle: null
  locale: en_GB.UTF-8
  identity:
    hostname: ubuntu-focal
    password: "$6$exDY1mhS4KUYCE/2$zmn9ToZwTKLhCw.b4/b.ZRTIZM30JZ4QrOQ2aOXJ8yk96xpcCof0kxKwuX1kqLG/ygbJ1f8wxED22bTL4F46P0"
    username: administrator
    realname: 'Mr Administrator'
  packages:
  - build-essential
  - ubuntu-desktop
  - net-tools
  - realmd
  - libnss-sss
  - libpam-sss
  - sssd
  - sssd-tools
  - adcli
  - samba-common-bin
  - oddjob
  - oddjob-mkhomedir
  - packagekit
  - samba
  - krb5-user
  - ntp
  - ntpdate
  ssh:
    allow-pw: true
    authorized-keys: []
    install-server: true
  updates: all
  timezone: "Europe/London"

regular crash when trying to Install Kernel, HWE Kernel used to support newer hardware network interface which is not included in standard kernel.

1689345611.836603403.install_fail.crash
ProblemType: Bug
Architecture: amd64
CrashDB: {'impl': 'launchpad', 'project': 'subiquity'}

Description: Ubuntu 20.04.6 LTS
Release: 20.04

dmi.bios.date: 05/16/2023
dmi.bios.release: 2.5
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.5.1
dmi.board.name: 0J1C3P
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.ec.firmware.release: 1.3
dmi.modalias: dmi:bvnDellInc.:bvr2.5.1:bd05/16/2023:br2.5:efr1.3:svnDellInc.:pnPrecision3660:pvr:rvnDellInc.:rn0J1C3P:rvrA00:cvnDellInc.:ct3:cvr:sku0A9F:
dmi.product.family: Precision
dmi.product.name: Precision 3660
dmi.product.sku: 0A9F
dmi.sys.vendor: Dell Inc.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.15.0-67-generic (not installed)
Uname: Linux 5.15.0-67-generic x86_64
Architecture: amd64
Date: Fri Jul 14 15:57:34 2023
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=C.UTF-8
 SHELL=/bin/bash
SourcePackage: linux-signed-hwe-5.15

[Andrew Hancock (einsteinagogo)]

Please see the following attached

1689345611.836603403.install_fail.crash
ProblemType: Bug
Architecture: amd64
CrashDB: {'impl': 'launchpad', 'project': 'subiquity'}

Description: Ubuntu 20.04.6 LTS
Release: 20.04

1. lspci-vnvn.log
2. version.log - Ubuntu 5.15.0-67.74~20.04.1-generic 5.15.85
3. Subiquity crash log

[Andrew Hancock (einsteinagogo)]

went back to basics today, and write the iso I'm using to different flash drives using Rufus and Ventoy, both show a crash as above.

also created a basic config from the media and also sever from web server, and also crashes in the same place with

cat > user-data << 'EOF'
#cloud-config
autoinstall:
  version: 1
  identity:
    hostname: ubuntu-server
    password: "$6$exDY1mhS4KUYCE/2$zmn9ToZwTKLhCw.b4/b.ZRTIZM30JZ4QrOQ2aOXJ8yk96xpcCof0kxKwuX1kqLG/ygbJ1f8wxED22bTL4F46P0"
    username: ubuntu
EOF
touch meta-data

[Andrew Hancock (einsteinagogo)]

if I refresh the installer the issue also occurs, when or after installing Kernel....