touchpad stopped working completely and does not show up in devices

Bug #1983480 reported by Paul Bloom
22
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux-signed-hwe-5.15 (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

At first the touchpad was working. But, it recently stopped working entirely on this laptop. When I ran cat /proc/bus/input/devices I did not see any touchpad devices.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.15.0-41-generic 5.15.0-41.44~20.04.1
ProcVersionSignature: Ubuntu 5.15.0-41.44~20.04.1-generic 5.15.39
Uname: Linux 5.15.0-41-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.24
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 3 10:07:27 2022
SourcePackage: linux-signed-hwe-5.15
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Paul Bloom (paulbloom29) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-signed-hwe-5.15 (Ubuntu):
status: New → Confirmed
Revision history for this message
Vishal Srivastava (vishal-sri18) wrote :

Touchpad was working fine, until it just decided today morning to stop working. Upon checking the devices, it doesn't show up in the list of devices detected.

My laptop woke up from suspended mode, and I tried restarting the machine to check if it solves the issue, but no luck.

Revision history for this message
Vishal Srivastava (vishal-sri18) wrote :

Touchpad was working all fine until recently, it stopped working altogether. And now /proc/bus/input/devices does not show touchpad. It just shows 2 input devices as Finger and Pen which could be of a fingerprint and touchpen as my laptop is touchscreen.

Attaching the devices list. Don't know what to do. This is a dual boot laptop and it also has started happening in my Windows OS as well.

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