ubuntu 5.15.0-41 on HP don't start

Bug #1981873 reported by FAV
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-signed-hwe-5.15 (Ubuntu)
New
Undecided
Unassigned

Bug Description

my HP ENVY x360 convertible 13-ar0009nf stays on the start page after grub since de 5.15.0-41 update of ubuntu 20.04.4 LTS

so I started ubuntu from version 5.13.0-52 and the pc starts normally

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.13.0-52-generic 5.13.0-52.59~20.04.1
ProcVersionSignature: Ubuntu 5.13.0-52.59~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-52-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.24
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Jul 16 14:23:36 2022
InstallationDate: Installed on 2021-05-04 (437 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
SourcePackage: linux-signed-hwe-5.13
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
FAV (majfav) wrote :
Revision history for this message
FAV (majfav) wrote :

the bug is still there after upgrading to 5.15.0-46

no longer affects: linux-signed-hwe-5.13 (Ubuntu)
Revision history for this message
FAV (majfav) wrote :
Download full text (23.1 KiB)

computer
    description: Convertible
    produit: HP ENVY x360 Convertible (7PV50EA#ABF)
    fabricant: HP
    version: Chassis Version
    numéro de série: [REMOVED]
    bits: 64 bits
    fonctionnalités: smbios-3.2.1 dmi-3.2.1 smp vsyscall32
    configuration : boot=normal chassis=convertible family=103C_5335KV HP ENVY x360 Convertible sku=7PV50EA#ABF uuid=[REMOVED]
  *-core
       description: Carte mère
       produit: 85DE
       fabricant: HP
       identifiant matériel: 0
       version: 41.36
       numéro de série: [REMOVED]
       emplacement: Base Board Chassis Location
     *-firmware
          description: BIOS
          fabricant: AMI
          identifiant matériel: 0
          version: F.22
          date: 11/05/2020
          taille: 64KiB
          capacité: 16MiB
          fonctionnalités: pci upgrade shadowing cdboot bootselect edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer acpi usb smartbattery biosbootspecification netboot uefi
     *-memory
          description: Mémoire Système
          identifiant matériel: 10
          emplacement: Carte mère
          taille: 8GiB
        *-bank:0
             description: SODIMM DDR4 Synchrone Unbuffered (Unregistered) 2400 MHz (0,4 ns)
             produit: 4ATF51264HZ-2G3E1
             fabricant: Micron Technology
             identifiant matériel: 0
             numéro de série: [REMOVED]
             emplacement: Bottom - on board
             taille: 4GiB
             bits: 64 bits
             horloge: 2400MHz (0.4ns)
        *-bank:1
             description: SODIMM DDR4 Synchrone Unbuffered (Unregistered) 2400 MHz (0,4 ns)
             produit: 4ATF51264HZ-2G3E1
             fabricant: Micron Technology
             identifiant matériel: 1
             numéro de série: [REMOVED]
             emplacement: Bottom - on board
             taille: 4GiB
             bits: 64 bits
             horloge: 2400MHz (0.4ns)
     *-cache:0
          description: L1 cache
          identifiant matériel: 12
          emplacement: L1 - Cache
          taille: 384KiB
          capacité: 384KiB
          horloge: 1GHz (1.0ns)
          fonctionnalités: pipeline-burst internal write-back unified
          configuration : level=1
     *-cache:1
          description: L2 cache
          identifiant matériel: 13
          emplacement: L2 - Cache
          taille: 2MiB
          capacité: 2MiB
          horloge: 1GHz (1.0ns)
          fonctionnalités: pipeline-burst internal write-back unified
          configuration : level=2
     *-cache:2
          description: L3 cache
          identifiant matériel: 14
          emplacement: L3 - Cache
          taille: 4MiB
          capacité: 4MiB
          horloge: 1GHz (1.0ns)
          fonctionnalités: pipeline-burst internal write-back unified
          configuration : level=3
     *-cpu
          description: CPU
          produit: AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx
          fabricant: Advanced Micro Devices [AMD]
          identifiant matériel: 15
          information bus: cpu@0
          version: AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx
          numéro de série: [REMOVED]
...

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