Periodic glitch in LogiTech H390 headphone audio

Bug #1966143 reported by Michael Sharman
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-signed-hwe-5.13 (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

When running kernel version 5.13.0-37-generic the audio output through my Logitech H390 headphones has a periodic "glitch" every few seconds - noticable in Google Meetings and Youtube - its very distracting, its not exactly a scratch or pop; it's more like a really bad reception mobile phone call "robot voice" noise but lasts only for a moment, then maybe 30 seconds later occurs again, seems to be regularly periodic.

The problem isn't present on 5.13.0-35-generic and doesn't effect my external speaker audio output just the headphones so it's not a network issue.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.13.0-37-generic 5.13.0-37.42~20.04.1
ProcVersionSignature: Ubuntu 5.13.0-37.42~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-37-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: GNOME
Date: Thu Mar 24 10:26:12 2022
InstallationDate: Installed on 2018-02-17 (1495 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
SourcePackage: linux-signed-hwe-5.13
UpgradeStatus: Upgraded to focal on 2020-05-08 (684 days ago)

Revision history for this message
Michael Sharman (msharman) wrote :
description: updated
description: updated
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Hello,
Can you attach the "lsusb -v" output with your headset connected?
Also, can you check if workaround in comment #9 of bug #1966066 works for you?
Thanks.

Changed in linux-signed-hwe-5.13 (Ubuntu):
status: New → Incomplete
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Mark it as dup for bug 1966066, please feel free to unmark it if you think this is incorrect.

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