touchpad stopped working hp envy dv6 laptop

[Terrence Kariuki]

I was using the laptop then all of a sudden it started hanging and the touchpad stopped working. I was connected to a public wi-fi.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.13.0-27-generic 5.13.0-27.29~20.04.1
ProcVersionSignature: Ubuntu 5.13.0-27.29~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-27-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Jan 29 22:44:08 2022
SourcePackage: linux-signed-hwe-5.13
UpgradeStatus: No upgrade log present (probably fresh install)

[Paulo Flabiano Smorigo (pfsmorigo)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

[Terrence Kariuki (terrencekariukiw)]

Hi,

The reason I raised it as a security issue is because the issue came up
after I connected to public wifi. It resolves itself sometimes but when I
connect to wifi again the cursor freezes up and I have to use a mouse. The
touchpad issue might not be a security risk but I believe it is a symptom
of a breach. Please look into this.

Thanks for the support

On Fri, Feb 4, 2022 at 10:00 PM Paulo Flabiano Smorigo <
<email address hidden>> wrote:

> Thanks for taking the time to report this bug and helping to make Ubuntu
> better. We appreciate the difficulties you are facing, but this appears
> to be a "regular" (non-security) bug. I have unmarked it as a security
> issue since this bug does not show evidence of allowing attackers to
> cross privilege boundaries nor directly cause loss of data/privacy.
> Please feel free to report any other bugs you may find.
>
> ** Information type changed from Private Security to Public
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1959494
>
> Title:
> touchpad stopped working hp envy dv6 laptop
>
> Status in linux-signed-hwe-5.13 package in Ubuntu:
> New
>
> Bug description:
> I was using the laptop then all of a sudden it started hanging and the
> touchpad stopped working. I was connected to a public wi-fi.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: linux-image-5.13.0-27-generic 5.13.0-27.29~20.04.1
> ProcVersionSignature: Ubuntu 5.13.0-27.29~20.04.1-generic 5.13.19
> Uname: Linux 5.13.0-27-generic x86_64
> NonfreeKernelModules: nvidia_modeset nvidia
> ApportVersion: 2.20.11-0ubuntu27.21
> Architecture: amd64
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Sat Jan 29 22:44:08 2022
> SourcePackage: linux-signed-hwe-5.13
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-5.13/+bug/1959494/+subscriptions
>
>