touchpad not working . external mouse still works on laptop

Bug #1939952 reported by VISHAL
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux-signed-hwe-5.11 (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

touchpad was working earlier but now it has stopped working. external mouse still works

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.11.0-25-generic 5.11.0-25.27~20.04.1
ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22
Uname: Linux 5.11.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Aug 14 20:40:03 2021
InstallationDate: Installed on 2021-07-21 (24 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
SourcePackage: linux-signed-hwe-5.11
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
VISHAL (vishalmranchi002) wrote :
affects: ubuntu → linux-signed-hwe-5.11 (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-signed-hwe-5.11 (Ubuntu):
status: New → Confirmed
Revision history for this message
Sachet Wasti (sachetwasti) wrote :
Download full text (5.1 KiB)

:~$ cat /proc/bus/input/devices
I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:1a/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0
B: PROP=0
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0003 Version=0000
N: Name="Sleep Button"
P: Phys=PNP0C0E/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
U: Uniq=
H: Handlers=kbd event1
B: PROP=0
B: EV=3
B: KEY=4000 0 0

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input2
U: Uniq=
H: Handlers=kbd event2
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input3
U: Uniq=
H: Handlers=sysrq kbd event3 leds
B: PROP=0
B: EV=120013
B: KEY=10000 c020000000000 0 0 700f02000003 3802078f870f401 febfffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0019 Vendor=1025 Product=1229 Version=0000
N: Name="Acer Wireless Radio Control"
P: Phys=acer-wireless/input0
S: Sysfs=/devices/LNXSYSTM:00/10251229:00/input/input4
U: Uniq=
H: Handlers=rfkill kbd event4
B: PROP=0
B: EV=3
B: KEY=80000000000000 0 0 0

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Intel HID events"
P: Phys=
S: Sysfs=/devices/platform/INTC1051:00/input/input5
U: Uniq=
H: Handlers=rfkill kbd event5
B: PROP=0
B: EV=13
B: KEY=81000300000000 5000004000 1e294000000020 0
B: MSC=10

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Intel HID 5 button array"
P: Phys=
S: Sysfs=/devices/platform/INTC1051:00/input/input6
U: Uniq=
H: Handlers=kbd event6
B: PROP=0
B: EV=13
B: KEY=2000000000000 0 0 0 0 1000000000000 0 201c000000000000 0
B: MSC=10

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Acer WMI hotkeys"
P: Phys=wmi/input0
S: Sysfs=/devices/virtual/input/input7
U: Uniq=
H: Handlers=rfkill kbd event7
B: PROP=0
B: EV=13
B: KEY=1c0000 0 0 0 0 1600800000c00 300000 10000000000000 0
B: MSC=10

I: Bus=0003 Vendor=0408 Product=a061 Version=0004
N: Name="HD User Facing: HD User Facing"
P: Phys=usb-0000:00:14.0-8/button
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.0/input/input8
U: Uniq=
H: Handlers=kbd event8
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input9
U: Uniq=
H: Handlers=kbd event9
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="sof-hda-dsp Mic"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input10
U: Uniq=
H: Handlers=event10
B: PROP=0
B: EV=21
B: SW=10

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="sof-hda-dsp Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input11
U: Uniq=
H: Handlers=event11
B: PROP=0
B: EV=21
B: SW=4

I: Bus=0000 Vendor=0000 Product=0000 Vers...

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