Activity log for bug #2031367

Date Who What changed Old value New value Message
2023-08-15 05:40:47 Weichen Wu bug added bug
2023-08-15 05:42:58 Weichen Wu summary No video output from discrete GPU No video output from discrete GPU (DGX A100)
2023-08-15 05:43:33 Weichen Wu attachment added snap_list.log https://bugs.launchpad.net/bugs/2031367/+attachment/5692329/+files/snap_list.log
2023-08-15 05:43:39 Weichen Wu attachment added acpidump.log https://bugs.launchpad.net/bugs/2031367/+attachment/5692330/+files/acpidump.log
2023-08-15 05:44:47 Weichen Wu attachment added sosreport-u-DGX-Station-A100-920-23487-2531-000-2023-08-14-xhuboco.tar.xz https://bugs.launchpad.net/ubuntu/+bug/2031367/+attachment/5692331/+files/sosreport-u-DGX-Station-A100-920-23487-2531-000-2023-08-14-xhuboco.tar.xz
2023-08-15 05:46:30 Weichen Wu attachment added dpkg_list.log https://bugs.launchpad.net/ubuntu/+bug/2031367/+attachment/5692332/+files/dpkg_list.log
2023-08-15 08:14:49 Ubuntu Foundations Team Bug Bot tags hwe-graphics ihv-nvidia bot-comment hwe-graphics ihv-nvidia
2023-08-15 20:31:48 dann frazier summary No video output from discrete GPU (DGX A100) No video output from discrete GPU (DGX Station A100)
2023-08-15 22:31:09 dann frazier description [Summary] after selecting ubuntu from bios boot menu, it lost video output from the discrete GPU * build-in VGA port works fine, can output the display to monitor and boot into OS only the discrete GPU has issue [Steps to reproduce] 1. install 22.04 2. install linux-nvidia 3. boot with 5.15.0-1030-nvidia [Actual result] discrete GPU has no video output [Failure rate] 3/3 [Additional information] CID: 202307-31886 SKU: DGX station A100 system-manufacturer: NVIDIA system-product-name: DGX Station A100 920-23487-2531-000 bios-version: L9.28C CPU: AMD EPYC 7742 64-Core Processor (128x) GPU: 01:00.0 3D controller [0302]: NVIDIA Corporation GA100 [A100 SXM4 80GB] [10de:20b2] (rev a1) 46:00.0 VGA compatible controller [0300]: ASPEED Technology, Inc. ASPEED Graphics Family [1a03:2000] (rev 41) 47:00.0 3D controller [0302]: NVIDIA Corporation GA100 [A100 SXM4 80GB] [10de:20b2] (rev a1) 81:00.0 3D controller [0302]: NVIDIA Corporation GA100 [A100 SXM4 80GB] [10de:20b2] (rev a1) c1:00.0 VGA compatible controller [0300]: NVIDIA Corporation TU117GLM [Quadro T1000 Mobile] [10de:1fb0] (rev a1) c2:00.0 3D controller [0302]: NVIDIA Corporation GA100 [A100 SXM4 80GB] [10de:20b2] (rev a1) Nvidia Driver: 535.54.03 kernel-version: 5.15.0-1030-nvidia [Stage] Issue reported and logs collected at a later stage [Summary] after selecting ubuntu from bios boot menu, it lost video output from the discrete GPU * build-in VGA port works fine, can output the display to monitor and boot into OS only the discrete GPU has issue [Steps to reproduce] It is not currently reproducible but, at some point in the past, these steps resulted in the problem: 1. install 22.04 2. install linux-nvidia 3. install linux-modules-nvidia-535-server-nvidia [Actual result] linux-nvidia w/ a 1030 ABI got installed with a linux-modules-nvidia-535-server-nvidia with a 1029 ABI. [Additional information] CID: 202307-31886 SKU: DGX station A100 system-manufacturer: NVIDIA system-product-name: DGX Station A100 920-23487-2531-000 bios-version: L9.28C CPU: AMD EPYC 7742 64-Core Processor (128x) GPU: 01:00.0 3D controller [0302]: NVIDIA Corporation GA100 [A100 SXM4 80GB] [10de:20b2] (rev a1) 46:00.0 VGA compatible controller [0300]: ASPEED Technology, Inc. ASPEED Graphics Family [1a03:2000] (rev 41) 47:00.0 3D controller [0302]: NVIDIA Corporation GA100 [A100 SXM4 80GB] [10de:20b2] (rev a1) 81:00.0 3D controller [0302]: NVIDIA Corporation GA100 [A100 SXM4 80GB] [10de:20b2] (rev a1) c1:00.0 VGA compatible controller [0300]: NVIDIA Corporation TU117GLM [Quadro T1000 Mobile] [10de:1fb0] (rev a1) c2:00.0 3D controller [0302]: NVIDIA Corporation GA100 [A100 SXM4 80GB] [10de:20b2] (rev a1) Nvidia Driver: 535.54.03 kernel-version: 5.15.0-1030-nvidia [Stage] Issue reported and logs collected at a later stage
2023-08-17 06:46:21 Weichen Wu attachment added sosreport-u-DGX-Station-A100-920-23487-2531-000-2023-08-16-vyacxaq.tar.xz https://bugs.launchpad.net/ubuntu/+bug/2031367/+attachment/5692820/+files/sosreport-u-DGX-Station-A100-920-23487-2531-000-2023-08-16-vyacxaq.tar.xz
2023-08-29 16:17:12 dann frazier summary No video output from discrete GPU (DGX Station A100) Archive races can cause nvidia driver / kernel version ABI mismatch
2023-08-29 16:17:40 dann frazier bug task added linux-restricted-modules (Ubuntu)
2023-11-08 06:49:39 Alberto Milone linux-restricted-modules (Ubuntu): importance Undecided High
2023-11-08 06:49:44 Alberto Milone linux-restricted-modules (Ubuntu): status New In Progress
2023-11-08 06:49:54 Alberto Milone bug added subscriber Alberto Milone
2023-11-08 06:50:15 Alberto Milone linux-restricted-modules (Ubuntu): assignee Andy Whitcroft (apw)
2023-11-08 06:50:27 Alberto Milone bug task added nvidia-graphics-drivers-535-server (Ubuntu)
2023-11-08 06:50:33 Alberto Milone nvidia-graphics-drivers-535-server (Ubuntu): status New In Progress
2023-11-08 06:50:36 Alberto Milone nvidia-graphics-drivers-535-server (Ubuntu): importance Undecided High
2023-11-08 06:50:39 Alberto Milone nvidia-graphics-drivers-535-server (Ubuntu): assignee Alberto Milone (albertomilone)