resume after suspend + gnome or X session progressivly irresponsive

[gerard67]

Binary package hint: nvidia-glx-new

Resuming from suspend seems to goes OK, gnome session is restored and applications loads in the same state they where before shutdown, but when providing user interaction with the gnome destop, X-session or gnome became progressively irresponsive and finaly only mouse movements are possible. Ctrl+alt+backspace effectively kills the session, but once relogged inside gnome, same problems occurs again. Hard reboot fixes the issue.

steps of irresponsiveness :
- Icon on the destop (no contextual menu)
- Programms does not launch
- Windows closing inefeectivce
- ...
It all happends within minutes after a resume from Ram.

more details on my system :
Dell Precision M70 laptop
Up to date Gutsy system (09/03/07)
uname -a : 2.6.22-10-generic #1 SMP Wed Aug 22 08:11:52 GMT 2007 i686 GNU/Linux

Please tell me if I can help in any way to get a mode precise diagnostic..

[lspci]
01:00.0 VGA compatible controller: nVidia Corporation NV41 [Quadro FX Go1400] (rev a2) (prog-if 00 [VGA])
     Subsystem: Dell Unknown device 019b

[Sitsofe Wheeler (sitsofe)]

I would have helped to have known what card you have this is generally reported in the output of
lspci -nn
. There's a slim chance you are seeing reported on http://www.nvnews.net/vbulletin/showthread.php?t=94258 ...

[gerard67 (mathieu-petit)]

Thank for the link, however, it seems that the problem is not the same ... mine leads to a complete session hangup exept for the mouse, but without UI slowdowns before that.

lspci -nn :
00:00.0 Host bridge [0600]: Intel Corporation Mobile 915GM/PM/GMS/910GML Express Processor to DRAM Controller [8086:2590] (rev 03)
00:01.0 PCI bridge [0604]: Intel Corporation Mobile 915GM/PM Express PCI Express Root Port [8086:2591] (rev 03)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 1 [8086:2660] (rev 03)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #1 [8086:2658] (rev 03)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #2 [8086:2659] (rev 03)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #3 [8086:265a] (rev 03)
00:1d.3 USB Controller [0c03]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #4 [8086:265b] (rev 03)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB2 EHCI Controller [8086:265c] (rev 03)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev d3)
00:1e.2 Multimedia audio controller [0401]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Audio Controller [8086:266e] (rev 03)
00:1e.3 Modem [0703]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Modem Controller [8086:266d] (rev 03)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801FBM (ICH6M) LPC Interface Bridge [8086:2641] (rev 03)
00:1f.2 IDE interface [0101]: Intel Corporation 82801FBM (ICH6M) SATA Controller [8086:2653] (rev 03)
00:1f.3 SMBus [0c05]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) SMBus Controller [8086:266a] (rev 03)
01:00.0 VGA compatible controller [0300]: nVidia Corporation NV41 [Quadro FX Go1400] [10de:00cc] (rev a2)
02:00.0 Ethernet controller [0200]: Broadcom Corporation NetXtreme BCM5751 Gigabit Ethernet PCI Express [14e4:1677] (rev 01)
03:01.0 CardBus bridge [0607]: Texas Instruments PCI6515 Cardbus Controller [104c:8036]
03:01.5 Communication controller [0780]: Texas Instruments PCI6515 SmartCard Controller [104c:8038]
03:03.0 Network controller [0280]: Intel Corporation PRO/Wireless 2200BG Network Connection [8086:4220] (rev 05)

[Sitsofe Wheeler (sitsofe)]

gerard67:
Can you post the output of
dpkg -l *nvidia* | grep ii
?

[gerard67 (mathieu-petit)]

There you are :

$ dpkg -l *nvidia*
Aucun paquet ne correspond à nvidia-bug-report.log

(No package corresponds to nvidia-bug-report.log) Only line of the output, even without Grep ...

[gerard67 (mathieu-petit)]

After a few more tests, it seems that the issue might be related to a gnome session problem, and that progressive crashes occurs when high-loading the session or other gnome programs ... i've seen that bug witch might describe the actual problem : https://bugs.launchpad.net/ubuntu/+source/gnome-session/+bug/74682

[Sitsofe Wheeler (sitsofe)]

gerard67:
Just to rule something out, can you check whether things are better if you are suspend and resuming using the nv driver?

[gerard67 (mathieu-petit)]

I tried that one allready, but using nv driver is worse. Resume gives me a black screen, no mouse nor keyboard and hard reboot necessary. I think it's another issue ...

Mathieu

[gerard67 (mathieu-petit)]

I did a fresh tribe 5 installation from de live CD and no problems anymore .. at least for me, the bug is closed ...

Mathieu

[Sitsofe Wheeler (sitsofe)]

This bug report is being closed due to your last comment regarding this being fixed with a reinstall. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status . Thank you again for taking the time to report this bug and helping to make Ubuntu better. Feel free to submit any future bugs you may find.

[marco.pallotta (marco-pallotta)]

I have noticed the same problems in my Hardy Heron x86_64 (Acer Aspire 5920 with Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller).
Not always happens.

[marco.pallotta (marco-pallotta)]

I attached Xorg.0.log when the issue happens. Notice that in the log you can see the same entries that repeat from "Open ACPI successful" and "Intel (0): xf86UnbindGARTMemory: unbind key 3". This happened every time I tried to do something in my desktop but with no success (because of the issue)

[Jonathan Thomas (echidnaman)]

The original problem was in regards to the nvidia graphics driver. If you are still seeing this bug in the latest version of Ubuntu (testing the release candidate of the upcoming Ubuntu 9.04 would be great), I would recommend that you file a separate report against the xserver-xorg-video-intel package.

Setting back to fix released.