Dell XR5610 does not boot

Bug #2067108 reported by Jesse M Darnley
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-realtime (Ubuntu)
Triaged
Medium
Kevin Becker

Bug Description

No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 22.04.4 LTS
Release: 22.04
Codename: jammy

linux-realtime:
  Installed: 5.15.0.1062.65
  Candidate: 5.15.0.1062.65

As stated in the summary, when running the realtime linux kernel on the Dell XR5610 the system fails to boot. It produces repeating storage errors and eventually mounts the system storage in read-only mode, ultimately failing to boot.

Revision history for this message
Kevin Becker (kevinbecker) wrote :

Hi Jesse,

Have you used the realtime kernel on this system in the past? Are there any issues with the generic kernel? See if you can try the latest linux-realtime update, 5.15.0.1063.71 and please report if there's any difference.

Could you describe how you enabled the real-time kernel? Are you using Ubuntu Pro?

Also, could you like to collect some additional information about your system? I realize you might not be able to if it doesn't fully boot, but anything would be helpful. From a terminal, please run the following:

apport-collect BUG_ID
or to a file:
apport-bug --save /tmp/report.BUG_ID linux

If apport can't be run:
1) uname -a > uname-a.log
2) dmesg > dmesg.log
3) sudo lspci -vvnn > lspci-vvnn.log
4) cat /proc/version_signature > version.log

Thanks,

Kevin

Changed in linux-realtime (Ubuntu):
status: New → Triaged
importance: Undecided → Medium
assignee: nobody → Kevin Becker (kevinbecker)
Revision history for this message
Jesse M Darnley (jmdarn) wrote :

Hi Kevin,

Apologies on the delay on getting to this. Busy first half of the month. The user in question has a full sosreport provided. I'll provide system info from the sosreport in a forthcoming update. The standard kernel works and boots fine, I've advised the user on testing with the low-latency kernel as well but have not heard back on that.

Thanks,

Jesse

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