| 2019-10-18 20:21:30 |
Dave Jones |
bug |
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added bug |
| 2019-10-18 23:53:24 |
Launchpad Janitor |
linux-raspi2 (Ubuntu): status |
New |
Confirmed |
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| 2019-10-19 00:13:11 |
Hui Wang |
linux-raspi2 (Ubuntu): importance |
Undecided |
High |
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| 2019-10-19 00:13:24 |
Hui Wang |
linux-raspi2 (Ubuntu): assignee |
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Hui Wang (hui.wang) |
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| 2019-10-19 02:35:46 |
Adam T |
bug |
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added subscriber Adam T |
| 2019-10-19 15:44:10 |
Davy Given |
bug |
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added subscriber Davy Given |
| 2019-10-19 16:53:54 |
Jeff Billimek |
bug |
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added subscriber Jeff Billimek |
| 2019-10-19 17:04:28 |
Kalani Helekunihi |
bug |
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added subscriber Kalani Helekunihi |
| 2019-10-19 17:18:42 |
Alexander Agnarson |
bug |
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added subscriber Alexander Agnarson |
| 2019-10-19 21:33:43 |
Ken Howe |
bug watch added |
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https://github.com/raspberrypi/linux/issues/3093 |
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| 2019-10-20 21:31:36 |
andrum99 |
bug |
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added subscriber andrum99 |
| 2019-10-21 03:30:02 |
Andres Herrera |
bug |
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added subscriber Andres Herrera |
| 2019-10-22 08:39:10 |
Ikuya Awashiro |
bug |
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added subscriber Ikuya Awashiro |
| 2019-10-22 14:34:57 |
Jussi Saarinen |
bug |
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added subscriber Jussi Saarinen |
| 2019-10-23 03:50:44 |
Mark Kaufmann |
bug |
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added subscriber Mark Kaufmann |
| 2019-10-23 12:48:35 |
Francis Ginther |
tags |
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id-5db015562d35287792a0a3bc |
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| 2019-10-23 16:14:18 |
David Michael Pick |
bug |
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added subscriber David Michael Pick |
| 2019-10-24 20:00:04 |
Tom Hanson |
bug |
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added subscriber Tom Hanson |
| 2019-10-25 00:36:37 |
Dave Jones |
description |
Ubuntu 19.10 arm64 on a Raspberry Pi 4 does not recognize a keyboard which works successfully on the same Raspberry Pi 4 with Ubuntu 19.10 armhf. Both USB hubs (2 and 3) were tested, without the OS seeing the keyboard on either. Booting the arm64 image on a Raspberry Pi 3, the keyboard worked successfully.
Output of lsusb under arm64 on a Pi 3:
ubuntu@ubuntu:~$ lsusb
Bus 001 Device 007: ID 413c:2106 Dell Computer Corp. Dell QuietKey Keyboard
Bus 001 Device 003: ID 0424:ec00 Standard Microsystems Corp. SMSC9512/9514 Fast Ethernet Adapter
Bus 001 Device 002: ID 0424:9514 Standard Microsystems Corp. SMC9514 Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Output of lsusb under armhf on a Pi 4 (same keyboard attached):
ubuntu@ubuntu:~$ lsusb
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 413c:2106 Dell Computer Corp. Dell QuietKey Keyboard
Bus 001 Device 002: ID 2109:3431 VIA Labs, Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Output of lsusb under arm64 on the same Pi 4 (same keyboard attached):
ubuntu@ubuntu:~$ lsusb
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
The fact even the VIA Labs hub doesn't show up (which is built in) suggests the kernel is (for some reason) unable to enumerate anything against the USB hubs. |
Ubuntu 19.10 arm64 on a Raspberry Pi 4 does not recognize a keyboard which works successfully on the same Raspberry Pi 4 with Ubuntu 19.10 armhf. Both USB hubs (2 and 3) were tested, without the OS seeing the keyboard on either. Booting the arm64 image on a Raspberry Pi 3, the keyboard worked successfully.
Output of lsusb under arm64 on a Pi 3:
ubuntu@ubuntu:~$ lsusb
Bus 001 Device 007: ID 413c:2106 Dell Computer Corp. Dell QuietKey Keyboard
Bus 001 Device 003: ID 0424:ec00 Standard Microsystems Corp. SMSC9512/9514 Fast Ethernet Adapter
Bus 001 Device 002: ID 0424:9514 Standard Microsystems Corp. SMC9514 Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Output of lsusb under armhf on a Pi 4 (same keyboard attached):
ubuntu@ubuntu:~$ lsusb
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 413c:2106 Dell Computer Corp. Dell QuietKey Keyboard
Bus 001 Device 002: ID 2109:3431 VIA Labs, Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Output of lsusb under arm64 on the same Pi 4 (same keyboard attached):
ubuntu@ubuntu:~$ lsusb
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
The fact even the VIA Labs hub doesn't show up (which is built in) suggests the kernel is (for some reason) unable to enumerate anything against the USB hubs.
== Temporary Workaround ==
As noted by various people below, the following line can be added to the "usercfg.txt" file on the boot partition:
total_mem=3072
This will limit the available RAM to 3Gb, but otherwise things should operate normally. Note that this bug does not affect Pi 4Bs with less than 4Gb of RAM. |
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| 2019-10-25 11:20:46 |
Alexander Agnarson |
removed subscriber Alexander Agnarson |
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| 2019-10-26 04:42:11 |
William Grant |
bug |
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added subscriber William Grant |
| 2019-10-26 05:26:30 |
Tim Crisall |
bug |
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added subscriber Tim Crisall |
| 2019-10-26 17:14:28 |
Jendrik W |
bug |
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added subscriber Jendrik W |
| 2019-10-26 22:52:09 |
Dougga |
bug |
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added subscriber Dougga |
| 2019-10-28 15:10:01 |
Pete Graner |
bug |
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added subscriber Pete Graner |
| 2019-10-30 18:09:32 |
Michał Sawicz |
bug |
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added subscriber Michał Sawicz |
| 2019-11-05 19:38:51 |
Brian Murray |
nominated for series |
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Ubuntu Eoan |
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| 2019-11-05 19:38:51 |
Brian Murray |
bug task added |
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linux-raspi2 (Ubuntu Eoan) |
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| 2019-11-05 19:38:59 |
Brian Murray |
linux-raspi2 (Ubuntu Eoan): status |
New |
Triaged |
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| 2019-11-05 19:39:01 |
Brian Murray |
linux-raspi2 (Ubuntu Eoan): importance |
Undecided |
High |
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| 2019-11-07 10:01:27 |
Oliver Bucher |
bug |
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added subscriber Oliver Bucher |
| 2019-11-07 23:13:03 |
Stephan van Ingen |
bug |
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added subscriber Stephan van Ingen |
| 2019-11-08 15:51:58 |
Paul Ruddlesdin |
bug |
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added subscriber Paul Ruddlesdin |
| 2019-11-11 17:40:14 |
Hadrien Mary |
bug |
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added subscriber Hadrien Mary |
| 2019-11-13 15:24:42 |
Marcos Alano |
bug |
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added subscriber Marcos Alano |
| 2019-11-17 15:09:32 |
Ian Steiger |
linux-raspi2 (Ubuntu Eoan): status |
Triaged |
Fix Released |
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| 2019-11-17 15:12:27 |
Ian Steiger |
bug |
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added subscriber Ian Steiger |
| 2019-11-21 02:29:59 |
huihui |
linux-raspi2 (Ubuntu Eoan): assignee |
|
huihui (huihui321) |
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| 2019-11-22 10:55:20 |
Hui Wang |
summary |
USB not working under arm64 on Pi4 |
USB not working under arm64 on Pi4 with 4G ram |
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| 2019-11-22 13:52:33 |
Hui Wang |
linux-raspi2 (Ubuntu Eoan): assignee |
huihui (huihui321) |
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| 2019-11-22 16:27:02 |
Andrei Nevedomskii |
bug |
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added subscriber Andrei Nevedomskii |
| 2019-11-23 11:22:08 |
Jussi Saarinen |
attachment added |
|
kern.log https://bugs.launchpad.net/ubuntu/+source/linux-raspi2/+bug/1848790/+attachment/5307241/+files/kern.log |
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| 2019-11-29 18:24:52 |
Max Muster |
bug |
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added subscriber Max Muster |
| 2019-12-01 05:49:29 |
Mitsuya Shibata |
bug |
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added subscriber Mitsuya Shibata |
| 2019-12-01 16:40:50 |
Aurimas Fišeras |
bug |
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added subscriber Aurimas Fišeras |
| 2019-12-03 01:21:55 |
Mathew Hodson |
linux-raspi2 (Ubuntu): status |
Confirmed |
Fix Released |
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| 2019-12-03 15:52:00 |
andrum99 |
removed subscriber andrum99 |
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| 2020-01-01 21:18:34 |
Andrii Neverov |
bug |
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added subscriber Andrii Neverov |
| 2020-06-16 19:26:39 |
Michael Clark |
bug |
|
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added subscriber Michael Clark |
