Activity log for bug #1930629

Date Who What changed Old value New value Message
2021-06-02 21:13:10 Filip Weiss bug added bug
2021-06-02 21:13:10 Filip Weiss attachment added dmesg output https://bugs.launchpad.net/bugs/1930629/+attachment/5501970/+files/pi.dmesg.log
2021-06-04 09:50:30 Juerg Haefliger nominated for series Ubuntu Focal
2021-06-04 09:50:30 Juerg Haefliger bug task added linux-raspi (Ubuntu Focal)
2021-06-04 09:53:28 Juerg Haefliger bug added subscriber Juerg Haefliger
2021-06-04 11:12:05 Filip Weiss tags apport-collected arm64-image focal raspi-image staging uec-images
2021-06-04 11:12:06 Filip Weiss description My raspberry pi 4 running Ubuntu 20.04 server is constantly having trouble the the usb controller. I have 2 externally powered USB hubs connected that have a few HDDs plugged in. After a seemingly random amount of time (between 1 minute and 2 days) the usb controller will crash completely. No USB devices are detected anymore after that, i have to reboot the system. I have tried: * Providing a lot of cooling (metal case + desktop size fan) * Switching the USB Hubs to a different brand * Switching the power supply of the USB hubs * Switching the power supply of the raspberry Nothing helped, so i concluded that this probably is a kernel bug. I think the USB controller should not crash at the very least. I've attached my dmesg. lsb_release -rd Description: Ubuntu 20.04.2 LTS Release: 20.04 linux-raspi version: 5.4.0.1035.70 uname -a Linux pi 5.4.0-1035-raspi #38-Ubuntu SMP PREEMPT Tue Apr 20 21:37:03 UTC 2021 aarch64 aarch64 aarch64 GNU/Linux lsusb (after crash) Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub My raspberry pi 4 running Ubuntu 20.04 server is constantly having trouble the the usb controller. I have 2 externally powered USB hubs connected that have a few HDDs plugged in. After a seemingly random amount of time (between 1 minute and 2 days) the usb controller will crash completely. No USB devices are detected anymore after that, i have to reboot the system. I have tried: * Providing a lot of cooling (metal case + desktop size fan) * Switching the USB Hubs to a different brand * Switching the power supply of the USB hubs * Switching the power supply of the raspberry Nothing helped, so i concluded that this probably is a kernel bug. I think the USB controller should not crash at the very least. I've attached my dmesg. lsb_release -rd Description: Ubuntu 20.04.2 LTS Release: 20.04 linux-raspi version: 5.4.0.1035.70 uname -a Linux pi 5.4.0-1035-raspi #38-Ubuntu SMP PREEMPT Tue Apr 20 21:37:03 UTC 2021 aarch64 aarch64 aarch64 GNU/Linux lsusb (after crash) Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub --- ProblemType: Bug AlsaVersion: Advanced Linux Sound Architecture Driver Version k5.4.0-1035-raspi. AplayDevices: Error: [Errno 2] No such file or directory: 'aplay' ApportVersion: 2.20.11-0ubuntu27.18 Architecture: arm64 ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord' AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer' Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer' CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 ImageMediaBuild: 20210201.1 IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig' Lspci-vt: -[0000:00]---00.0-[01]----00.0 VIA Technologies, Inc. VL805 USB 3.0 Host Controller Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 5000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/1p, 480M Package: linux-raspi PackageArchitecture: arm64 PciMultimedia: ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=C.UTF-8 SHELL=/bin/bash ProcFB: ProcKernelCmdLine: coherent_pool=1M 8250.nr_uarts=1 snd_bcm2835.enable_compat_alsa=0 snd_bcm2835.enable_hdmi=1 bcm2708_fb.fbwidth=0 bcm2708_fb.fbheight=0 bcm2708_fb.fbswap=1 smsc95xx.macaddr=E4:5F:01:1D:06:FE vc_mem.mem_base=0x3ec00000 vc_mem.mem_size=0x40000000 net.ifnames=0 dwc_otg.lpm_enable=0 console=ttyS0,115200 console=tty1 root=LABEL=writable rootfstype=ext4 elevator=deadline rootwait fixrtc quiet splash ProcVersionSignature: Ubuntu 5.4.0-1035.38-raspi 5.4.106 RelatedPackageVersions: linux-restricted-modules-5.4.0-1035-raspi N/A linux-backports-modules-5.4.0-1035-raspi N/A linux-firmware 1.187.12 RfKill: Error: [Errno 2] No such file or directory: 'rfkill' StagingDrivers: bcm2835_isp bcm2835_v4l2 bcm2835_mmal_vchiq bcm2835_codec snd_bcm2835 vc_sm_cma Tags: arm64-image raspi-image focal uec-images staging Uname: Linux 5.4.0-1035-raspi aarch64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True acpidump:
2021-06-04 11:12:07 Filip Weiss attachment added AlsaDevices.txt https://bugs.launchpad.net/bugs/1930629/+attachment/5502435/+files/AlsaDevices.txt
2021-06-04 11:12:09 Filip Weiss attachment added CRDA.txt https://bugs.launchpad.net/bugs/1930629/+attachment/5502436/+files/CRDA.txt
2021-06-04 11:12:10 Filip Weiss attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1930629/+attachment/5502437/+files/CurrentDmesg.txt
2021-06-04 11:12:12 Filip Weiss attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1930629/+attachment/5502438/+files/Dependencies.txt
2021-06-04 11:12:13 Filip Weiss attachment added Lspci.txt https://bugs.launchpad.net/bugs/1930629/+attachment/5502439/+files/Lspci.txt
2021-06-04 11:12:14 Filip Weiss attachment added Lsusb-v.txt https://bugs.launchpad.net/bugs/1930629/+attachment/5502440/+files/Lsusb-v.txt
2021-06-04 11:12:15 Filip Weiss attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1930629/+attachment/5502441/+files/ProcCpuinfo.txt
2021-06-04 11:12:16 Filip Weiss attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1930629/+attachment/5502442/+files/ProcCpuinfoMinimal.txt
2021-06-04 11:12:18 Filip Weiss attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1930629/+attachment/5502443/+files/ProcInterrupts.txt
2021-06-04 11:12:19 Filip Weiss attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1930629/+attachment/5502444/+files/ProcModules.txt
2021-06-04 11:12:21 Filip Weiss attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1930629/+attachment/5502445/+files/UdevDb.txt
2021-06-04 11:12:23 Filip Weiss attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1930629/+attachment/5502446/+files/WifiSyslog.txt
2021-06-07 08:41:01 Juerg Haefliger linux-raspi (Ubuntu Focal): status New Confirmed
2021-06-07 08:41:25 Juerg Haefliger linux-raspi (Ubuntu): status New Invalid
2021-06-08 14:50:48 Juerg Haefliger bug watch added https://github.com/raspberrypi/linux/issues/3981
2021-08-19 09:24:33 Juerg Haefliger linux-raspi (Ubuntu Focal): assignee Juerg Haefliger (juergh)
2021-08-19 09:24:46 Juerg Haefliger nominated for series Ubuntu Hirsute
2021-08-19 09:24:46 Juerg Haefliger bug task added linux-raspi (Ubuntu Hirsute)
2021-08-19 09:24:46 Juerg Haefliger nominated for series Ubuntu Impish
2021-08-19 09:24:46 Juerg Haefliger bug task added linux-raspi (Ubuntu Impish)
2021-08-19 09:31:45 Juerg Haefliger linux-raspi (Ubuntu Impish): status Invalid New
2021-08-19 09:31:54 Juerg Haefliger linux-raspi (Ubuntu Hirsute): assignee Juerg Haefliger (juergh)
2021-08-19 09:31:58 Juerg Haefliger linux-raspi (Ubuntu Impish): assignee Juerg Haefliger (juergh)
2021-08-27 22:24:17 Launchpad Janitor linux-raspi (Ubuntu): status New Confirmed
2021-08-27 22:24:17 Launchpad Janitor linux-raspi (Ubuntu Hirsute): status New Confirmed
2021-08-30 14:55:36 Juerg Haefliger description My raspberry pi 4 running Ubuntu 20.04 server is constantly having trouble the the usb controller. I have 2 externally powered USB hubs connected that have a few HDDs plugged in. After a seemingly random amount of time (between 1 minute and 2 days) the usb controller will crash completely. No USB devices are detected anymore after that, i have to reboot the system. I have tried: * Providing a lot of cooling (metal case + desktop size fan) * Switching the USB Hubs to a different brand * Switching the power supply of the USB hubs * Switching the power supply of the raspberry Nothing helped, so i concluded that this probably is a kernel bug. I think the USB controller should not crash at the very least. I've attached my dmesg. lsb_release -rd Description: Ubuntu 20.04.2 LTS Release: 20.04 linux-raspi version: 5.4.0.1035.70 uname -a Linux pi 5.4.0-1035-raspi #38-Ubuntu SMP PREEMPT Tue Apr 20 21:37:03 UTC 2021 aarch64 aarch64 aarch64 GNU/Linux lsusb (after crash) Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub --- ProblemType: Bug AlsaVersion: Advanced Linux Sound Architecture Driver Version k5.4.0-1035-raspi. AplayDevices: Error: [Errno 2] No such file or directory: 'aplay' ApportVersion: 2.20.11-0ubuntu27.18 Architecture: arm64 ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord' AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer' Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer' CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 ImageMediaBuild: 20210201.1 IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig' Lspci-vt: -[0000:00]---00.0-[01]----00.0 VIA Technologies, Inc. VL805 USB 3.0 Host Controller Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 5000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/1p, 480M Package: linux-raspi PackageArchitecture: arm64 PciMultimedia: ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=C.UTF-8 SHELL=/bin/bash ProcFB: ProcKernelCmdLine: coherent_pool=1M 8250.nr_uarts=1 snd_bcm2835.enable_compat_alsa=0 snd_bcm2835.enable_hdmi=1 bcm2708_fb.fbwidth=0 bcm2708_fb.fbheight=0 bcm2708_fb.fbswap=1 smsc95xx.macaddr=E4:5F:01:1D:06:FE vc_mem.mem_base=0x3ec00000 vc_mem.mem_size=0x40000000 net.ifnames=0 dwc_otg.lpm_enable=0 console=ttyS0,115200 console=tty1 root=LABEL=writable rootfstype=ext4 elevator=deadline rootwait fixrtc quiet splash ProcVersionSignature: Ubuntu 5.4.0-1035.38-raspi 5.4.106 RelatedPackageVersions: linux-restricted-modules-5.4.0-1035-raspi N/A linux-backports-modules-5.4.0-1035-raspi N/A linux-firmware 1.187.12 RfKill: Error: [Errno 2] No such file or directory: 'rfkill' StagingDrivers: bcm2835_isp bcm2835_v4l2 bcm2835_mmal_vchiq bcm2835_codec snd_bcm2835 vc_sm_cma Tags: arm64-image raspi-image focal uec-images staging Uname: Linux 5.4.0-1035-raspi aarch64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True acpidump: [ Impact ] USB disks attached to a Pi experience something like: [ 494.062055] sd 2:0:0:0: [sda] tag#12 uas_eh_abort_handler 0 uas-tag 1 inflight: CMD [ 494.069923] sd 2:0:0:0: [sda] tag#12 CDB: Write(10) 2a 00 00 02 6d 4f 00 00 48 00 [ 499.182085] sd 2:0:0:0: [sda] tag#13 uas_eh_abort_handler 0 uas-tag 2 inflight: CMD OUT [ 499.190310] sd 2:0:0:0: [sda] tag#13 CDB: Write(10) 2a 00 00 02 6d 97 00 00 4d 00 [ 504.302113] sd 2:0:0:0: [sda] tag#19 uas_eh_abort_handler 0 uas-tag 5 inflight: CMD OUT [ 504.310336] sd 2:0:0:0: [sda] tag#19 CDB: Write(10) 2a 00 00 00 95 da 00 00 01 00 And: [ 535.538311] scsi host2: uas_eh_device_reset_handler start [ 535.544699] xhci_hcd 0000:01:00.0: WARN Set TR Deq Ptr cmd failed due to incorrect slot or ep state. [ 535.554032] xhci_hcd 0000:01:00.0: WARN Set TR Deq Ptr cmd failed due to incorrect slot or ep state. [ Test Case ] See below. [ Where Problems Could Occur ] Modifications are limited to the USB host xhci driver so problems will likely show up when accessing devices that use this host driver. [ Original Description ] My raspberry pi 4 running Ubuntu 20.04 server is constantly having trouble the the usb controller. I have 2 externally powered USB hubs connected that have a few HDDs plugged in. After a seemingly random amount of time (between 1 minute and 2 days) the usb controller will crash completely. No USB devices are detected anymore after that, i have to reboot the system. I have tried: * Providing a lot of cooling (metal case + desktop size fan) * Switching the USB Hubs to a different brand * Switching the power supply of the USB hubs * Switching the power supply of the raspberry Nothing helped, so i concluded that this probably is a kernel bug. I think the USB controller should not crash at the very least. I've attached my dmesg. lsb_release -rd   Description: Ubuntu 20.04.2 LTS   Release: 20.04 linux-raspi version: 5.4.0.1035.70 uname -a   Linux pi 5.4.0-1035-raspi #38-Ubuntu SMP PREEMPT Tue Apr 20 21:37:03 UTC 2021 aarch64 aarch64 aarch64 GNU/Linux lsusb (after crash)   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub --- ProblemType: Bug AlsaVersion: Advanced Linux Sound Architecture Driver Version k5.4.0-1035-raspi. AplayDevices: Error: [Errno 2] No such file or directory: 'aplay' ApportVersion: 2.20.11-0ubuntu27.18 Architecture: arm64 ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord' AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer' Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer' CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 ImageMediaBuild: 20210201.1 IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig' Lspci-vt: -[0000:00]---00.0-[01]----00.0 VIA Technologies, Inc. VL805 USB 3.0 Host Controller Lsusb:  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t:  /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 5000M  /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/1p, 480M Package: linux-raspi PackageArchitecture: arm64 PciMultimedia: ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  LANG=C.UTF-8  SHELL=/bin/bash ProcFB: ProcKernelCmdLine: coherent_pool=1M 8250.nr_uarts=1 snd_bcm2835.enable_compat_alsa=0 snd_bcm2835.enable_hdmi=1 bcm2708_fb.fbwidth=0 bcm2708_fb.fbheight=0 bcm2708_fb.fbswap=1 smsc95xx.macaddr=E4:5F:01:1D:06:FE vc_mem.mem_base=0x3ec00000 vc_mem.mem_size=0x40000000 net.ifnames=0 dwc_otg.lpm_enable=0 console=ttyS0,115200 console=tty1 root=LABEL=writable rootfstype=ext4 elevator=deadline rootwait fixrtc quiet splash ProcVersionSignature: Ubuntu 5.4.0-1035.38-raspi 5.4.106 RelatedPackageVersions:  linux-restricted-modules-5.4.0-1035-raspi N/A  linux-backports-modules-5.4.0-1035-raspi N/A  linux-firmware 1.187.12 RfKill: Error: [Errno 2] No such file or directory: 'rfkill' StagingDrivers: bcm2835_isp bcm2835_v4l2 bcm2835_mmal_vchiq bcm2835_codec snd_bcm2835 vc_sm_cma Tags: arm64-image raspi-image focal uec-images staging Uname: Linux 5.4.0-1035-raspi aarch64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True acpidump:
2021-09-01 17:23:46 Jim Basilio bug added subscriber Jim Basilio
2021-09-08 08:50:42 Juerg Haefliger linux-raspi (Ubuntu Impish): status Confirmed Fix Committed
2021-09-08 08:50:45 Juerg Haefliger linux-raspi (Ubuntu Hirsute): status Confirmed Fix Committed
2021-09-08 08:50:49 Juerg Haefliger linux-raspi (Ubuntu Focal): status Confirmed Fix Committed
2021-09-15 15:12:31 Ubuntu Kernel Bot tags apport-collected arm64-image focal raspi-image staging uec-images apport-collected arm64-image focal raspi-image staging uec-images verification-needed-hirsute
2021-09-21 12:48:18 Ubuntu Kernel Bot tags apport-collected arm64-image focal raspi-image staging uec-images verification-needed-hirsute apport-collected arm64-image focal raspi-image staging uec-images verification-needed-focal verification-needed-hirsute
2021-09-22 02:04:46 Launchpad Janitor linux-raspi (Ubuntu Impish): status Fix Committed Fix Released
2021-09-22 02:04:46 Launchpad Janitor cve linked 2021-3653
2021-09-22 02:04:46 Launchpad Janitor cve linked 2021-3656
2021-09-22 08:59:18 Dave Jones tags apport-collected arm64-image focal raspi-image staging uec-images verification-needed-focal verification-needed-hirsute apport-collected arm64-image focal raspi-image staging uec-images verification-done-hirsute verification-needed-focal
2021-09-27 16:07:54 Launchpad Janitor linux-raspi (Ubuntu Hirsute): status Fix Committed Fix Released
2021-09-27 16:07:54 Launchpad Janitor cve linked 2021-41073
2021-09-28 10:47:52 Dave Jones tags apport-collected arm64-image focal raspi-image staging uec-images verification-done-hirsute verification-needed-focal apport-collected arm64-image focal raspi-image staging uec-images verification-done-focal verification-done-hirsute
2021-09-28 15:20:31 Launchpad Janitor linux-raspi (Ubuntu Focal): status Fix Committed Fix Released