Activity log for bug #1857874

Date Who What changed Old value New value Message
2019-12-30 06:11:42 You-Sheng Yang bug added bug
2019-12-30 06:13:55 You-Sheng Yang tags amd64 apport-bug bionic amd64 apport-bug apport-collected bionic
2019-12-30 06:13:57 You-Sheng Yang description TBD ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-oem 4.15.0.1065.69 ProcVersionSignature: Ubuntu 4.15.0-1065.75-oem 4.15.18 Uname: Linux 4.15.0-1065-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 Date: Mon Dec 30 01:05:23 2019 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+bionic-master+X90 InstallationDate: Installed on 2019-12-20 (9 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-meta-oem UpgradeStatus: No upgrade log present (probably fresh install) TBD ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-oem 4.15.0.1065.69 ProcVersionSignature: Ubuntu 4.15.0-1065.75-oem 4.15.18 Uname: Linux 4.15.0-1065-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 Date: Mon Dec 30 01:05:23 2019 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+bionic-master+X90 InstallationDate: Installed on 2019-12-20 (9 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-meta-oem UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gdm 1826 F.... pulseaudio u 3178 F.... pulseaudio DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+bionic-master+X90 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-12-20 (9 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 IwConfig: wlp1s0 no wireless extensions. lo no wireless extensions. Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 0bda:5769 Realtek Semiconductor Corp. Bus 001 Device 004: ID 062a:4c01 Creative Labs Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 3190 Package: linux-oem 4.15.0.1065.69 PackageArchitecture: amd64 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1065-oem root=UUID=9d70e0cd-a1c3-4d16-94cc-4b9ff1115a9a ro mem_sleep_default=deep quiet splash i2c-hid.debug=1 hid.debug=1 "dyndbg=file drivers/i2c/* +pt" log_buf_len=32M vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1065.75-oem 4.15.18 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.15.0-1065-oem N/A linux-backports-modules-4.15.0-1065-oem N/A linux-firmware 1.173.10 Tags: bionic Uname: Linux 4.15.0-1065-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 09/19/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.9.1 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.9.1:bd09/19/2019:svnDellInc.:pnLatitude3190:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 3190 dmi.sys.vendor: Dell Inc.
2019-12-30 06:14:00 You-Sheng Yang attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1857874/+attachment/5316408/+files/AlsaInfo.txt
2019-12-30 06:14:02 You-Sheng Yang attachment added CRDA.txt https://bugs.launchpad.net/bugs/1857874/+attachment/5316409/+files/CRDA.txt
2019-12-30 06:14:16 You-Sheng Yang attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1857874/+attachment/5316410/+files/CurrentDmesg.txt
2019-12-30 06:14:19 You-Sheng Yang attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1857874/+attachment/5316411/+files/Dependencies.txt
2019-12-30 06:14:20 You-Sheng Yang attachment added Lspci.txt https://bugs.launchpad.net/bugs/1857874/+attachment/5316412/+files/Lspci.txt
2019-12-30 06:14:22 You-Sheng Yang attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1857874/+attachment/5316413/+files/ProcCpuinfo.txt
2019-12-30 06:14:24 You-Sheng Yang attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1857874/+attachment/5316414/+files/ProcCpuinfoMinimal.txt
2019-12-30 06:14:25 You-Sheng Yang attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1857874/+attachment/5316415/+files/ProcInterrupts.txt
2019-12-30 06:14:27 You-Sheng Yang attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1857874/+attachment/5316416/+files/ProcModules.txt
2019-12-30 06:14:29 You-Sheng Yang attachment added RfKill.txt https://bugs.launchpad.net/bugs/1857874/+attachment/5316417/+files/RfKill.txt
2019-12-30 06:14:33 You-Sheng Yang attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1857874/+attachment/5316418/+files/UdevDb.txt
2019-12-30 06:14:41 You-Sheng Yang attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1857874/+attachment/5316419/+files/WifiSyslog.txt
2019-12-30 06:15:52 You-Sheng Yang bug task added linux (Ubuntu)
2019-12-30 06:16:03 You-Sheng Yang nominated for series Ubuntu Bionic
2019-12-30 06:16:03 You-Sheng Yang bug task added linux (Ubuntu Bionic)
2019-12-30 06:16:03 You-Sheng Yang bug task added linux-oem (Ubuntu Bionic)
2019-12-30 06:30:10 Ubuntu Kernel Bot linux (Ubuntu): status New Confirmed
2019-12-30 06:30:14 Ubuntu Kernel Bot linux (Ubuntu Bionic): status New Confirmed
2019-12-30 06:37:23 You-Sheng Yang description TBD ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-oem 4.15.0.1065.69 ProcVersionSignature: Ubuntu 4.15.0-1065.75-oem 4.15.18 Uname: Linux 4.15.0-1065-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 Date: Mon Dec 30 01:05:23 2019 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+bionic-master+X90 InstallationDate: Installed on 2019-12-20 (9 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-meta-oem UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gdm 1826 F.... pulseaudio u 3178 F.... pulseaudio DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+bionic-master+X90 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-12-20 (9 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 IwConfig: wlp1s0 no wireless extensions. lo no wireless extensions. Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 0bda:5769 Realtek Semiconductor Corp. Bus 001 Device 004: ID 062a:4c01 Creative Labs Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 3190 Package: linux-oem 4.15.0.1065.69 PackageArchitecture: amd64 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1065-oem root=UUID=9d70e0cd-a1c3-4d16-94cc-4b9ff1115a9a ro mem_sleep_default=deep quiet splash i2c-hid.debug=1 hid.debug=1 "dyndbg=file drivers/i2c/* +pt" log_buf_len=32M vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1065.75-oem 4.15.18 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.15.0-1065-oem N/A linux-backports-modules-4.15.0-1065-oem N/A linux-firmware 1.173.10 Tags: bionic Uname: Linux 4.15.0-1065-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 09/19/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.9.1 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.9.1:bd09/19/2019:svnDellInc.:pnLatitude3190:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 3190 dmi.sys.vendor: Dell Inc. Touchpad on Dell Latitude 3190 may cease to function unexpectedly some time after logging in GUI. By some regression tests it's found this was a direct result of commit f840d7f6870d ("Revert \"pinctrl: intel: Initialize GPIO properly when used through irqchip\"") that was included in stable kernel v4.14.38 commit 94c0308279ec and in Ubuntu generic kernel since 4.15.0-24.26 in bug 1775483. [Step to reproduce] 1. Turn on I2C debug messages "i2c-hid.debug=1 dyndbg='file drivers/i2c/* +pt' log_buf_len=32M" 2. Boot into GUI, and start dmesg capturing by `dmesg -w | tee dmesg.$(uname -r)` 3. Move fingers around on the touchpad to generate touch events for 1 minute. [Expected result] Touch events generated all the time throughout the process. [Actual result] Touch event cease to generate after some arbitrary time and there is no way to recover. -- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: gdm 1826 F.... pulseaudio                       u 3178 F.... pulseaudio DistributionChannelDescriptor:  # This is the distribution channel descriptor for the OEM CDs  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor  canonical-oem-somerville-bionic-amd64-20180608-47+bionic-master+X90 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-12-20 (9 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 IwConfig:  wlp1s0 no wireless extensions.  lo no wireless extensions. Lsusb:  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub  Bus 001 Device 003: ID 8087:0a2b Intel Corp.  Bus 001 Device 002: ID 0bda:5769 Realtek Semiconductor Corp.  Bus 001 Device 004: ID 062a:4c01 Creative Labs  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 3190 Package: linux-oem 4.15.0.1065.69 PackageArchitecture: amd64 ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  LANG=en_US.UTF-8  SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1065-oem root=UUID=9d70e0cd-a1c3-4d16-94cc-4b9ff1115a9a ro mem_sleep_default=deep quiet splash i2c-hid.debug=1 hid.debug=1 "dyndbg=file drivers/i2c/* +pt" log_buf_len=32M vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1065.75-oem 4.15.18 PulseList:  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied  No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions:  linux-restricted-modules-4.15.0-1065-oem N/A  linux-backports-modules-4.15.0-1065-oem N/A  linux-firmware 1.173.10 Tags: bionic Uname: Linux 4.15.0-1065-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 09/19/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.9.1 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.9.1:bd09/19/2019:svnDellInc.:pnLatitude3190:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 3190 dmi.sys.vendor: Dell Inc.
2019-12-30 06:44:06 You-Sheng Yang description Touchpad on Dell Latitude 3190 may cease to function unexpectedly some time after logging in GUI. By some regression tests it's found this was a direct result of commit f840d7f6870d ("Revert \"pinctrl: intel: Initialize GPIO properly when used through irqchip\"") that was included in stable kernel v4.14.38 commit 94c0308279ec and in Ubuntu generic kernel since 4.15.0-24.26 in bug 1775483. [Step to reproduce] 1. Turn on I2C debug messages "i2c-hid.debug=1 dyndbg='file drivers/i2c/* +pt' log_buf_len=32M" 2. Boot into GUI, and start dmesg capturing by `dmesg -w | tee dmesg.$(uname -r)` 3. Move fingers around on the touchpad to generate touch events for 1 minute. [Expected result] Touch events generated all the time throughout the process. [Actual result] Touch event cease to generate after some arbitrary time and there is no way to recover. -- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: gdm 1826 F.... pulseaudio                       u 3178 F.... pulseaudio DistributionChannelDescriptor:  # This is the distribution channel descriptor for the OEM CDs  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor  canonical-oem-somerville-bionic-amd64-20180608-47+bionic-master+X90 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-12-20 (9 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 IwConfig:  wlp1s0 no wireless extensions.  lo no wireless extensions. Lsusb:  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub  Bus 001 Device 003: ID 8087:0a2b Intel Corp.  Bus 001 Device 002: ID 0bda:5769 Realtek Semiconductor Corp.  Bus 001 Device 004: ID 062a:4c01 Creative Labs  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 3190 Package: linux-oem 4.15.0.1065.69 PackageArchitecture: amd64 ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  LANG=en_US.UTF-8  SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1065-oem root=UUID=9d70e0cd-a1c3-4d16-94cc-4b9ff1115a9a ro mem_sleep_default=deep quiet splash i2c-hid.debug=1 hid.debug=1 "dyndbg=file drivers/i2c/* +pt" log_buf_len=32M vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1065.75-oem 4.15.18 PulseList:  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied  No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions:  linux-restricted-modules-4.15.0-1065-oem N/A  linux-backports-modules-4.15.0-1065-oem N/A  linux-firmware 1.173.10 Tags: bionic Uname: Linux 4.15.0-1065-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 09/19/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.9.1 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.9.1:bd09/19/2019:svnDellInc.:pnLatitude3190:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 3190 dmi.sys.vendor: Dell Inc. Touchpad on Dell Latitude 3190 may cease to function unexpectedly some time after logging in GUI. By some regression tests it's found this was a direct result of commit f840d7f6870d ("Revert \"pinctrl: intel: Initialize GPIO properly when used through irqchip\"") that was included in stable kernel v4.14.38 commit 94c0308279ec and in Ubuntu generic kernel since 4.15.0-24.26 in bug 1775483. The original upstream bug for that pinctrl fix is at https://bugzilla.redhat.com/show_bug.cgi?id=1543769 for ASUS FX503VD, and it's later found to cause screen backlight failure. Further fixes was landed in later kernel versions, but for 4.15 and older, it didn't seem to justify the necessity of more complex patches into stable kernel, so the pinctrl fix was then reverted instead, and the original touchpad cease to function issue was not actually fixed ever since. [Step to reproduce] 1. Turn on I2C debug messages "i2c-hid.debug=1 dyndbg='file drivers/i2c/* +pt' log_buf_len=32M" 2. Boot into GUI, and start dmesg capturing by `dmesg -w | tee dmesg.$(uname -r)` 3. Move fingers around on the touchpad to generate touch events for 1 minute. [Expected result] Touch events generated all the time throughout the process. [Actual result] Touch event cease to generate after some arbitrary time and there is no way to recover. -- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: gdm 1826 F.... pulseaudio                       u 3178 F.... pulseaudio DistributionChannelDescriptor:  # This is the distribution channel descriptor for the OEM CDs  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor  canonical-oem-somerville-bionic-amd64-20180608-47+bionic-master+X90 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-12-20 (9 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 IwConfig:  wlp1s0 no wireless extensions.  lo no wireless extensions. Lsusb:  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub  Bus 001 Device 003: ID 8087:0a2b Intel Corp.  Bus 001 Device 002: ID 0bda:5769 Realtek Semiconductor Corp.  Bus 001 Device 004: ID 062a:4c01 Creative Labs  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 3190 Package: linux-oem 4.15.0.1065.69 PackageArchitecture: amd64 ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  LANG=en_US.UTF-8  SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1065-oem root=UUID=9d70e0cd-a1c3-4d16-94cc-4b9ff1115a9a ro mem_sleep_default=deep quiet splash i2c-hid.debug=1 hid.debug=1 "dyndbg=file drivers/i2c/* +pt" log_buf_len=32M vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1065.75-oem 4.15.18 PulseList:  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied  No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions:  linux-restricted-modules-4.15.0-1065-oem N/A  linux-backports-modules-4.15.0-1065-oem N/A  linux-firmware 1.173.10 Tags: bionic Uname: Linux 4.15.0-1065-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 09/19/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.9.1 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.9.1:bd09/19/2019:svnDellInc.:pnLatitude3190:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 3190 dmi.sys.vendor: Dell Inc.
2019-12-30 07:07:46 You-Sheng Yang description Touchpad on Dell Latitude 3190 may cease to function unexpectedly some time after logging in GUI. By some regression tests it's found this was a direct result of commit f840d7f6870d ("Revert \"pinctrl: intel: Initialize GPIO properly when used through irqchip\"") that was included in stable kernel v4.14.38 commit 94c0308279ec and in Ubuntu generic kernel since 4.15.0-24.26 in bug 1775483. The original upstream bug for that pinctrl fix is at https://bugzilla.redhat.com/show_bug.cgi?id=1543769 for ASUS FX503VD, and it's later found to cause screen backlight failure. Further fixes was landed in later kernel versions, but for 4.15 and older, it didn't seem to justify the necessity of more complex patches into stable kernel, so the pinctrl fix was then reverted instead, and the original touchpad cease to function issue was not actually fixed ever since. [Step to reproduce] 1. Turn on I2C debug messages "i2c-hid.debug=1 dyndbg='file drivers/i2c/* +pt' log_buf_len=32M" 2. Boot into GUI, and start dmesg capturing by `dmesg -w | tee dmesg.$(uname -r)` 3. Move fingers around on the touchpad to generate touch events for 1 minute. [Expected result] Touch events generated all the time throughout the process. [Actual result] Touch event cease to generate after some arbitrary time and there is no way to recover. -- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: gdm 1826 F.... pulseaudio                       u 3178 F.... pulseaudio DistributionChannelDescriptor:  # This is the distribution channel descriptor for the OEM CDs  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor  canonical-oem-somerville-bionic-amd64-20180608-47+bionic-master+X90 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-12-20 (9 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 IwConfig:  wlp1s0 no wireless extensions.  lo no wireless extensions. Lsusb:  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub  Bus 001 Device 003: ID 8087:0a2b Intel Corp.  Bus 001 Device 002: ID 0bda:5769 Realtek Semiconductor Corp.  Bus 001 Device 004: ID 062a:4c01 Creative Labs  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 3190 Package: linux-oem 4.15.0.1065.69 PackageArchitecture: amd64 ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  LANG=en_US.UTF-8  SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1065-oem root=UUID=9d70e0cd-a1c3-4d16-94cc-4b9ff1115a9a ro mem_sleep_default=deep quiet splash i2c-hid.debug=1 hid.debug=1 "dyndbg=file drivers/i2c/* +pt" log_buf_len=32M vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1065.75-oem 4.15.18 PulseList:  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied  No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions:  linux-restricted-modules-4.15.0-1065-oem N/A  linux-backports-modules-4.15.0-1065-oem N/A  linux-firmware 1.173.10 Tags: bionic Uname: Linux 4.15.0-1065-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 09/19/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.9.1 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.9.1:bd09/19/2019:svnDellInc.:pnLatitude3190:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 3190 dmi.sys.vendor: Dell Inc. Touchpad on Dell Latitude 3190 may cease to function unexpectedly some time after logging in GUI. By some regression tests it's found this was a direct result of commit f840d7f6870d ("Revert \"pinctrl: intel: Initialize GPIO properly when used through irqchip\"") that was included in stable kernel v4.14.38 commit 94c0308279ec and in Ubuntu generic kernel since 4.15.0-24.26 in bug 1775483, in -oem kernel since 4.15.0-1009. The original upstream bug for that pinctrl fix is at https://bugzilla.redhat.com/show_bug.cgi?id=1543769 for ASUS FX503VD, and it's later found to cause screen backlight failure. Further fixes was landed in later kernel versions, but for 4.15 and older, it didn't seem to justify the necessity of more complex patches into stable kernel, so the pinctrl fix was then reverted instead, and the original touchpad cease to function issue was not actually fixed ever since. [Step to reproduce] 1. Turn on I2C debug messages "i2c-hid.debug=1 dyndbg='file drivers/i2c/* +pt' log_buf_len=32M" 2. Boot into GUI, and start dmesg capturing by `dmesg -w | tee dmesg.$(uname -r)` 3. Move fingers around on the touchpad to generate touch events for 1 minute. [Expected result] Touch events generated all the time throughout the process. [Actual result] Touch event cease to generate after some arbitrary time and there is no way to recover. -- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: gdm 1826 F.... pulseaudio                       u 3178 F.... pulseaudio DistributionChannelDescriptor:  # This is the distribution channel descriptor for the OEM CDs  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor  canonical-oem-somerville-bionic-amd64-20180608-47+bionic-master+X90 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-12-20 (9 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 IwConfig:  wlp1s0 no wireless extensions.  lo no wireless extensions. Lsusb:  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub  Bus 001 Device 003: ID 8087:0a2b Intel Corp.  Bus 001 Device 002: ID 0bda:5769 Realtek Semiconductor Corp.  Bus 001 Device 004: ID 062a:4c01 Creative Labs  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude 3190 Package: linux-oem 4.15.0.1065.69 PackageArchitecture: amd64 ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  LANG=en_US.UTF-8  SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1065-oem root=UUID=9d70e0cd-a1c3-4d16-94cc-4b9ff1115a9a ro mem_sleep_default=deep quiet splash i2c-hid.debug=1 hid.debug=1 "dyndbg=file drivers/i2c/* +pt" log_buf_len=32M vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1065.75-oem 4.15.18 PulseList:  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied  No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions:  linux-restricted-modules-4.15.0-1065-oem N/A  linux-backports-modules-4.15.0-1065-oem N/A  linux-firmware 1.173.10 Tags: bionic Uname: Linux 4.15.0-1065-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 09/19/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.9.1 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.9.1:bd09/19/2019:svnDellInc.:pnLatitude3190:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 3190 dmi.sys.vendor: Dell Inc.
2019-12-30 07:08:42 You-Sheng Yang bug added subscriber Canonical Hardware Enablement
2019-12-30 07:08:47 You-Sheng Yang tags amd64 apport-bug apport-collected bionic amd64 apport-bug apport-collected bionic oem-priority originate-from-1846456 somerville
2019-12-30 08:30:00 You-Sheng Yang marked as duplicate 1853519