audio card disappeared after suspend during audio playback

Bug #1879674 reported by Kai-Chuan Hsieh
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
OEM Priority Project
New
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linux-oem-osp1 (Ubuntu)
New
Undecided
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Bug Description

u@u-Inspiron-5490:~$ lsb_release -rd
Description: Ubuntu 18.04.4 LTS
Release: 18.04
u@u-Inspiron-5490:~$ apt-cache policy linux-image-oem-osp1
linux-image-oem-osp1:
  Installed: 5.0.0.1052.55
  Candidate: 5.0.0.1052.55
  Version table:
 *** 5.0.0.1052.55 500
        500 http://tw.archive.ubuntu.com/ubuntu bionic-updates/universe amd64 Packages
        500 http://security.ubuntu.com/ubuntu bionic-security/universe amd64 Packages
        100 /var/lib/dpkg/status
u@u-Inspiron-5490:~$

Expected result: Can keep playing music after resume
Actual result: pulseaudio card is disappeared
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/hwC0D2', '/dev/snd/pcmC0D5p', '/dev/snd/pcmC0D4p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D1c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D7c', '/dev/snd/pcmC0D6c', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: ubuntu:GNOME
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for the OEM CDs
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1-worm+X09
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2020-05-20 (0 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 0c45:6d12 Microdia
 Bus 001 Device 003: ID 8087:0aaa Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 5490
Package: linux-meta-oem-osp1 (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-1052-oem-osp1 root=UUID=d9ceebac-4b70-4b49-98eb-242c50275f62 ro mem_sleep_default=deep quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-1052.57-oem-osp1 5.0.21
RelatedPackageVersions:
 linux-restricted-modules-5.0.0-1052-oem-osp1 N/A
 linux-backports-modules-5.0.0-1052-oem-osp1 N/A
 linux-firmware 1.173.18
Tags: bionic
Uname: Linux 5.0.0-1052-oem-osp1 x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/14/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.1
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.5.1:bd01/14/2020:svnDellInc.:pnInspiron5490:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5490
dmi.product.sku: 0955
dmi.sys.vendor: Dell Inc.

Revision history for this message
Kai-Chuan Hsieh (kchsieh) wrote :
tags: added: apport-collected bionic
description: updated
Revision history for this message
Kai-Chuan Hsieh (kchsieh) wrote : AlsaInfo.txt

apport information

Revision history for this message
Kai-Chuan Hsieh (kchsieh) wrote : CRDA.txt

apport information

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Kai-Chuan Hsieh (kchsieh) wrote : CurrentDmesg.txt

apport information

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Kai-Chuan Hsieh (kchsieh) wrote : IwConfig.txt

apport information

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Kai-Chuan Hsieh (kchsieh) wrote : Lspci.txt

apport information

Revision history for this message
Kai-Chuan Hsieh (kchsieh) wrote : ProcCpuinfo.txt

apport information

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Kai-Chuan Hsieh (kchsieh) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Kai-Chuan Hsieh (kchsieh) wrote : ProcEnviron.txt

apport information

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Kai-Chuan Hsieh (kchsieh) wrote : ProcInterrupts.txt

apport information

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Kai-Chuan Hsieh (kchsieh) wrote : ProcModules.txt

apport information

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Kai-Chuan Hsieh (kchsieh) wrote : PulseList.txt

apport information

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Kai-Chuan Hsieh (kchsieh) wrote : RfKill.txt

apport information

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Kai-Chuan Hsieh (kchsieh) wrote : UdevDb.txt

apport information

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Kai-Chuan Hsieh (kchsieh) wrote : WifiSyslog.txt

apport information

Alex Tu (alextu)
tags: added: oem-priority originate-from-1879653 somerville
affects: linux-meta-oem-osp1 (Ubuntu) → linux-oem-osp1 (Ubuntu)
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