Activity log for bug #1860642

Date Who What changed Old value New value Message
2020-01-23 09:50:38 Taihsiang Ho bug added bug
2020-01-23 10:02:17 Taihsiang Ho bug task added linux-oem-osp1 (Ubuntu)
2020-01-23 20:28:31 Terry Rudd bug added subscriber Terry Rudd
2020-01-23 20:30:39 Brian Murray bug added subscriber Brian Murray
2020-01-24 03:57:24 Taihsiang Ho description Hardware: Dell Vostro 5490 (CID 201906-27089) Image: Pre-loaded OEM image Kernel: 5.0.0-1036-oem-osp1 [Steps to Reproduce] 1. Boot into the desktop 2. Suspend over the suspend applet GUI [Expected Result] Press power button will wake up the machine [Actual Result] Black screen. The ethernet connection is always not available. [More Information] - 5.0.0-1034-oem-osp1 could also reproduce this issue - 5.0.0-1033-oem-osp1 could NOT reproduce this issue. Monitor /var/log/syslog on suspending with 5.0.0-1036-oem-osp1 Jan 23 17:13:04 201806-27089 systemd[1]: Startup finished in 5.827s (firmware) + 3.590s (loader) + 3.801s (kernel) + 22.428s (userspace) = 35.647s. Jan 23 17:13:05 201806-27089 ntpdate[2056]: adjust time server 91.189.91.157 offset 0.430561 sec Jan 23 17:13:11 201806-27089 boltd[1656]: power: setting force_power to OFF Jan 23 17:13:14 201806-27089 systemd-timesyncd[881]: Synchronized to time server 91.189.94.4:123 (ntp.ubuntu.com). Jan 23 17:13:49 201806-27089 gnome-shell[1530]: [AppIndicatorSupport-DEBUG] Registering StatusNotifierItem :1.71/org/ayatana/NotificationItem/software_update_available Jan 23 17:13:49 201806-27089 gnome-shell[1530]: [AppIndicatorSupport-DEBUG] Registering StatusNotifierItem :1.71/org/ayatana/NotificationItem/livepatch Jan 23 17:13:49 201806-27089 systemd[1]: Starting Stop ureadahead data collection... Jan 23 17:13:49 201806-27089 systemd[1]: Started Stop ureadahead data collection. Jan 23 17:15:02 201806-27089 CRON[2401]: (root) CMD (command -v debian-sa1 > /dev/null && debian-sa1 1 1) Jan 23 17:16:13 201806-27089 systemd[1]: Started Session 9 of user ubuntu. Jan 23 17:16:36 201806-27089 gnome-shell[1530]: JS WARNING: [resource:///org/gnome/shell/ui/search.js 506]: reference to undefined property "_searchCancelTimeoutId" Jan 23 17:16:36 201806-27089 gnome-shell[1530]: JS WARNING: [resource:///org/gnome/shell/ui/search.js 599]: reference to undefined property "_searchCancelTimeoutId" Jan 23 17:16:36 201806-27089 dbus-daemon[1384]: [session uid=1001 pid=1384] Activating service name='org.gnome.ControlCenter.SearchProvider' requested by ':1.24' (uid=1001 pid=1530 comm="/usr/bin/gnome-shell " label="unconfined") Jan 23 17:16:36 201806-27089 dbus-daemon[1384]: [session uid=1001 pid=1384] Activating service name='org.gnome.Nautilus' requested by ':1.24' (uid=1001 pid=1530 comm="/usr/bin/gnome-shell " label="unconfined") Jan 23 17:16:36 201806-27089 dbus-daemon[1384]: [session uid=1001 pid=1384] Activating service name='org.gnome.Calendar' requested by ':1.24' (uid=1001 pid=1530 comm="/usr/bin/gnome-shell " label="unconfined") Jan 23 17:16:36 201806-27089 dbus-daemon[1384]: [session uid=1001 pid=1384] Activating service name='org.gnome.seahorse.Application' requested by ':1.24' (uid=1001 pid=1530 comm="/usr/bin/gnome-shell " label="unconfined") Jan 23 17:16:36 201806-27089 dbus-daemon[1384]: [session uid=1001 pid=1384] Activating via systemd: service name='org.gnome.Terminal' unit='gnome-terminal-server.service' requested by ':1.24' (uid=1001 pid=1530 comm="/usr/bin/gnome-shell " label="unconfined") Jan 23 17:16:36 201806-27089 systemd[1245]: Starting GNOME Terminal Server... Jan 23 17:16:36 201806-27089 dbus-daemon[1384]: [session uid=1001 pid=1384] Successfully activated service 'org.gnome.ControlCenter.SearchProvider' Jan 23 17:16:36 201806-27089 dbus-daemon[1384]: [session uid=1001 pid=1384] Successfully activated service 'org.gnome.Nautilus' Jan 23 17:16:36 201806-27089 dbus-daemon[1384]: [session uid=1001 pid=1384] Successfully activated service 'org.gnome.Calendar' Jan 23 17:16:36 201806-27089 dbus-daemon[1384]: [session uid=1001 pid=1384] Successfully activated service 'org.gnome.Terminal' Jan 23 17:16:36 201806-27089 systemd[1245]: Started GNOME Terminal Server. Jan 23 17:16:36 201806-27089 dbus-daemon[1384]: [session uid=1001 pid=1384] Successfully activated service 'org.gnome.seahorse.Application' Jan 23 17:16:36 201806-27089 nautilus[2510]: g_key_file_load_from_file: assertion 'file != NULL' failed Jan 23 17:16:36 201806-27089 nautilus[2510]: Could not establish a connection to Tracker: Failed to load SPARQL backend: Key file does not have group “DomainOntology” Jan 23 17:16:36 201806-27089 nautilus[2510]: g_queue_pop_head: assertion 'queue != NULL' failed Jan 23 17:16:36 201806-27089 nautilus[2510]: g_queue_foreach: assertion 'queue != NULL' failed Jan 23 17:16:36 201806-27089 nautilus[2510]: g_queue_free: assertion 'queue != NULL' failed Jan 23 17:16:36 201806-27089 nautilus[2510]: g_queue_pop_head: assertion 'queue != NULL' failed Jan 23 17:16:37 201806-27089 nautilus[2510]: g_queue_foreach: assertion 'queue != NULL' failed Jan 23 17:16:37 201806-27089 nautilus[2510]: g_queue_free: assertion 'queue != NULL' failed Jan 23 17:16:37 201806-27089 nautilus[2510]: g_queue_pop_head: assertion 'queue != NULL' failed Jan 23 17:16:37 201806-27089 nautilus[2510]: g_queue_foreach: assertion 'queue != NULL' failed Jan 23 17:16:37 201806-27089 nautilus[2510]: g_queue_free: assertion 'queue != NULL' failed Jan 23 17:16:37 201806-27089 nautilus[2510]: g_queue_pop_head: assertion 'queue != NULL' failed Jan 23 17:16:37 201806-27089 nautilus[2510]: g_queue_foreach: assertion 'queue != NULL' failed Jan 23 17:16:37 201806-27089 nautilus[2510]: g_queue_free: assertion 'queue != NULL' failed Jan 23 17:16:38 201806-27089 NetworkManager[1032]: <info> [1579770998.2784] manager: sleep: sleep requested (sleeping: no enabled: yes) Jan 23 17:16:38 201806-27089 NetworkManager[1032]: <info> [1579770998.2787] device (wlp0s20f3): state change: disconnected -> unmanaged (reason 'sleeping', sys-iface-state: 'managed') Jan 23 17:16:38 201806-27089 NetworkManager[1032]: <info> [1579770998.3019] manager: NetworkManager state is now ASLEEP Jan 23 17:16:38 201806-27089 NetworkManager[1032]: <info> [1579770998.3038] device (enp2s0): state change: activated -> deactivating (reason 'sleeping', sys-iface-state: 'managed') Jan 23 17:16:38 201806-27089 whoopsie[1943]: [17:16:38] offline Jan 23 17:16:38 201806-27089 dbus-daemon[980]: [system] Activating via systemd: service name='org.freedesktop.nm_dispatcher' unit='dbus-org.freedesktop.nm-dispatcher.service' requested by ':1.13' (uid=0 pid=1032 comm="/usr/sbin/NetworkManager --no-daemon " label= "unconfined") Jan 23 17:16:38 201806-27089 NetworkManager[1032]: <info> [1579770998.3079] device (enp2s0): state change: deactivating -> disconnected (reason 'sleeping', sys-iface-state: 'managed') Jan 23 17:16:38 201806-27089 avahi-daemon[1037]: Withdrawing address record for fe80::3240:68e0:a953:e9f7 on enp2s0. Jan 23 17:16:38 201806-27089 avahi-daemon[1037]: Leaving mDNS multicast group on interface enp2s0.IPv6 with address fe80::3240:68e0:a953:e9f7. Jan 23 17:16:38 201806-27089 avahi-daemon[1037]: Interface enp2s0.IPv6 no longer relevant for mDNS. Jan 23 17:16:38 201806-27089 systemd[1]: Starting Network Manager Script Dispatcher Service... Jan 23 17:16:38 201806-27089 dbus-daemon[980]: [system] Successfully activated service 'org.freedesktop.nm_dispatcher' Jan 23 17:16:38 201806-27089 systemd[1]: Started Network Manager Script Dispatcher Service. Jan 23 17:16:38 201806-27089 nm-dispatcher: req:1 'connectivity-change': new request (2 scripts) Jan 23 17:16:38 201806-27089 nm-dispatcher: req:1 'connectivity-change': start running ordered scripts... Jan 23 17:16:38 201806-27089 wpa_supplicant[1067]: nl80211: deinit ifname=wlp0s20f3 disabled_11b_rates=0 Jan 23 17:16:38 201806-27089 NetworkManager[1032]: <info> [1579770998.3427] dhcp4 (enp2s0): canceled DHCP transaction, DHCP client pid 1928 ------------ ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-oem-osp1 5.0.0.1036.40 ProcVersionSignature: Ubuntu 5.0.0-1033.38-oem-osp1 5.0.21 Uname: Linux 5.0.0-1033-oem-osp1 x86_64 ApportVersion: 2.20.9-0ubuntu7.10 Architecture: amd64 Date: Thu Jan 23 17:43:27 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1-worm+X06 InstallationDate: Installed on 2019-10-08 (107 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10 SourcePackage: linux-meta-oem-osp1 UpgradeStatus: No upgrade log present (probably fresh install) Hardware: Dell Vostro 5490 (CID 201906-27089) Image: Pre-loaded OEM image Kernel: 5.0.0-1036-oem-osp1 Reproducing rate: 5 out of 5 [Steps to Reproduce] 1. Boot into the desktop 2. Suspend over the suspend applet GUI [Expected Result] Press power button will wake up the machine [Actual Result] Black screen. The ethernet connection is always not available. [More Information] - 5.0.0-1034-oem-osp1 could also reproduce this issue - 5.0.0-1033-oem-osp1 could NOT reproduce this issue. - Another Dell Vostro 5490 (201906-27090) could reproduce this issue Monitor /var/log/syslog on suspending with 5.0.0-1036-oem-osp1 Jan 23 17:13:04 201806-27089 systemd[1]: Startup finished in 5.827s (firmware) + 3.590s (loader) + 3.801s (kernel) + 22.428s (userspace) = 35.647s. Jan 23 17:13:05 201806-27089 ntpdate[2056]: adjust time server 91.189.91.157 offset 0.430561 sec Jan 23 17:13:11 201806-27089 boltd[1656]: power: setting force_power to OFF Jan 23 17:13:14 201806-27089 systemd-timesyncd[881]: Synchronized to time server 91.189.94.4:123 (ntp.ubuntu.com). Jan 23 17:13:49 201806-27089 gnome-shell[1530]: [AppIndicatorSupport-DEBUG] Registering StatusNotifierItem :1.71/org/ayatana/NotificationItem/software_update_available Jan 23 17:13:49 201806-27089 gnome-shell[1530]: [AppIndicatorSupport-DEBUG] Registering StatusNotifierItem :1.71/org/ayatana/NotificationItem/livepatch Jan 23 17:13:49 201806-27089 systemd[1]: Starting Stop ureadahead data collection... Jan 23 17:13:49 201806-27089 systemd[1]: Started Stop ureadahead data collection. Jan 23 17:15:02 201806-27089 CRON[2401]: (root) CMD (command -v debian-sa1 > /dev/null && debian-sa1 1 1) Jan 23 17:16:13 201806-27089 systemd[1]: Started Session 9 of user ubuntu. Jan 23 17:16:36 201806-27089 gnome-shell[1530]: JS WARNING: [resource:///org/gnome/shell/ui/search.js 506]: reference to undefined property "_searchCancelTimeoutId" Jan 23 17:16:36 201806-27089 gnome-shell[1530]: JS WARNING: [resource:///org/gnome/shell/ui/search.js 599]: reference to undefined property "_searchCancelTimeoutId" Jan 23 17:16:36 201806-27089 dbus-daemon[1384]: [session uid=1001 pid=1384] Activating service name='org.gnome.ControlCenter.SearchProvider' requested by ':1.24' (uid=1001 pid=1530 comm="/usr/bin/gnome-shell " label="unconfined") Jan 23 17:16:36 201806-27089 dbus-daemon[1384]: [session uid=1001 pid=1384] Activating service name='org.gnome.Nautilus' requested by ':1.24' (uid=1001 pid=1530 comm="/usr/bin/gnome-shell " label="unconfined") Jan 23 17:16:36 201806-27089 dbus-daemon[1384]: [session uid=1001 pid=1384] Activating service name='org.gnome.Calendar' requested by ':1.24' (uid=1001 pid=1530 comm="/usr/bin/gnome-shell " label="unconfined") Jan 23 17:16:36 201806-27089 dbus-daemon[1384]: [session uid=1001 pid=1384] Activating service name='org.gnome.seahorse.Application' requested by ':1.24' (uid=1001 pid=1530 comm="/usr/bin/gnome-shell " label="unconfined") Jan 23 17:16:36 201806-27089 dbus-daemon[1384]: [session uid=1001 pid=1384] Activating via systemd: service name='org.gnome.Terminal' unit='gnome-terminal-server.service' requested by ':1.24' (uid=1001 pid=1530 comm="/usr/bin/gnome-shell " label="unconfined") Jan 23 17:16:36 201806-27089 systemd[1245]: Starting GNOME Terminal Server... Jan 23 17:16:36 201806-27089 dbus-daemon[1384]: [session uid=1001 pid=1384] Successfully activated service 'org.gnome.ControlCenter.SearchProvider' Jan 23 17:16:36 201806-27089 dbus-daemon[1384]: [session uid=1001 pid=1384] Successfully activated service 'org.gnome.Nautilus' Jan 23 17:16:36 201806-27089 dbus-daemon[1384]: [session uid=1001 pid=1384] Successfully activated service 'org.gnome.Calendar' Jan 23 17:16:36 201806-27089 dbus-daemon[1384]: [session uid=1001 pid=1384] Successfully activated service 'org.gnome.Terminal' Jan 23 17:16:36 201806-27089 systemd[1245]: Started GNOME Terminal Server. Jan 23 17:16:36 201806-27089 dbus-daemon[1384]: [session uid=1001 pid=1384] Successfully activated service 'org.gnome.seahorse.Application' Jan 23 17:16:36 201806-27089 nautilus[2510]: g_key_file_load_from_file: assertion 'file != NULL' failed Jan 23 17:16:36 201806-27089 nautilus[2510]: Could not establish a connection to Tracker: Failed to load SPARQL backend: Key file does not have group “DomainOntology” Jan 23 17:16:36 201806-27089 nautilus[2510]: g_queue_pop_head: assertion 'queue != NULL' failed Jan 23 17:16:36 201806-27089 nautilus[2510]: g_queue_foreach: assertion 'queue != NULL' failed Jan 23 17:16:36 201806-27089 nautilus[2510]: g_queue_free: assertion 'queue != NULL' failed Jan 23 17:16:36 201806-27089 nautilus[2510]: g_queue_pop_head: assertion 'queue != NULL' failed Jan 23 17:16:37 201806-27089 nautilus[2510]: g_queue_foreach: assertion 'queue != NULL' failed Jan 23 17:16:37 201806-27089 nautilus[2510]: g_queue_free: assertion 'queue != NULL' failed Jan 23 17:16:37 201806-27089 nautilus[2510]: g_queue_pop_head: assertion 'queue != NULL' failed Jan 23 17:16:37 201806-27089 nautilus[2510]: g_queue_foreach: assertion 'queue != NULL' failed Jan 23 17:16:37 201806-27089 nautilus[2510]: g_queue_free: assertion 'queue != NULL' failed Jan 23 17:16:37 201806-27089 nautilus[2510]: g_queue_pop_head: assertion 'queue != NULL' failed Jan 23 17:16:37 201806-27089 nautilus[2510]: g_queue_foreach: assertion 'queue != NULL' failed Jan 23 17:16:37 201806-27089 nautilus[2510]: g_queue_free: assertion 'queue != NULL' failed Jan 23 17:16:38 201806-27089 NetworkManager[1032]: <info> [1579770998.2784] manager: sleep: sleep requested (sleeping: no enabled: yes) Jan 23 17:16:38 201806-27089 NetworkManager[1032]: <info> [1579770998.2787] device (wlp0s20f3): state change: disconnected -> unmanaged (reason 'sleeping', sys-iface-state: 'managed') Jan 23 17:16:38 201806-27089 NetworkManager[1032]: <info> [1579770998.3019] manager: NetworkManager state is now ASLEEP Jan 23 17:16:38 201806-27089 NetworkManager[1032]: <info> [1579770998.3038] device (enp2s0): state change: activated -> deactivating (reason 'sleeping', sys-iface-state: 'managed') Jan 23 17:16:38 201806-27089 whoopsie[1943]: [17:16:38] offline Jan 23 17:16:38 201806-27089 dbus-daemon[980]: [system] Activating via systemd: service name='org.freedesktop.nm_dispatcher' unit='dbus-org.freedesktop.nm-dispatcher.service' requested by ':1.13' (uid=0 pid=1032 comm="/usr/sbin/NetworkManager --no-daemon " label= "unconfined") Jan 23 17:16:38 201806-27089 NetworkManager[1032]: <info> [1579770998.3079] device (enp2s0): state change: deactivating -> disconnected (reason 'sleeping', sys-iface-state: 'managed') Jan 23 17:16:38 201806-27089 avahi-daemon[1037]: Withdrawing address record for fe80::3240:68e0:a953:e9f7 on enp2s0. Jan 23 17:16:38 201806-27089 avahi-daemon[1037]: Leaving mDNS multicast group on interface enp2s0.IPv6 with address fe80::3240:68e0:a953:e9f7. Jan 23 17:16:38 201806-27089 avahi-daemon[1037]: Interface enp2s0.IPv6 no longer relevant for mDNS. Jan 23 17:16:38 201806-27089 systemd[1]: Starting Network Manager Script Dispatcher Service... Jan 23 17:16:38 201806-27089 dbus-daemon[980]: [system] Successfully activated service 'org.freedesktop.nm_dispatcher' Jan 23 17:16:38 201806-27089 systemd[1]: Started Network Manager Script Dispatcher Service. Jan 23 17:16:38 201806-27089 nm-dispatcher: req:1 'connectivity-change': new request (2 scripts) Jan 23 17:16:38 201806-27089 nm-dispatcher: req:1 'connectivity-change': start running ordered scripts... Jan 23 17:16:38 201806-27089 wpa_supplicant[1067]: nl80211: deinit ifname=wlp0s20f3 disabled_11b_rates=0 Jan 23 17:16:38 201806-27089 NetworkManager[1032]: <info> [1579770998.3427] dhcp4 (enp2s0): canceled DHCP transaction, DHCP client pid 1928 ------------ ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-oem-osp1 5.0.0.1036.40 ProcVersionSignature: Ubuntu 5.0.0-1033.38-oem-osp1 5.0.21 Uname: Linux 5.0.0-1033-oem-osp1 x86_64 ApportVersion: 2.20.9-0ubuntu7.10 Architecture: amd64 Date: Thu Jan 23 17:43:27 2020 DistributionChannelDescriptor:  # This is the distribution channel descriptor for the OEM CDs  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor  canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1-worm+X06 InstallationDate: Installed on 2019-10-08 (107 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10 SourcePackage: linux-meta-oem-osp1 UpgradeStatus: No upgrade log present (probably fresh install)
2020-01-24 12:14:19 Timo Aaltonen bug task deleted linux-meta-oem-osp1 (Ubuntu)
2020-01-30 10:14:04 Launchpad Janitor linux-oem-osp1 (Ubuntu): status New Fix Released