[22.04.4] The computer freezes after standby mode.

Bug #2059781 reported by J R
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-oem-6.5 (Ubuntu)

Bug Description


I declared the problem here : https://ubuntuforums.org/showthread.php?t=2494851

I installed the latest 22.04.4 LTS version.

When I put my new Lenovo computer to sleep mode, it freezes (no Internet anymore and/or programs refuse to launch, I'm logged out, ...).
Usually I have to shut down using the power button.

Expected result : I get a functional environment after wake-up

here is the hardware diagnostics, which seem fine : https://linux-hardware.org/?probe=0a59bd119b, nothing wrong at first sight.

Lenovo tells me everything's fine hardware-wise.

Thank you

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/2059781/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

  apport-collect 2059781

affects: ubuntu → linux-oem-6.5 (Ubuntu)
tags: added: jammy
Revision history for this message
J R (thealpman) wrote :


Thank you for your answers.

Unfortunately, I don't know which package is experiencing the problem, it happens even if no application is running. Is there a way I can narrow down the problem ?

I ran "apport-collect 2059781", I got this message :
jr@jr-E16:~$ apport-collect 2059781
The authorization page:
should be opening in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Waiting to hear from Launchpad about your decision...
Package linux-oem-6.5 not installed and no hook available, ignoring

Did it work ?

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