| 2020-05-09 16:09:30 |
Iurii Ovcharenko |
bug |
|
|
added bug |
| 2020-05-09 16:09:30 |
Iurii Ovcharenko |
attachment added |
|
dmesg.txt https://bugs.launchpad.net/bugs/1877757/+attachment/5369090/+files/dmesg.txt |
|
| 2020-05-09 16:30:14 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Confirmed |
|
| 2020-05-12 15:56:48 |
Kai-Heng Feng |
bug |
|
|
added subscriber Hui Wang |
| 2020-07-05 10:11:15 |
Iurii Ovcharenko |
attachment added |
|
System journal https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1877757/+attachment/5389802/+files/journal.txt |
|
| 2020-07-29 00:18:43 |
Hui Wang |
bug task added |
|
linux-oem-5.6 (Ubuntu) |
|
| 2020-07-29 00:18:51 |
Hui Wang |
nominated for series |
|
Ubuntu Focal |
|
| 2020-07-29 00:18:51 |
Hui Wang |
bug task added |
|
linux (Ubuntu Focal) |
|
| 2020-07-29 00:18:51 |
Hui Wang |
bug task added |
|
linux-oem-5.6 (Ubuntu Focal) |
|
| 2020-07-29 04:14:26 |
Hui Wang |
description |
New focal installation on a new Acer Swift 3 laptop with core i7-1065G7.
No sound detected, KDE/pavucontrol shows Dummy output.
External headset also not detected.
I've googled around and tried to reinstall alsa and pulseaudio, tried alsa force-reload as well. Nothing helps.
With snd_hda_intel.dmic_detect=0 speakers start working but microphone is not detected. External headset detected with both headphones and mic. I use this as a workaround for a time being.
I've checked https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1860697 bug. It is closed and use recent kernel and firmware but it does not fix my issue.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-29-generic 5.4.0-29.33
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: skip
CurrentDesktop: KDE
Date: Sat May 9 18:56:15 2020
InstallationDate: Installed on 2020-04-24 (15 days ago)
InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Acer Swift SF314-57G
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-29-generic root=UUID=faf6a132-de60-44fa-a1a7-4cce8ef83b87 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-29-generic N/A
linux-backports-modules-5.4.0-29-generic N/A
linux-firmware 1.187
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/24/2019
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.09
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Floris_IL
dmi.board.vendor: IL
dmi.board.version: V1.09
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.09:bd09/24/2019:svnAcer:pnSwiftSF314-57G:pvrV1.09:rvnIL:rnFloris_IL:rvrV1.09:cvnAcer:ct10:cvrChassisVersion:
dmi.product.family: Swift 3
dmi.product.name: Swift SF314-57G
dmi.product.sku: 0000000000000000
dmi.product.version: V1.09
dmi.sys.vendor: Acer |
[Impact]
On this machine, after booting up, there is no valid sound card, the
gnome-control-center shows a dummy output only. check the dmesg, the alsa
sof driver fails to initialize.
[Fix]
Backport a patch from upstream, after applying this patch, the sof driver
will not fail anymore even the codec driver is hda_generic
[Test Case]
A couple of users already test this patch on their machines, after booting
up, there is a valid sound card, and could output sound from output devices.
[Regression Risk]
Low, this is cherry-picked from upstream, and this just adds a new kind of
codec (generic) support, and a couple of ubuntu users already verified this
patch.
New focal installation on a new Acer Swift 3 laptop with core i7-1065G7.
No sound detected, KDE/pavucontrol shows Dummy output.
External headset also not detected.
I've googled around and tried to reinstall alsa and pulseaudio, tried alsa force-reload as well. Nothing helps.
With snd_hda_intel.dmic_detect=0 speakers start working but microphone is not detected. External headset detected with both headphones and mic. I use this as a workaround for a time being.
I've checked https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1860697 bug. It is closed and use recent kernel and firmware but it does not fix my issue.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-29-generic 5.4.0-29.33
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: skip
CurrentDesktop: KDE
Date: Sat May 9 18:56:15 2020
InstallationDate: Installed on 2020-04-24 (15 days ago)
InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Acer Swift SF314-57G
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-29-generic root=UUID=faf6a132-de60-44fa-a1a7-4cce8ef83b87 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-29-generic N/A
linux-backports-modules-5.4.0-29-generic N/A
linux-firmware 1.187
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/24/2019
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.09
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Floris_IL
dmi.board.vendor: IL
dmi.board.version: V1.09
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.09:bd09/24/2019:svnAcer:pnSwiftSF314-57G:pvrV1.09:rvnIL:rnFloris_IL:rvrV1.09:cvnAcer:ct10:cvrChassisVersion:
dmi.product.family: Swift 3
dmi.product.name: Swift SF314-57G
dmi.product.sku: 0000000000000000
dmi.product.version: V1.09
dmi.sys.vendor: Acer |
|
| 2020-07-29 04:14:35 |
Hui Wang |
linux (Ubuntu Focal): assignee |
|
Hui Wang (hui.wang) |
|
| 2020-07-29 04:14:39 |
Hui Wang |
linux-oem-5.6 (Ubuntu Focal): assignee |
|
Hui Wang (hui.wang) |
|
| 2020-07-29 08:15:59 |
Hui Wang |
linux (Ubuntu Focal): status |
New |
In Progress |
|
| 2020-07-29 08:16:03 |
Hui Wang |
linux-oem-5.6 (Ubuntu): status |
New |
In Progress |
|
| 2020-07-29 08:16:07 |
Hui Wang |
linux-oem-5.6 (Ubuntu Focal): status |
New |
In Progress |
|
| 2020-07-29 08:16:14 |
Hui Wang |
linux (Ubuntu): importance |
Undecided |
High |
|
| 2020-07-29 08:16:19 |
Hui Wang |
linux (Ubuntu): importance |
High |
Medium |
|
| 2020-07-29 08:16:21 |
Hui Wang |
linux (Ubuntu Focal): importance |
Undecided |
Medium |
|
| 2020-07-29 08:16:23 |
Hui Wang |
linux-oem-5.6 (Ubuntu): importance |
Undecided |
Medium |
|
| 2020-07-29 08:16:25 |
Hui Wang |
linux-oem-5.6 (Ubuntu Focal): importance |
Undecided |
Medium |
|
| 2020-07-29 09:12:26 |
Sergey Zozulya |
bug |
|
|
added subscriber Sergey Zozulya |
| 2020-07-30 09:14:56 |
Stefan Bader |
linux-oem-5.6 (Ubuntu): status |
In Progress |
Invalid |
|
| 2020-08-07 21:37:06 |
Khaled El Mously |
linux (Ubuntu Focal): status |
In Progress |
Fix Committed |
|
| 2020-08-10 14:17:34 |
Ubuntu Kernel Bot |
tags |
amd64 apport-bug focal |
amd64 apport-bug focal verification-needed-focal |
|
| 2020-08-11 02:14:55 |
Hui Wang |
tags |
amd64 apport-bug focal verification-needed-focal |
amd64 apport-bug focal verification-done-focal |
|
| 2020-08-14 12:25:12 |
Timo Aaltonen |
linux-oem-5.6 (Ubuntu Focal): status |
In Progress |
Fix Committed |
|
| 2020-08-31 08:09:54 |
Launchpad Janitor |
linux-oem-5.6 (Ubuntu Focal): status |
Fix Committed |
Fix Released |
|
| 2020-08-31 08:09:54 |
Launchpad Janitor |
cve linked |
|
2020-15852 |
|
| 2020-08-31 13:57:07 |
Launchpad Janitor |
linux (Ubuntu Focal): status |
Fix Committed |
Fix Released |
|
