| 2021-05-08 07:15:29 |
Paul Szabo |
bug |
|
|
added bug |
| 2021-05-08 07:22:44 |
Paul Szabo |
description |
My laptop (Ollee L116HTN6SPW) has a Realtek 8821CE WiFi card.
Now at hirsute, this is "supported" in the linux-image-5.11.0-16-generic kernel,
and it works "well" for both WiFi and Bluetooth. However, this module (driver)
causes frequent freezes, randomly but usually within a few minutes of running
(thus very soon after boot): screen display remains frozen, no response to either
keyboard or mouse input. All I can do is to hold the power button to power off,
then reboot.
After reboot, I do not see any crash reports, nor logs about the freeze.
Please let me know if I should try to collect some info, and how.
For now I use the DKMS module/driver from
https://github.com/tomaspinho/rtl8821ce
(having blacklisted rtw88_8821ce), and it seems to work perfectly.
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: linux-image-5.11.0-16-generic 5.11.0-16.17
ProcVersionSignature: Ubuntu 5.11.0-16.17-generic 5.11.12
Uname: Linux 5.11.0-16-generic x86_64
ApportVersion: 2.20.11-0ubuntu65
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: psz 1189 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat May 8 16:58:19 2021
InstallationDate: Installed on 2021-04-23 (14 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 058f:5608 Alcor Micro Corp. USB 2.0 Camera
Bus 001 Device 003: ID 0bda:c821 Realtek Semiconductor Corp. Bluetooth Radio
Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Protempo Ltd L116HTN6SPW
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-16-generic root=UUID=f3700d1b-be99-4cb7-baef-c0f157487c64 ro quiet splash pci=noaer vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.11.0-16-generic N/A
linux-backports-modules-5.11.0-16-generic N/A
linux-firmware 1.197
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/26/2020
dmi.bios.release: 5.12
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: YHSM-BI-11.6-X116AR300-AA55C-195-A
dmi.board.asset.tag: Default string
dmi.board.name: Default string
dmi.board.vendor: Default string
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.ec.firmware.release: 1.6
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrYHSM-BI-11.6-X116AR300-AA55C-195-A:bd05/26/2020:br5.12:efr1.6:svnProtempoLtd:pnL116HTN6SPW:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:
dmi.product.family: Notebook
dmi.product.name: L116HTN6SPW
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Protempo Ltd |
My laptop (Ollee L116HTN6SPW) has a Realtek 8821CE WiFi card.
Now at hirsute, this is "supported" in the linux-image-5.11.0-16-generic kernel,and it works "well" for both WiFi and Bluetooth.
However, this module (driver) causes frequent freezes, randomly but usually within a few minutes of running (thus very soon after boot): screen display remains frozen, no response to either keyboard or mouse input. All I can do is to hold the power button to power off, then reboot.
After reboot, I do not see any crash reports, nor logs about the freeze.
Please let me know if I should try to collect some info, and how.
For now I use the DKMS module/driver from
https://github.com/tomaspinho/rtl8821ce
(having blacklisted rtw88_8821ce), and it seems to work perfectly.
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: linux-image-5.11.0-16-generic 5.11.0-16.17
ProcVersionSignature: Ubuntu 5.11.0-16.17-generic 5.11.12
Uname: Linux 5.11.0-16-generic x86_64
ApportVersion: 2.20.11-0ubuntu65
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: psz 1189 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat May 8 16:58:19 2021
InstallationDate: Installed on 2021-04-23 (14 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 058f:5608 Alcor Micro Corp. USB 2.0 Camera
Bus 001 Device 003: ID 0bda:c821 Realtek Semiconductor Corp. Bluetooth Radio
Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Protempo Ltd L116HTN6SPW
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-16-generic root=UUID=f3700d1b-be99-4cb7-baef-c0f157487c64 ro quiet splash pci=noaer vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.11.0-16-generic N/A
linux-backports-modules-5.11.0-16-generic N/A
linux-firmware 1.197
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/26/2020
dmi.bios.release: 5.12
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: YHSM-BI-11.6-X116AR300-AA55C-195-A
dmi.board.asset.tag: Default string
dmi.board.name: Default string
dmi.board.vendor: Default string
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.ec.firmware.release: 1.6
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrYHSM-BI-11.6-X116AR300-AA55C-195-A:bd05/26/2020:br5.12:efr1.6:svnProtempoLtd:pnL116HTN6SPW:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:
dmi.product.family: Notebook
dmi.product.name: L116HTN6SPW
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Protempo Ltd |
|
| 2021-05-08 07:30:11 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Confirmed |
|
| 2021-05-10 05:09:53 |
Paul Szabo |
attachment added |
|
dmesg.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1927808/+attachment/5495958/+files/dmesg.txt |
|
| 2021-05-14 21:42:20 |
Paul Szabo |
attachment added |
|
dmesg output, with 5.13 kernel and blacklist https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1927808/+attachment/5497659/+files/dmesg-5.13.txt |
|
| 2021-05-29 15:53:30 |
Daniel Hirscher |
bug |
|
|
added subscriber Daniel Hirscher |
| 2021-05-31 07:47:07 |
Kai-Heng Feng |
bug |
|
|
added subscriber Ping-Ke Shih |
| 2021-06-01 10:00:03 |
Paul Szabo |
attachment added |
|
dmesg-5.13rc4-pcie_aspm.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1927808/+attachment/5501630/+files/dmesg-5.13rc4-pcie_aspm.txt |
|
| 2021-06-03 05:33:32 |
Paul Szabo |
attachment added |
|
dmesg-5.13rc4-rtw88-aspm.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1927808/+attachment/5502051/+files/dmesg-5.13rc4-rtw88-aspm.txt |
|
| 2021-06-04 03:28:44 |
Ping-Ke Shih |
attachment added |
|
0001-rtw88-add-quirks-to-disable-pci-capabilities.patch https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1927808/+attachment/5502297/+files/0001-rtw88-add-quirks-to-disable-pci-capabilities.patch |
|
| 2021-06-04 04:31:08 |
Ubuntu Foundations Team Bug Bot |
tags |
amd64 apport-bug hirsute wayland-session |
amd64 apport-bug hirsute patch wayland-session |
|
| 2021-06-04 04:31:09 |
Ubuntu Foundations Team Bug Bot |
bug |
|
|
added subscriber Terry Rudd |
| 2021-06-04 07:12:07 |
Ping-Ke Shih |
attachment added |
|
rtw88_20210604_00_quirk.tar.gz https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1927808/+attachment/5502378/+files/rtw88_20210604_00_quirk.tar.gz |
|
| 2021-06-04 20:43:01 |
Paul Szabo |
attachment added |
|
dmesg-5.13.0-5.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1927808/+attachment/5502531/+files/dmesg-5.13.0-5.txt |
|
| 2021-11-20 16:43:28 |
Kaleev Vladimir |
bug |
|
|
added subscriber Kaleev Vladimir |
| 2021-12-22 06:38:06 |
Kai-Heng Feng |
bug task added |
|
linux-oem-5.14 (Ubuntu) |
|
| 2021-12-22 06:38:16 |
Kai-Heng Feng |
nominated for series |
|
Ubuntu Focal |
|
| 2021-12-22 06:38:16 |
Kai-Heng Feng |
bug task added |
|
linux (Ubuntu Focal) |
|
| 2021-12-22 06:38:16 |
Kai-Heng Feng |
bug task added |
|
linux-oem-5.14 (Ubuntu Focal) |
|
| 2021-12-22 06:38:16 |
Kai-Heng Feng |
nominated for series |
|
Ubuntu Jammy |
|
| 2021-12-22 06:38:16 |
Kai-Heng Feng |
bug task added |
|
linux (Ubuntu Jammy) |
|
| 2021-12-22 06:38:16 |
Kai-Heng Feng |
bug task added |
|
linux-oem-5.14 (Ubuntu Jammy) |
|
| 2021-12-22 06:38:16 |
Kai-Heng Feng |
nominated for series |
|
Ubuntu Impish |
|
| 2021-12-22 06:38:16 |
Kai-Heng Feng |
bug task added |
|
linux (Ubuntu Impish) |
|
| 2021-12-22 06:38:16 |
Kai-Heng Feng |
bug task added |
|
linux-oem-5.14 (Ubuntu Impish) |
|
| 2021-12-22 06:38:26 |
Kai-Heng Feng |
linux-oem-5.14 (Ubuntu Focal): status |
New |
Confirmed |
|
| 2021-12-22 06:38:33 |
Kai-Heng Feng |
linux-oem-5.14 (Ubuntu Jammy): status |
New |
Invalid |
|
| 2021-12-22 06:38:35 |
Kai-Heng Feng |
linux (Ubuntu Focal): status |
New |
Won't Fix |
|
| 2021-12-22 06:38:38 |
Kai-Heng Feng |
linux-oem-5.14 (Ubuntu Impish): status |
New |
Invalid |
|
| 2021-12-22 06:38:42 |
Kai-Heng Feng |
linux (Ubuntu Impish): status |
New |
Confirmed |
|
| 2021-12-22 06:38:44 |
Kai-Heng Feng |
linux (Ubuntu Jammy): importance |
Undecided |
Medium |
|
| 2021-12-22 06:38:47 |
Kai-Heng Feng |
linux (Ubuntu Impish): importance |
Undecided |
Medium |
|
| 2021-12-22 06:38:49 |
Kai-Heng Feng |
linux-oem-5.14 (Ubuntu Focal): importance |
Undecided |
Medium |
|
| 2021-12-23 09:17:30 |
AceLan Kao |
bug task added |
|
linux-oem-5.13 (Ubuntu) |
|
| 2021-12-23 09:17:50 |
AceLan Kao |
linux-oem-5.13 (Ubuntu Focal): status |
New |
In Progress |
|
| 2021-12-23 09:17:50 |
AceLan Kao |
linux-oem-5.13 (Ubuntu Focal): assignee |
|
AceLan Kao (acelankao) |
|
| 2021-12-23 09:18:02 |
AceLan Kao |
linux-oem-5.13 (Ubuntu Impish): status |
New |
Invalid |
|
| 2021-12-23 09:18:17 |
AceLan Kao |
linux-oem-5.13 (Ubuntu Jammy): status |
New |
Invalid |
|
| 2021-12-23 09:26:38 |
AceLan Kao |
bug |
|
|
added subscriber Canonical Hardware Enablement |
| 2021-12-23 09:26:44 |
AceLan Kao |
tags |
amd64 apport-bug hirsute patch wayland-session |
amd64 apport-bug hirsute oem-priority originate-from-1950719 patch somerville wayland-session |
|
| 2022-01-04 16:32:22 |
Kleber Sacilotto de Souza |
linux (Ubuntu Impish): status |
Confirmed |
Fix Committed |
|
| 2022-01-05 07:24:10 |
Timo Aaltonen |
linux-oem-5.14 (Ubuntu Focal): status |
Confirmed |
Fix Committed |
|
| 2022-01-05 16:01:48 |
Ubuntu Kernel Bot |
tags |
amd64 apport-bug hirsute oem-priority originate-from-1950719 patch somerville wayland-session |
amd64 apport-bug hirsute oem-priority originate-from-1950719 patch somerville verification-needed-focal wayland-session |
|
| 2022-01-06 12:29:35 |
Kai-Heng Feng |
tags |
amd64 apport-bug hirsute oem-priority originate-from-1950719 patch somerville verification-needed-focal wayland-session |
amd64 apport-bug hirsute oem-priority originate-from-1950719 patch somerville verification-done-focal wayland-session |
|
| 2022-01-06 17:56:05 |
Ubuntu Kernel Bot |
tags |
amd64 apport-bug hirsute oem-priority originate-from-1950719 patch somerville verification-done-focal wayland-session |
amd64 apport-bug hirsute oem-priority originate-from-1950719 patch somerville verification-done-focal verification-needed-impish wayland-session |
|
| 2022-01-06 20:44:18 |
Paul Szabo |
tags |
amd64 apport-bug hirsute oem-priority originate-from-1950719 patch somerville verification-done-focal verification-needed-impish wayland-session |
amd64 apport-bug hirsute oem-priority originate-from-1950719 patch somerville verification-done-focal verification-failed-impish wayland-session |
|
| 2022-01-06 22:43:49 |
Paul Szabo |
attachment added |
|
lspci-vvnn.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1927808/+attachment/5552231/+files/lspci-vvnn.txt |
|
| 2022-01-07 00:55:12 |
Paul Szabo |
attachment added |
|
journalctl-b-1-k.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1927808/+attachment/5552235/+files/journalctl-b-1-k.txt |
|
| 2022-01-07 00:56:14 |
Paul Szabo |
attachment added |
|
syslog.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1927808/+attachment/5552236/+files/syslog.txt |
|
| 2022-01-10 18:15:31 |
Launchpad Janitor |
linux-oem-5.14 (Ubuntu Focal): status |
Fix Committed |
Fix Released |
|
| 2022-01-10 18:15:31 |
Launchpad Janitor |
cve linked |
|
2021-4090 |
|
| 2022-01-11 12:28:26 |
Thomas Wölfer |
bug |
|
|
added subscriber Thomas Wölfer |
| 2022-01-17 16:49:01 |
Launchpad Janitor |
linux (Ubuntu Jammy): status |
Confirmed |
Fix Released |
|
| 2022-01-31 12:32:51 |
Launchpad Janitor |
linux (Ubuntu Impish): status |
Fix Committed |
Fix Released |
|
| 2022-01-31 12:32:51 |
Launchpad Janitor |
cve linked |
|
2021-42327 |
|
| 2022-01-31 14:10:36 |
Launchpad Janitor |
linux-oem-5.13 (Ubuntu Focal): status |
In Progress |
Fix Released |
|
| 2022-02-01 23:03:35 |
Paul Szabo |
linux (Ubuntu Impish): status |
Fix Released |
Confirmed |
|
| 2022-02-01 23:04:34 |
Paul Szabo |
linux (Ubuntu Jammy): status |
Fix Released |
Confirmed |
|
| 2022-02-01 23:06:02 |
Paul Szabo |
linux-oem-5.13 (Ubuntu Focal): status |
Fix Released |
Confirmed |
|
| 2022-02-02 10:58:52 |
Launchpad Janitor |
linux-oem-5.13 (Ubuntu Focal): status |
Confirmed |
Fix Released |
|
| 2022-02-02 10:59:57 |
Launchpad Janitor |
linux (Ubuntu Impish): status |
Confirmed |
Fix Released |
|
| 2022-02-07 21:23:39 |
Paul Szabo |
linux (Ubuntu Impish): status |
Fix Released |
Confirmed |
|
| 2022-02-07 21:25:04 |
Paul Szabo |
linux-oem-5.13 (Ubuntu Focal): status |
Fix Released |
Confirmed |
|
| 2022-03-08 10:30:37 |
Launchpad Janitor |
linux (Ubuntu Jammy): status |
Confirmed |
Fix Released |
|
| 2022-03-18 21:14:40 |
Paul Szabo |
linux (Ubuntu Jammy): status |
Fix Released |
Confirmed |
|
| 2022-06-28 16:08:54 |
Angel Parrales |
bug |
|
|
added subscriber Angel Parrales |
| 2022-07-18 22:58:57 |
Brian Murray |
linux (Ubuntu Impish): status |
Confirmed |
Won't Fix |
|
| 2022-09-02 11:43:41 |
Anthony Wong |
linux-oem-5.13 (Ubuntu Focal): status |
Confirmed |
Won't Fix |
|
| 2022-09-02 11:58:19 |
Anthony Wong |
hwe-next: status |
New |
Fix Released |
|
| 2022-09-02 11:59:38 |
Anthony Wong |
hwe-next: status |
Fix Released |
New |
|
| 2022-09-02 14:31:59 |
Timo Aaltonen |
linux (Ubuntu Jammy): status |
Confirmed |
Fix Released |
|
| 2022-09-02 14:32:08 |
Timo Aaltonen |
linux (Ubuntu): status |
Confirmed |
Fix Released |
|
| 2022-09-02 14:32:19 |
Timo Aaltonen |
hwe-next: status |
New |
Fix Released |
|
| 2022-09-02 21:34:05 |
Paul Szabo |
linux (Ubuntu): status |
Fix Released |
Confirmed |
|
| 2022-09-02 21:34:39 |
Paul Szabo |
linux (Ubuntu Jammy): status |
Fix Released |
Confirmed |
|
