Hi Alex:

I gave it a go during Mark's presentation. I am sorry to report it is not
solved.

Wifi6 is freezing on a regular basis, while non-wife6 connections are just
fine.

Here's the dmesg appended.

Best Regards,

Steve

On Sun, Jul 18, 2021 at 10:01 AM Steve Barriault <email address hidden>
wrote:

> OK Alex, made it to step 4.
>
> For step 5, I need to try a Web meeting. I should have a way to attempt
> this tomorrow and let you know if it worked or not.
>
> Best Regards,
>
> Steve
>
> On Fri, Jul 16, 2021 at 7:15 AM Alex Tu <email address hidden>
> wrote:
>
>> Hi Steve,
>> Looks launchpad does not forward the updated comment through mail.
>> I updated step 3 because of OEM kernel 5.13 is only in focal-proposed now:
>>
>> 3. # to install OEM 5.13
>> # Please manually click on Pre-released updates(focal-proposed) in
>> `Software & Updates` UI first.
>> $ sudo apt-get install linux-image-oem-20.04c
>>
>> On Fri, Jul 16, 2021 at 10:00 AM Steve Barriault <
>> <email address hidden>>
>> wrote:
>>
>> > Hi Alex:
>> >
>> > I did steps 1 and 2 already.
>> >
>> > Step 3, I get the following error: could not find
>> >
>> > (Actual message is in French)
>> >
>> > Could you check if this has been uploaded to the database?
>> >
>> > Best Regards,
>> >
>> > Steve
>> >
>> > On Wed, Jul 14, 2021 at 10:01 AM Alex Tu <email address hidden>
>> > wrote:
>> >
>> > > sorry for confusing, let me break down the steps:
>> > > 1. # Add PPA from
>> > >
>> >
>> https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1933415/comments/2
>> > > $ sudo add-apt-repository ppa:vicamo/linux-firmware-staging
>> > >
>> > > 2. # to get linux-firmware from Vicamo's PPA
>> > > $ sudo apt-get install linux-firmware
>> > >
>> > > 3. # to install OEM 5.13
>> > > $ sudo apt-get install linux-image-oem-20.04c
>> > >
>> > > 4. # reboot, and make sure you are running under oem kernel 5.13
>> > > $ uanme -r
>> > > 5.13.0-1007-oem
>> > >
>> > > 5. # check if the target firmware `-63` loaded
>> > > $ dmesg  | grep iwlwifi
>> > > iwlwifi 0000:00:14.3: loaded firmware version 63.c04f3485.0
>> > > QuZ-a0-hr-b0-63.ucode op_mode iwlmvm
>> > >
>> > > 6. # check if the wifi issue can still be reproduced.
>> > > - if it is there, please also attach the dmesg here.
>> > >
>> > > --
>> > > You received this bug notification because you are subscribed to the
>> bug
>> > > report.
>> > > https://bugs.launchpad.net/bugs/1932548
>> > >
>> > > Title:
>> > >   [Intel Wi-Fi 6 AX201] Video conferences constantly freeze when I am
>> on
>> > >   wireless [8086:a0f0]
>> > >
>> > > Status in Linux Firmware:
>> > >   New
>> > > Status in OEM Priority Project:
>> > >   Confirmed
>> > > Status in linux-oem-5.10 package in Ubuntu:
>> > >   New
>> > >
>> > > Bug description:
>> > >   Whenever I am using a wireless connection, the image freezes roughly
>> > >   every two minutes. Sometimes, email cannot be retrieved / computer
>> > >   complains the connection was momentarily lost.
>> > >
>> > >   - If I am on a wire, this problem does NOT occur.
>> > >   - This problems occurs on wireless independent of the platform used
>> > > (behavior seen in both Google Hangout and Zoom)
>> > >   - This problem does NOT occur on Windows. I did a meeting where
>> both my
>> > > Linux and Windows machines were connected to the same meeting and
>> using
>> > the
>> > > same wifi router, and while the performance on Windows was flawless,
>> > > unfortunately it was not so on the Ubuntu box. So I don't think my
>> wifi
>> > > router or network is to blame.
>> > >   - As far as I can recall, the problem used not to be there 2 weeks
>> ago.
>> > > So it may have been introduced by a recent update.
>> > >   - As communicated before, I am on a certified machine from Dell,
>> > > recently purchased with Ubuntu already on board from factory (I assume
>> > the
>> > > logs there were sent to you would contain the information).
>> > >   - I tried to generate a log on the wireless, but the process did not
>> > let
>> > > me do this very easily. I am more than happy to send you additional
>> > > information - but please let me know which package you want me to spy
>> > upon
>> > > exactly, as I am not sure what would be helpful in this matter.
>> > >
>> > >   ProblemType: Bug
>> > >   DistroRelease: Ubuntu 20.04
>> > >   Package: xorg 1:7.7+19ubuntu14
>> > >   ProcVersionSignature: Ubuntu 5.10.0-1029.30-oem 5.10.35
>> > >   Uname: Linux 5.10.0-1029-oem x86_64
>> > >   ApportVersion: 2.20.11-0ubuntu27.18
>> > >   Architecture: amd64
>> > >   BootLog: Error: [Errno 13] Permission non accordée:
>> '/var/log/boot.log'
>> > >   CasperMD5CheckResult: skip
>> > >   CompositorRunning: None
>> > >   CurrentDesktop: ubuntu:GNOME
>> > >   Date: Fri Jun 18 09:47:58 2021
>> > >   DistUpgraded: Fresh install
>> > >   DistributionChannelDescriptor:
>> > >    # This is the distribution channel descriptor for the OEM CDs
>> > >    # For more information see
>> > > http://wiki.ubuntu.com/DistributionChannelDescriptor
>> > >    canonical-oem-somerville-focal-amd64-20200502-85
>> > >   DistroCodename: focal
>> > >   DistroVariant: ubuntu
>> > >   EcryptfsInUse: Yes
>> > >   ExtraDebuggingInterest: Yes
>> > >   GraphicsCard:
>> > >    Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA
>> > > controller])
>> > >      Subsystem: Dell Device [1028:0991]
>> > >   InstallationDate: Installed on 2021-04-24 (54 days ago)
>> > >   InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary
>> > > 20200502-05:58
>> > >   MachineType: Dell Inc. XPS 13 9310
>> > >   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.10.0-1029-oem
>> > > root=UUID=28dc4511-d4dc-4dec-8abb-64e06b4e9d1e ro quiet splash
>> > vt.handoff=7
>> > >   SourcePackage: xorg
>> > >   Symptom: display
>> > >   UpgradeStatus: No upgrade log present (probably fresh install)
>> > >   dmi.bios.date: 03/25/2021
>> > >   dmi.bios.release: 2.1
>> > >   dmi.bios.vendor: Dell Inc.
>> > >   dmi.bios.version: 2.1.1
>> > >   dmi.board.name: 08607K
>> > >   dmi.board.vendor: Dell Inc.
>> > >   dmi.board.version: A00
>> > >   dmi.chassis.type: 10
>> > >   dmi.chassis.vendor: Dell Inc.
>> > >   dmi.modalias:
>> > >
>> >
>> dmi:bvnDellInc.:bvr2.1.1:bd03/25/2021:br2.1:svnDellInc.:pnXPS139310:pvr:rvnDellInc.:rn08607K:rvrA00:cvnDellInc.:ct10:cvr:
>> > >   dmi.product.family: XPS
>> > >   dmi.product.name: XPS 13 9310
>> > >   dmi.product.sku: 0991
>> > >   dmi.sys.vendor: Dell Inc.
>> > >   version.compiz: compiz N/A
>> > >   version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
>> > >   version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
>> > >   version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1
>> > >   version.xserver-xorg-core: xserver-xorg-core
>> > 2:1.20.9-2ubuntu1.2~20.04.2
>> > >   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>> > >   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
>> > >   version.xserver-xorg-video-intel: xserver-xorg-video-intel
>> > > 2:2.99.917+git20200226-1
>> > >   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
>> > 1:1.0.16-1
>> > >
>> > > To manage notifications about this bug go to:
>> > > https://bugs.launchpad.net/linux-firmware/+bug/1932548/+subscriptions
>> > >
>> > >
>> >
>> > --
>> > You received this bug notification because you are subscribed to the bug
>> > report.
>> > https://bugs.launchpad.net/bugs/1932548
>> >
>> > Title:
>> >   [Intel Wi-Fi 6 AX201] Video conferences constantly freeze when I am on
>> >   wireless [8086:a0f0]
>> >
>> > Status in Linux Firmware:
>> >   New
>> > Status in OEM Priority Project:
>> >   Confirmed
>> > Status in linux-oem-5.10 package in Ubuntu:
>> >   New
>> >
>> > Bug description:
>> >   Whenever I am using a wireless connection, the image freezes roughly
>> >   every two minutes. Sometimes, email cannot be retrieved / computer
>> >   complains the connection was momentarily lost.
>> >
>> >   - If I am on a wire, this problem does NOT occur.
>> >   - This problems occurs on wireless independent of the platform used
>> > (behavior seen in both Google Hangout and Zoom)
>> >   - This problem does NOT occur on Windows. I did a meeting where both
>> my
>> > Linux and Windows machines were connected to the same meeting and using
>> the
>> > same wifi router, and while the performance on Windows was flawless,
>> > unfortunately it was not so on the Ubuntu box. So I don't think my wifi
>> > router or network is to blame.
>> >   - As far as I can recall, the problem used not to be there 2 weeks
>> ago.
>> > So it may have been introduced by a recent update.
>> >   - As communicated before, I am on a certified machine from Dell,
>> > recently purchased with Ubuntu already on board from factory (I assume
>> the
>> > logs there were sent to you would contain the information).
>> >   - I tried to generate a log on the wireless, but the process did not
>> let
>> > me do this very easily. I am more than happy to send you additional
>> > information - but please let me know which package you want me to spy
>> upon
>> > exactly, as I am not sure what would be helpful in this matter.
>> >
>> >   ProblemType: Bug
>> >   DistroRelease: Ubuntu 20.04
>> >   Package: xorg 1:7.7+19ubuntu14
>> >   ProcVersionSignature: Ubuntu 5.10.0-1029.30-oem 5.10.35
>> >   Uname: Linux 5.10.0-1029-oem x86_64
>> >   ApportVersion: 2.20.11-0ubuntu27.18
>> >   Architecture: amd64
>> >   BootLog: Error: [Errno 13] Permission non accordée:
>> '/var/log/boot.log'
>> >   CasperMD5CheckResult: skip
>> >   CompositorRunning: None
>> >   CurrentDesktop: ubuntu:GNOME
>> >   Date: Fri Jun 18 09:47:58 2021
>> >   DistUpgraded: Fresh install
>> >   DistributionChannelDescriptor:
>> >    # This is the distribution channel descriptor for the OEM CDs
>> >    # For more information see
>> > http://wiki.ubuntu.com/DistributionChannelDescriptor
>> >    canonical-oem-somerville-focal-amd64-20200502-85
>> >   DistroCodename: focal
>> >   DistroVariant: ubuntu
>> >   EcryptfsInUse: Yes
>> >   ExtraDebuggingInterest: Yes
>> >   GraphicsCard:
>> >    Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA
>> > controller])
>> >      Subsystem: Dell Device [1028:0991]
>> >   InstallationDate: Installed on 2021-04-24 (54 days ago)
>> >   InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary
>> > 20200502-05:58
>> >   MachineType: Dell Inc. XPS 13 9310
>> >   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.10.0-1029-oem
>> > root=UUID=28dc4511-d4dc-4dec-8abb-64e06b4e9d1e ro quiet splash
>> vt.handoff=7
>> >   SourcePackage: xorg
>> >   Symptom: display
>> >   UpgradeStatus: No upgrade log present (probably fresh install)
>> >   dmi.bios.date: 03/25/2021
>> >   dmi.bios.release: 2.1
>> >   dmi.bios.vendor: Dell Inc.
>> >   dmi.bios.version: 2.1.1
>> >   dmi.board.name: 08607K
>> >   dmi.board.vendor: Dell Inc.
>> >   dmi.board.version: A00
>> >   dmi.chassis.type: 10
>> >   dmi.chassis.vendor: Dell Inc.
>> >   dmi.modalias:
>> >
>> dmi:bvnDellInc.:bvr2.1.1:bd03/25/2021:br2.1:svnDellInc.:pnXPS139310:pvr:rvnDellInc.:rn08607K:rvrA00:cvnDellInc.:ct10:cvr:
>> >   dmi.product.family: XPS
>> >   dmi.product.name: XPS 13 9310
>> >   dmi.product.sku: 0991
>> >   dmi.sys.vendor: Dell Inc.
>> >   version.compiz: compiz N/A
>> >   version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
>> >   version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
>> >   version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1
>> >   version.xserver-xorg-core: xserver-xorg-core
>> 2:1.20.9-2ubuntu1.2~20.04.2
>> >   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>> >   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
>> >   version.xserver-xorg-video-intel: xserver-xorg-video-intel
>> > 2:2.99.917+git20200226-1
>> >   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
>> 1:1.0.16-1
>> >
>> > To manage notifications about this bug go to:
>> > https://bugs.launchpad.net/linux-firmware/+bug/1932548/+subscriptions
>> >
>> >
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1932548
>>
>> Title:
>>   [Intel Wi-Fi 6 AX201] Video conferences constantly freeze when I am on
>>   wireless [8086:a0f0]
>>
>> Status in Linux Firmware:
>>   New
>> Status in OEM Priority Project:
>>   Confirmed
>> Status in linux-oem-5.10 package in Ubuntu:
>>   New
>>
>> Bug description:
>>   Whenever I am using a wireless connection, the image freezes roughly
>>   every two minutes. Sometimes, email cannot be retrieved / computer
>>   complains the connection was momentarily lost.
>>
>>   - If I am on a wire, this problem does NOT occur.
>>   - This problems occurs on wireless independent of the platform used
>> (behavior seen in both Google Hangout and Zoom)
>>   - This problem does NOT occur on Windows. I did a meeting where both my
>> Linux and Windows machines were connected to the same meeting and using the
>> same wifi router, and while the performance on Windows was flawless,
>> unfortunately it was not so on the Ubuntu box. So I don't think my wifi
>> router or network is to blame.
>>   - As far as I can recall, the problem used not to be there 2 weeks ago.
>> So it may have been introduced by a recent update.
>>   - As communicated before, I am on a certified machine from Dell,
>> recently purchased with Ubuntu already on board from factory (I assume the
>> logs there were sent to you would contain the information).
>>   - I tried to generate a log on the wireless, but the process did not
>> let me do this very easily. I am more than happy to send you additional
>> information - but please let me know which package you want me to spy upon
>> exactly, as I am not sure what would be helpful in this matter.
>>
>>   ProblemType: Bug
>>   DistroRelease: Ubuntu 20.04
>>   Package: xorg 1:7.7+19ubuntu14
>>   ProcVersionSignature: Ubuntu 5.10.0-1029.30-oem 5.10.35
>>   Uname: Linux 5.10.0-1029-oem x86_64
>>   ApportVersion: 2.20.11-0ubuntu27.18
>>   Architecture: amd64
>>   BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
>>   CasperMD5CheckResult: skip
>>   CompositorRunning: None
>>   CurrentDesktop: ubuntu:GNOME
>>   Date: Fri Jun 18 09:47:58 2021
>>   DistUpgraded: Fresh install
>>   DistributionChannelDescriptor:
>>    # This is the distribution channel descriptor for the OEM CDs
>>    # For more information see
>> http://wiki.ubuntu.com/DistributionChannelDescriptor
>>    canonical-oem-somerville-focal-amd64-20200502-85
>>   DistroCodename: focal
>>   DistroVariant: ubuntu
>>   EcryptfsInUse: Yes
>>   ExtraDebuggingInterest: Yes
>>   GraphicsCard:
>>    Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA
>> controller])
>>      Subsystem: Dell Device [1028:0991]
>>   InstallationDate: Installed on 2021-04-24 (54 days ago)
>>   InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary
>> 20200502-05:58
>>   MachineType: Dell Inc. XPS 13 9310
>>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.10.0-1029-oem
>> root=UUID=28dc4511-d4dc-4dec-8abb-64e06b4e9d1e ro quiet splash vt.handoff=7
>>   SourcePackage: xorg
>>   Symptom: display
>>   UpgradeStatus: No upgrade log present (probably fresh install)
>>   dmi.bios.date: 03/25/2021
>>   dmi.bios.release: 2.1
>>   dmi.bios.vendor: Dell Inc.
>>   dmi.bios.version: 2.1.1
>>   dmi.board.name: 08607K
>>   dmi.board.vendor: Dell Inc.
>>   dmi.board.version: A00
>>   dmi.chassis.type: 10
>>   dmi.chassis.vendor: Dell Inc.
>>   dmi.modalias:
>> dmi:bvnDellInc.:bvr2.1.1:bd03/25/2021:br2.1:svnDellInc.:pnXPS139310:pvr:rvnDellInc.:rn08607K:rvrA00:cvnDellInc.:ct10:cvr:
>>   dmi.product.family: XPS
>>   dmi.product.name: XPS 13 9310
>>   dmi.product.sku: 0991
>>   dmi.sys.vendor: Dell Inc.
>>   version.compiz: compiz N/A
>>   version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
>>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
>>   version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1
>>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.2
>>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
>>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
>> 2:2.99.917+git20200226-1
>>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
>> 1:1.0.16-1
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/linux-firmware/+bug/1932548/+subscriptions
>>
>>