OK Alex, made it to step 4.

For step 5, I need to try a Web meeting. I should have a way to attempt
this tomorrow and let you know if it worked or not.

Best Regards,

Steve

On Fri, Jul 16, 2021 at 7:15 AM Alex Tu <email address hidden> wrote:

> Hi Steve,
> Looks launchpad does not forward the updated comment through mail.
> I updated step 3 because of OEM kernel 5.13 is only in focal-proposed now:
>
> 3. # to install OEM 5.13
> # Please manually click on Pre-released updates(focal-proposed) in
> `Software & Updates` UI first.
> $ sudo apt-get install linux-image-oem-20.04c
>
> On Fri, Jul 16, 2021 at 10:00 AM Steve Barriault <
> <email address hidden>>
> wrote:
>
> > Hi Alex:
> >
> > I did steps 1 and 2 already.
> >
> > Step 3, I get the following error: could not find
> >
> > (Actual message is in French)
> >
> > Could you check if this has been uploaded to the database?
> >
> > Best Regards,
> >
> > Steve
> >
> > On Wed, Jul 14, 2021 at 10:01 AM Alex Tu <email address hidden>
> > wrote:
> >
> > > sorry for confusing, let me break down the steps:
> > > 1. # Add PPA from
> > >
> >
> https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1933415/comments/2
> > > $ sudo add-apt-repository ppa:vicamo/linux-firmware-staging
> > >
> > > 2. # to get linux-firmware from Vicamo's PPA
> > > $ sudo apt-get install linux-firmware
> > >
> > > 3. # to install OEM 5.13
> > > $ sudo apt-get install linux-image-oem-20.04c
> > >
> > > 4. # reboot, and make sure you are running under oem kernel 5.13
> > > $ uanme -r
> > > 5.13.0-1007-oem
> > >
> > > 5. # check if the target firmware `-63` loaded
> > > $ dmesg  | grep iwlwifi
> > > iwlwifi 0000:00:14.3: loaded firmware version 63.c04f3485.0
> > > QuZ-a0-hr-b0-63.ucode op_mode iwlmvm
> > >
> > > 6. # check if the wifi issue can still be reproduced.
> > > - if it is there, please also attach the dmesg here.
> > >
> > > --
> > > You received this bug notification because you are subscribed to the
> bug
> > > report.
> > > https://bugs.launchpad.net/bugs/1932548
> > >
> > > Title:
> > >   [Intel Wi-Fi 6 AX201] Video conferences constantly freeze when I am
> on
> > >   wireless [8086:a0f0]
> > >
> > > Status in Linux Firmware:
> > >   New
> > > Status in OEM Priority Project:
> > >   Confirmed
> > > Status in linux-oem-5.10 package in Ubuntu:
> > >   New
> > >
> > > Bug description:
> > >   Whenever I am using a wireless connection, the image freezes roughly
> > >   every two minutes. Sometimes, email cannot be retrieved / computer
> > >   complains the connection was momentarily lost.
> > >
> > >   - If I am on a wire, this problem does NOT occur.
> > >   - This problems occurs on wireless independent of the platform used
> > > (behavior seen in both Google Hangout and Zoom)
> > >   - This problem does NOT occur on Windows. I did a meeting where both
> my
> > > Linux and Windows machines were connected to the same meeting and using
> > the
> > > same wifi router, and while the performance on Windows was flawless,
> > > unfortunately it was not so on the Ubuntu box. So I don't think my wifi
> > > router or network is to blame.
> > >   - As far as I can recall, the problem used not to be there 2 weeks
> ago.
> > > So it may have been introduced by a recent update.
> > >   - As communicated before, I am on a certified machine from Dell,
> > > recently purchased with Ubuntu already on board from factory (I assume
> > the
> > > logs there were sent to you would contain the information).
> > >   - I tried to generate a log on the wireless, but the process did not
> > let
> > > me do this very easily. I am more than happy to send you additional
> > > information - but please let me know which package you want me to spy
> > upon
> > > exactly, as I am not sure what would be helpful in this matter.
> > >
> > >   ProblemType: Bug
> > >   DistroRelease: Ubuntu 20.04
> > >   Package: xorg 1:7.7+19ubuntu14
> > >   ProcVersionSignature: Ubuntu 5.10.0-1029.30-oem 5.10.35
> > >   Uname: Linux 5.10.0-1029-oem x86_64
> > >   ApportVersion: 2.20.11-0ubuntu27.18
> > >   Architecture: amd64
> > >   BootLog: Error: [Errno 13] Permission non accordée:
> '/var/log/boot.log'
> > >   CasperMD5CheckResult: skip
> > >   CompositorRunning: None
> > >   CurrentDesktop: ubuntu:GNOME
> > >   Date: Fri Jun 18 09:47:58 2021
> > >   DistUpgraded: Fresh install
> > >   DistributionChannelDescriptor:
> > >    # This is the distribution channel descriptor for the OEM CDs
> > >    # For more information see
> > > http://wiki.ubuntu.com/DistributionChannelDescriptor
> > >    canonical-oem-somerville-focal-amd64-20200502-85
> > >   DistroCodename: focal
> > >   DistroVariant: ubuntu
> > >   EcryptfsInUse: Yes
> > >   ExtraDebuggingInterest: Yes
> > >   GraphicsCard:
> > >    Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA
> > > controller])
> > >      Subsystem: Dell Device [1028:0991]
> > >   InstallationDate: Installed on 2021-04-24 (54 days ago)
> > >   InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary
> > > 20200502-05:58
> > >   MachineType: Dell Inc. XPS 13 9310
> > >   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.10.0-1029-oem
> > > root=UUID=28dc4511-d4dc-4dec-8abb-64e06b4e9d1e ro quiet splash
> > vt.handoff=7
> > >   SourcePackage: xorg
> > >   Symptom: display
> > >   UpgradeStatus: No upgrade log present (probably fresh install)
> > >   dmi.bios.date: 03/25/2021
> > >   dmi.bios.release: 2.1
> > >   dmi.bios.vendor: Dell Inc.
> > >   dmi.bios.version: 2.1.1
> > >   dmi.board.name: 08607K
> > >   dmi.board.vendor: Dell Inc.
> > >   dmi.board.version: A00
> > >   dmi.chassis.type: 10
> > >   dmi.chassis.vendor: Dell Inc.
> > >   dmi.modalias:
> > >
> >
> dmi:bvnDellInc.:bvr2.1.1:bd03/25/2021:br2.1:svnDellInc.:pnXPS139310:pvr:rvnDellInc.:rn08607K:rvrA00:cvnDellInc.:ct10:cvr:
> > >   dmi.product.family: XPS
> > >   dmi.product.name: XPS 13 9310
> > >   dmi.product.sku: 0991
> > >   dmi.sys.vendor: Dell Inc.
> > >   version.compiz: compiz N/A
> > >   version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
> > >   version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
> > >   version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1
> > >   version.xserver-xorg-core: xserver-xorg-core
> > 2:1.20.9-2ubuntu1.2~20.04.2
> > >   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
> > >   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
> > >   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> > > 2:2.99.917+git20200226-1
> > >   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> > 1:1.0.16-1
> > >
> > > To manage notifications about this bug go to:
> > > https://bugs.launchpad.net/linux-firmware/+bug/1932548/+subscriptions
> > >
> > >
> >
> > --
> > You received this bug notification because you are subscribed to the bug
> > report.
> > https://bugs.launchpad.net/bugs/1932548
> >
> > Title:
> >   [Intel Wi-Fi 6 AX201] Video conferences constantly freeze when I am on
> >   wireless [8086:a0f0]
> >
> > Status in Linux Firmware:
> >   New
> > Status in OEM Priority Project:
> >   Confirmed
> > Status in linux-oem-5.10 package in Ubuntu:
> >   New
> >
> > Bug description:
> >   Whenever I am using a wireless connection, the image freezes roughly
> >   every two minutes. Sometimes, email cannot be retrieved / computer
> >   complains the connection was momentarily lost.
> >
> >   - If I am on a wire, this problem does NOT occur.
> >   - This problems occurs on wireless independent of the platform used
> > (behavior seen in both Google Hangout and Zoom)
> >   - This problem does NOT occur on Windows. I did a meeting where both my
> > Linux and Windows machines were connected to the same meeting and using
> the
> > same wifi router, and while the performance on Windows was flawless,
> > unfortunately it was not so on the Ubuntu box. So I don't think my wifi
> > router or network is to blame.
> >   - As far as I can recall, the problem used not to be there 2 weeks ago.
> > So it may have been introduced by a recent update.
> >   - As communicated before, I am on a certified machine from Dell,
> > recently purchased with Ubuntu already on board from factory (I assume
> the
> > logs there were sent to you would contain the information).
> >   - I tried to generate a log on the wireless, but the process did not
> let
> > me do this very easily. I am more than happy to send you additional
> > information - but please let me know which package you want me to spy
> upon
> > exactly, as I am not sure what would be helpful in this matter.
> >
> >   ProblemType: Bug
> >   DistroRelease: Ubuntu 20.04
> >   Package: xorg 1:7.7+19ubuntu14
> >   ProcVersionSignature: Ubuntu 5.10.0-1029.30-oem 5.10.35
> >   Uname: Linux 5.10.0-1029-oem x86_64
> >   ApportVersion: 2.20.11-0ubuntu27.18
> >   Architecture: amd64
> >   BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
> >   CasperMD5CheckResult: skip
> >   CompositorRunning: None
> >   CurrentDesktop: ubuntu:GNOME
> >   Date: Fri Jun 18 09:47:58 2021
> >   DistUpgraded: Fresh install
> >   DistributionChannelDescriptor:
> >    # This is the distribution channel descriptor for the OEM CDs
> >    # For more information see
> > http://wiki.ubuntu.com/DistributionChannelDescriptor
> >    canonical-oem-somerville-focal-amd64-20200502-85
> >   DistroCodename: focal
> >   DistroVariant: ubuntu
> >   EcryptfsInUse: Yes
> >   ExtraDebuggingInterest: Yes
> >   GraphicsCard:
> >    Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA
> > controller])
> >      Subsystem: Dell Device [1028:0991]
> >   InstallationDate: Installed on 2021-04-24 (54 days ago)
> >   InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary
> > 20200502-05:58
> >   MachineType: Dell Inc. XPS 13 9310
> >   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.10.0-1029-oem
> > root=UUID=28dc4511-d4dc-4dec-8abb-64e06b4e9d1e ro quiet splash
> vt.handoff=7
> >   SourcePackage: xorg
> >   Symptom: display
> >   UpgradeStatus: No upgrade log present (probably fresh install)
> >   dmi.bios.date: 03/25/2021
> >   dmi.bios.release: 2.1
> >   dmi.bios.vendor: Dell Inc.
> >   dmi.bios.version: 2.1.1
> >   dmi.board.name: 08607K
> >   dmi.board.vendor: Dell Inc.
> >   dmi.board.version: A00
> >   dmi.chassis.type: 10
> >   dmi.chassis.vendor: Dell Inc.
> >   dmi.modalias:
> >
> dmi:bvnDellInc.:bvr2.1.1:bd03/25/2021:br2.1:svnDellInc.:pnXPS139310:pvr:rvnDellInc.:rn08607K:rvrA00:cvnDellInc.:ct10:cvr:
> >   dmi.product.family: XPS
> >   dmi.product.name: XPS 13 9310
> >   dmi.product.sku: 0991
> >   dmi.sys.vendor: Dell Inc.
> >   version.compiz: compiz N/A
> >   version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
> >   version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
> >   version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1
> >   version.xserver-xorg-core: xserver-xorg-core
> 2:1.20.9-2ubuntu1.2~20.04.2
> >   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
> >   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
> >   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> > 2:2.99.917+git20200226-1
> >   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.16-1
> >
> > To manage notifications about this bug go to:
> > https://bugs.launchpad.net/linux-firmware/+bug/1932548/+subscriptions
> >
> >
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1932548
>
> Title:
>   [Intel Wi-Fi 6 AX201] Video conferences constantly freeze when I am on
>   wireless [8086:a0f0]
>
> Status in Linux Firmware:
>   New
> Status in OEM Priority Project:
>   Confirmed
> Status in linux-oem-5.10 package in Ubuntu:
>   New
>
> Bug description:
>   Whenever I am using a wireless connection, the image freezes roughly
>   every two minutes. Sometimes, email cannot be retrieved / computer
>   complains the connection was momentarily lost.
>
>   - If I am on a wire, this problem does NOT occur.
>   - This problems occurs on wireless independent of the platform used
> (behavior seen in both Google Hangout and Zoom)
>   - This problem does NOT occur on Windows. I did a meeting where both my
> Linux and Windows machines were connected to the same meeting and using the
> same wifi router, and while the performance on Windows was flawless,
> unfortunately it was not so on the Ubuntu box. So I don't think my wifi
> router or network is to blame.
>   - As far as I can recall, the problem used not to be there 2 weeks ago.
> So it may have been introduced by a recent update.
>   - As communicated before, I am on a certified machine from Dell,
> recently purchased with Ubuntu already on board from factory (I assume the
> logs there were sent to you would contain the information).
>   - I tried to generate a log on the wireless, but the process did not let
> me do this very easily. I am more than happy to send you additional
> information - but please let me know which package you want me to spy upon
> exactly, as I am not sure what would be helpful in this matter.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: xorg 1:7.7+19ubuntu14
>   ProcVersionSignature: Ubuntu 5.10.0-1029.30-oem 5.10.35
>   Uname: Linux 5.10.0-1029-oem x86_64
>   ApportVersion: 2.20.11-0ubuntu27.18
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
>   CasperMD5CheckResult: skip
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Fri Jun 18 09:47:58 2021
>   DistUpgraded: Fresh install
>   DistributionChannelDescriptor:
>    # This is the distribution channel descriptor for the OEM CDs
>    # For more information see
> http://wiki.ubuntu.com/DistributionChannelDescriptor
>    canonical-oem-somerville-focal-amd64-20200502-85
>   DistroCodename: focal
>   DistroVariant: ubuntu
>   EcryptfsInUse: Yes
>   ExtraDebuggingInterest: Yes
>   GraphicsCard:
>    Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA
> controller])
>      Subsystem: Dell Device [1028:0991]
>   InstallationDate: Installed on 2021-04-24 (54 days ago)
>   InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary
> 20200502-05:58
>   MachineType: Dell Inc. XPS 13 9310
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.10.0-1029-oem
> root=UUID=28dc4511-d4dc-4dec-8abb-64e06b4e9d1e ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   Symptom: display
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 03/25/2021
>   dmi.bios.release: 2.1
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: 2.1.1
>   dmi.board.name: 08607K
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvr2.1.1:bd03/25/2021:br2.1:svnDellInc.:pnXPS139310:pvr:rvnDellInc.:rn08607K:rvrA00:cvnDellInc.:ct10:cvr:
>   dmi.product.family: XPS
>   dmi.product.name: XPS 13 9310
>   dmi.product.sku: 0991
>   dmi.sys.vendor: Dell Inc.
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
>   version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.2
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20200226-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/linux-firmware/+bug/1932548/+subscriptions
>
>