linux-crashdump no output after crash, error in vmcore.log

Bug #599601 reported by Rhomboid
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Having random crashes and reboots on previously stable machines. To troubleshoot, tried installing linux-crashdump but no dumps are appearing. Occasionally, there is an error message in /var/crash/vmcore.log, but not consistently:

"open_dump_memory: Can't open the dump memory(/proc/vmcore). No such file or directory

makedumpfile Failed."

Running apport directly is not possible, machines are not directly connected to Internet. Will attach output.

Revision history for this message
Rhomboid (rhomboid) wrote :
Revision history for this message
Rhomboid (rhomboid) wrote :
Brad Figg (brad-figg)
affects: linux-meta (Ubuntu) → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in dianosing the problem. From a terminal window please run:

apport-collect 599601

and then change the status of the bug back to 'New'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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