mic not working on dell vostro 1310 1400 with hda intel (gutsy and hardy)

[malagutista]

Binary package hint: linux-backports-modules-hardy-generic

I've got a Dell Vostro 1400 with a hda intel sound card. I've had a cupple of problems with the sound, but they got (more or less) sorted out. But the mic has never been working, neither the built-in nor an external one.

I had gutsy installed and now I changed it to the alpha-release of hardy, but nothing has changed regarding the function of the mic. On my machine I had running 2.6.22-14, 2.6.24-3, 2.6.24-4 and 2.6.24-5, but it seemed to make no difference.

I could not find any report how to fix it neither in the ubuntu forums nor in the Dell forums, so I'm trying it here.

[malagutista (malagutista)]

Bug #188972 should be related ti this one, although it's not the same.

[stereoit (smol-robert)]

Hello I have very same configuration of HW and problems. With Gutsy I was able to make the external microphone work by adding

options snd-hda-intel probe_mask=1 model=5stack (have to try this trick for Hardy yet, can someone tell me what is actually means and where should I digg more info about that?)

to /etc/modprobe.d/alsa-base. Now I upgraded to Hardy Alpha and none of the microphones work (there is also integrated one next to the webcam which I would love to have working). I believe there is a lot of users with this bug, so please try to guide me to solve this.

I am going to attach my logs as I found at https://wiki.ubuntu.com/DebuggingSoundProblems

It would be nice if some dev/ advanced user can tell me what is actually wrong. I have several microphones in my gnome Volume control applet (Capture, Capture1, Capture2, Digital) none of them works and I have no idea what it means.

I will try to be as responsive on this bug as I can.

[stereoit (smol-robert)]

Some other shorter outputs as described in the Debbugging Sound Problem:

rsmol@rsmol-laptop:~/bugs/microphone$ cat uname-a.log
Linux rsmol-laptop 2.6.24-12-generic #1 SMP Mon Mar 10 15:32:00 UTC 2008 i686 GNU/Linux

rsmol@rsmol-laptop:~/bugs/microphone$ cat /proc/asound/cards
 0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xfe9fc000 irq 20

rsmol@rsmol-laptop:~/bugs/microphone$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 1: STAC92xx Digital [STAC92xx Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

[stereoit (smol-robert)]

Lastly, attached output of lspci -vvnn

those are my alsa libraries:
rsmol@rsmol-laptop:~/bugs/microphone$ dpkg -l alsa*
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Installed/Config-f/Unpacked/Failed-cfg/Half-inst/t-aWait/T-pend
|/ Err?=(none)/Hold/Reinst-required/X=both-problems (Status,Err: uppercase=bad)
||/ Name Version Description
+++-======================-======================-============================================================
un alsa <none> (no description available)
ii alsa-base 1.0.16-0ubuntu4 ALSA driver configuration files
rc alsa-modules-2.6.22-14 1.0.14-1ubuntu2+2.6.22 ALSA modules for kernel 2.6.22-14-generic
ii alsa-oss 1.0.15-1 ALSA wrapper for OSS applications
ii alsa-source 1.0.16-0ubuntu4 ALSA driver sources
ii alsa-utils 1.0.15-3ubuntu2 ALSA utilities

If anything else is needed, let me know.

[stereoit (smol-robert)]

Dear ubuntu team, I've managed to fix my issue.
Because I hope this can be useful to others here are the instructions to make it work.

snd-hda-intel takes some parameters, one of the parameter is the model of the card used. To read more about models, check /usr/share/doc/alsa-base/driver/ALSA-Configuration.txt.gz file and search snd-hda-intel. To see what model is used one can issue:
'aplay - L' or better 'cat /proc/asound/oss/sndstat'

in my case it is

SigmaTel STAC9228

So I checked back the ALSA-Configuration file and see there is dell-3stack driver that looks familiar to what I have. Then I added
'options snd-hda-intel model=dell-3stack'
to /etc/modprobe.conf/alsa-base and rebooted (actually I guess just reload of drivers should be fine).
Sound was ok, but still no microphone worked in Sound Recorder (I tried Capture1, Capture2, Capture3, Digital) but when I opened gnome-volume-control, Selected Options (just make sure you have all ticked in Edit->Preferences) tab and changed Digital Input Source to Digital Mic 1 recording is fine using the integrated microphone in the laptop.

My external mic does not work, but I do not care as the one integrated is doing fine and I guess I can make it work by plaing with some source of Capture combination. Anyway it would be nice if someone eplained what is difference between :

Input source (gnome-volume-control): Mic, Front Mic, Line
Digital Input source (volume control): Digital Mic1 , Digital Mic2 and Analog
Record input from (sound recorder): Capture(1,2), Digital, Mux

Issue is solved for me now.

[mabovo (mabovo)]

Sound is not working on my MacBook2,1 with snd-hda-intel (ICH7 Family)

mabovo@macbook:~$ cat /proc/asound/oss/sndstat
Sound Driver:3.8.1a-980706 (ALSA v1.0.16 emulation code)
Kernel: Linux macbook.mabovo 2.6.24-14-generic #1 SMP Thu Apr 3 04:16:51 UTC 2008 x86_64
Config options: 0

Installed drivers:
Type 10: ALSA emulation

Card config:
HDA Intel at 0x50440000 irq 22

Audio devices:
0: STAC92xx Analog (DUPLEX)

Synth devices: NOT ENABLED IN CONFIG

Midi devices: NOT ENABLED IN CONFIG

Timers:
7: system timer

Mixers:
0: SigmaTel STAC9221 A1
mabovo@macbook:~$

[Gletscher (gletscherspalte)]

I have similar issues, sound is muted bz default because the front switch is off, mic doesn|t work at all on intel hda

Kernel: Linux geni-laptop 2.6.24-15-generic #1 SMP Tue Apr 8 00:33:51 UTC 2008 i686
Config options: 0

Installed drivers:
Type 10: ALSA emulation

Card config:
HDA Intel at 0xfebf8000 irq 23

Audio devices:
0: ALC861VD Analog (DUPLEX)

Synth devices: NOT ENABLED IN CONFIG

Midi devices: NOT ENABLED IN CONFIG

Timers:
7: system timer

Mixers:
0: Realtek ALC660-VD

[Zoktor (zoktor)]

I've the same problem with internal mic in my vostro 1400

[KennyA (digimars)]

I have a Dell Vostro 1500 and I am unable to read anything off of the line in (mic) jack on this laptop. I am currently running Kubuntu KDE4 Hardy and I also have the Intel HD audio chipset. Audio playback is fine, just can't record anything.

[Leslie (leslie+launchpad)]

Hi, I have an HP Pavilion dv6747. It has an Intel HDA Chipset and I have had the same problem but followed stereoit's instructions and got it working.

What I did was dble click on the volume control which opened the task bar. Only the play back tab was avalible.
Went to edit>preferences and ticked everything
Then went back and looked at the recording tab and changed both "Capture" and "Digital" to about 75%.
I also edited the "Front Mic Boost" to about 50%
Also went to the options tab and changed it to "Front Mic" (oringally was "Mic").

This got the inbuilt mic working. I have no external mic to test with.

Also the recordings in audacity all need normalising, it might have something to do with the front mic boost but i really have no idea.

Some Data:

Sound Driver:3.8.1a-980706 (ALSA v1.0.16 emulation code)
Kernel: Linux fridge 2.6.24-16-generic #1 SMP Thu Apr 10 12:47:45 UTC 2008 x86_64
Config options: 0

Installed drivers:
Type 10: ALSA emulation

Card config:
HDA Intel at 0xf8400000 irq 22

Audio devices:
0: ALC268 Analog (DUPLEX)

Synth devices: NOT ENABLED IN CONFIG

Midi devices: NOT ENABLED IN CONFIG

Timers:
7: system timer

Mixers:
0: Realtek ALC268

[Pete Graner (pgraner)]

I have a Dell D620 and I got the internal mic working. Steps and lspci follow:

00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 01)
 Subsystem: Dell Unknown device 01c2
 Flags: bus master, fast devsel, latency 0, IRQ 20
 Memory at efffc000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: [50] Power Management version 2
 Capabilities: [60] Message Signalled Interrupts: Mask- 64bit+ Queue=0/0 Enable-
 Capabilities: [70] Express Unknown type IRQ 0

1) Added /etc/modprobe.d/alsa-base
   options snd-hda-intel model=dell-3stack

2) Reboot (I couldn't get the snd module to reload for anything)
3) Run alsamixer and:
   * Tab to [Capture]
   * Set the 1st Capture gain to %50, 2nd Capture to 0% & Digital to %50
   * Set input source to Mic

Now my mic jack on the side of the computer doesn't work. But this set up works for me for time being.
   *

[whochismo (whochismo)]

I have a Dell Vostro 1510, using ubuntu 8.04, and the internal micro still doesn't work. It uses the Realtek audio device under the Intel HDA Chipset. None of the solutions reported in this threat worked for me.

[Jorge Avarias (javarias)]

I have the same problem with the kernel 2.6.24 and a Dell Vostro 1510. Internal Mic doesn't work. I have downloaded the official kernel source 2.6.26. I have configured and I have compiled the kernel. I attach my .config file. Then the internal mic works great!. The only detail is that in alsa mixer you must select as recording device the digital input.

Selecting digital input as recording device is not a bug, according realtek 268 HDA controller schematics the digital input is the internal mic in Dell Vostro 1510.

I tested the kernel that come with intrepid (Ubuntu 8.10) but it doesn't work.

[Skiold (skiold-nino)]

Have a look to this thread in ubuntu forums: http://ubuntuforums.org/showthread.php?t=804780
There is a lot of people with this trouble including me.
I don't know how to compile the official kernel source 2.6.26 and I'm not sure whether this is the right solution.
Is it possible to send this trouble to somebody who changes the status of this bug and qualify the bug as critical and assign it to an expert?

[Dawid Wróbel (dawidw)]

I have a Dell Vostro 1310 here with ALC268 and was suffering from the same problem. Installing the 2.6.27 kernel from here: http://kernel.ubuntu.com/pub/next/2.6.27-rc3/hardy/ has fixed the problem.
However, the recording volume still has to be set up to record without overloaded sound - on Recording tab mute off the Capture 1, set Capture to 50% and Digital to ~70%. You can experiment with this a bit to make the recording as loud as possible. Most importantly, on Options tab set the first Input Source to Mic, not Front Mic.

Please be aware that installing the 2.6.27 under Hardy may cause some other problems, so be patient and rather wait for Interpix that features this kernel version.

[sibidiba (sibidiba)]

Lot of people experience problems with various codecs using snd-hda-intel.

I have set up this page to summarize the problems:
https://wiki.ubuntu.com/SndHdaIntelSoundProblems

I clear the duplicate status as these might be different bugs requiring a different patch.

Bugs are only related if they are for the same module and codec/chipset:

cat /proc/asound/card*/codec\#*|grep -i codec

[meth (mth-mthweb)]

My information about alsa is in http://www.alsa-project.org/db/?f=6f674d883cbe432731c8a5d7fe10f034fe85cb66

I hope this can help

[Leann Ogasawara (leannogasawara)]

Hi Everyone,

The Intrepid Ibex 8.10 release came out last month. It would be great if you could test and confirm if this is still an issue? You should be able to test using a LiveCD. Please let us know your results. For now, I'm going to move this bug forward to target the actively developed linux kernel package. During the Intrepid development cycle the linux-ubuntu-modules package was merged with the linux kernel package. Thanks.

[whochismo (whochismo)]

Hello

I have a Vostro 1510 with the same soundcard, and yes, installing Ubuntu 8.10 solved the issue, as I explained in this post: http://ubuntuforums.org/showthread.php?p=6142456#post6142456

I suppose that the issue should be solved also in vostro 1310 and 1400....

[egallo (enrico-gallo)]

I am using ubuntu 8.10, kernel 2.6.27-9-generic on DELL vostro 1310

internal mic doesn't work (I have not an external one to test)

I edit /etc/modprobe.d/alsa-base

adding line

options snd-hda-intel model=dell

my volume control window settings:
device "HDA Intel (Alsa mixer)"
edit> preferences and I select master, speakers, internal mic boost

"recording" tab, mic are disable by default: I enable them
the volume is up; I can hear noise from speaker setting hight mic boost and volume up
"options" tab "front mic" is selected
I close volume control window settings

mic doesn't work

I open it again: mic are disable again !

any suggestion?

thanks in advance

lspci -vv

00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
        Subsystem: Dell Device 026f
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0, Cache Line Size: 64 bytes
        Interrupt: pin A routed to IRQ 22
        Region 0: Memory at f8500000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: <access denied>
        Kernel driver in use: HDA Intel
        Kernel modules: snd-hda-intel

[Leann Ogasawara (leannogasawara)]

For those of you still experiencing issues, if you could please test the latest pre-release of Jaunty 9.04 (currently Alpha3) that would be great - http://cdimage.ubuntu.com/releases/jaunty/ . You should be able to test via a LiveCD. Please let us know your results. If the issue remains, while still running Jaunty, please download and run http://alsa-project.org/alsa-info.sh with the --no-upload option:

./alsa-info.sh --no-upload

Then attach the resulting alsa-info.txt file to this bug report. Thanks.

[u-foka (ufooka)]

Hy!

I have tested it today, I can get some soft sound from my internal mic, if I set "Front Mic" to maximum at alsamixer's recording page, with the default selected "Mic" input, but if i increse the "capture" level it's gets really distorsed, and if I set the input to "Front Mic" it isn't record anything...

I will test it with an external microphone at evening!

Thanks for helping us!

[u-foka (ufooka)]

Sorry I missed, I have a Dell Vostro 1310....

[meth (mth-mthweb)]

 I have solved with Debian Testing (Lenny), i will test Ubuntu 9.04 using
LiveCD to help.

2009/2/2 u-foka <email address hidden>

> Sorry I missed, I have a Dell Vostro 1310....
>
> --
> mic not working on dell vostro 1310 1400 with hda intel (gutsy and hardy)
> https://bugs.launchpad.net/bugs/188972
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
www.mthweb.org
http://blog.mthweb.org
http://last.fm/user/methhhp

[jbarbalcae0 (jbarbalace0)]

Thanks stereoit. your fix worked great! fixed my problem.

[Andrew Ross (grof-rogers)]

I have a Dell Vostro 1520 running a patch current Jaunty (9.04) and I have the same/very similar symptoms as reported in this bug.

In my case, the laptop speakers work great. The earphone jack works great. The microphone jack does not work - I get an enormous amount of noise making whatever is recorded barely audible.

Should I open a new ticket, or add data to this one? Very happy to add the data from alsa-info.sh if that helps. Thank you kindly.

[Andrew Ross (grof-rogers)]

I observed something interesting. When I hooked up my wireless mic and cranked down the signal to -30db, the sound was not bad - no noise and quite clear.

It would clip the audio if I spoke loudly. If I adjusted the mic level down in the gnome desktop mixer app, it would get quieter but still clip at the same speaking volume.

Thus, there seems to be something limiting the input dramatically. I'm wondering - perhaps the jack is set to be a line in rather than a microphone? I don't see any option to adjust this but I will experiment and keep researching to see. If anyone has any helpful information, I'd welcome it. Thank you.

For reference, this is my card (on my Dell Vostro 1520):
lspci | grep Audio
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)

[Andrew Hawkins (akai-kenshi)]

This is still a problem in Karmic. I get very a very weak signal from the internal mic on my Dell 1420 with a SigmaTel STAC9228 sound card and no signal at all from a line-in microphone. Changing the setting in sound preferences or alsamixer does nothing at all.

[Andrew Ross (grof-rogers)]

We figured this out and got it working on a Dell Vostro 1520 by pulling the
latest alsa code from svn.

We got it going for a Dell Inspiron 15 with a slightly different technique.

When we get a sec, we'll update the ticket with more information.

2009/10/8 Andrew Hawkins <email address hidden>

> This is still a problem in Karmic. I get very a very weak signal from
> the internal mic on my Dell 1420 with a SigmaTel STAC9228 sound card and
> no signal at all from a line-in microphone. Changing the setting in
> sound preferences or alsamixer does nothing at all.
>
> --
> mic not working on dell vostro 1310 1400 with hda intel (gutsy and hardy)
> https://bugs.launchpad.net/bugs/188972
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: linux-backports-modules-hardy-generic
>
> I've got a Dell Vostro 1400 with a hda intel sound card. I've had a cupple
> of problems with the sound, but they got (more or less) sorted out. But the
> mic has never been working, neither the built-in nor an external one.
>
> I had gutsy installed and now I changed it to the alpha-release of hardy,
> but nothing has changed regarding the function of the mic. On my machine I
> had running 2.6.22-14, 2.6.24-3, 2.6.24-4 and 2.6.24-5, but it seemed to
> make no difference.
>
> I could not find any report how to fix it neither in the ubuntu forums nor
> in the Dell forums, so I'm trying it here.
>

--
Andrew

[zxiiro (zxiiro)]

With the Dell Vostro 1520 I was able to fix this by grabbing the latest alsa-drivers git snapshot from the following url

http://www.alsa-project.org/main/index.php/Download

Just scroll down and grab a recent snapshot. Then I installed them with

./configure
make
sudo make install

and the microphone started working with good signal.

[Andrew Hawkins (akai-kenshi)]

That fixed it! The microphone's working beautifully now.

[Andrew Ross (grof-rogers)]

Excellent.

On Oct 9, 2009 11:02 AM, "Andrew Hawkins" <email address hidden> wrote:

That fixed it! The microphone's working beautifully now.

-- mic not working on dell vostro 1310 1400 with hda intel (gutsy and hardy)
https://bugs.launchpa...

[icesmurf (icesmurf)]

whats the likelyhood of getting whatever changed to fix this into karmic for release?

[Leann Ogasawara (leannogasawara)]

I believe there have been talks of doing a sound backport for karmic via linux-backports-modules. Moving this to Triaged for now.

https://lists.ubuntu.com/archives/kernel-team/2009-October/007555.html

[Leann Ogasawara (leannogasawara)]

Looks like it's available now:

https://lists.ubuntu.com/archives/kernel-team/2009-October/007611.html

Please try installing the linux-backports-modules-alsa-karmic-generic and see if this helps.

[perlhead (fheinz)]

This issue is still very much alive on karmic, I'm afraid.

My Vostro 1400 still can't get any input from the mic, neither external or internal.

[Brendan_P (brendan-p)]

I have "linux-backports-modules-alsa-karmic-generic" installed but still am unable to get input via the mic jack on my Dell Studio XPS 16

I there anything else I can safely test/try?

This is production machine, so needs to be stable.

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

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