SSD after standby not ready

Bug #1990936 reported by Guenther Leis
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-meta-riscv-5.15 (Ubuntu)
New
Undecided
Unassigned

Bug Description

On a ACER Travelmate 215 with Ryzen Pro 5 two SSD drives are installed. Systemdrive is SAMSUNG SSD 970 EVO Plus 1 TB as device /dev/nvme0. Datadrive is SAMSUNG SSD 870 QVO 2 TB mounted as /dev/sda.
After a cold start both devices are available and mounted to the system. After waking up from a standby the device /dev/sda is missing.
Actually Kubuntu 22.04 LTS is installed, but the issue exists also with Kubuntu 20.04 LTS.
To wake up the SSD a cold start is necessary.
In a Samsung forum I found a discussion about a similar issue:
https://eu.community.samsung.com/t5/computers-it/samsung-860-qvo-ssd-not-accessible-after-restart-warm-boot/td-p/1515154
Here a solution for Windows system was described. The AHCI driver has to be updated.
Is there a similar solution for Ubuntu available ?
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Auf einem ACER Travelmate P215 mit Ryzen Pro 5 sind zwei SSD Laufwerke installiert. Als Systemlaufwerk ein Samsung SSD 970 EVO Plus 1TB, als Device /dev/nvme0 und ein Datenlaufwerk Samsung SSD 870 QVO 2TB als Device /dev/sda.
Nach Neustart sind beide Geräte vorhanden und im System eingebunden. Nach Aufwachen aus einem Standby fehlt das Laufwerk /dev/sda.
Aktuell ist Kubuntu 22.04 installiert, das Problem war auch schon unter 20.04 vorhanden.
Zum Aufwecken des SSD ist ein Neustart erforderlich.

In einem Samsung Forum bin ich auf ein ebenso beschriebenes Verhalten gestoßen:
https://eu.community.samsung.com/t5/computers-it/samsung-860-qvo-ssd-not-accessible-after-restart-warm-boot/td-p/1515154
Hier wurde eine Lösung für Windows gefunden durch Aktualisierung des AHCI-Treibers.
Gibt es für Ubuntu eine vergleichbare Lösung?

Tags: bot-comment
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Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1990936/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Guenther Leis (gule1) wrote :

I'm not shure of finding the correct package. Installed kernel is 5.15.0-48-generic.

affects: ubuntu → linux-meta-riscv-5.15 (Ubuntu)
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