Activity log for bug #1925056

Date Who What changed Old value New value Message
2021-04-19 16:40:49 da-phil bug added bug
2021-04-19 16:40:49 da-phil attachment added dmesg output https://bugs.launchpad.net/bugs/1925056/+attachment/5489843/+files/bluetooth_crash_dmesg.txt
2021-04-19 16:41:42 da-phil affects gnome-shell (Ubuntu) linux-meta-oem-5.6 (Ubuntu)
2021-04-19 16:42:17 da-phil attachment added lspci output https://bugs.launchpad.net/ubuntu/+source/linux-meta-oem-5.6/+bug/1925056/+attachment/5489851/+files/lspci.txt
2021-04-19 16:46:38 da-phil description Since the kernel upgrade to 5.6.0-1048-oem my Dell XPS 13 9380 starts to hang and finally freezes when I want to connect to my AV-receiver over bluetooth. All consecutive versions > 5.6.0-1048-oem show the same behaviour, hence I'm still booting 5.6.0-1047-oem currently. The only HW change I did to my Dell XPS 13 9380 was changing my SSD to a bigger Samsung SSD 970 EVO Plus 1TB, everything is as I ordered it. Can somebody reproduce this issue? lsb_release -rd ``` Description: Ubuntu 20.04.2 LTS Release: 20.04 ``` lspci ``` 00:00.0 Host bridge: Intel Corporation Coffee Lake HOST and DRAM Controller (rev 0b) 00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620 (Whiskey Lake) 00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 0b) 00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model 00:12.0 Signal processing controller: Intel Corporation Cannon Point-LP Thermal Controller (rev 30) 00:14.0 USB controller: Intel Corporation Cannon Point-LP USB 3.1 xHCI Controller (rev 30) 00:14.2 RAM memory: Intel Corporation Cannon Point-LP Shared SRAM (rev 30) 00:15.0 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP Serial IO I2C Controller #0 (rev 30) 00:15.1 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP Serial IO I2C Controller #1 (rev 30) 00:16.0 Communication controller: Intel Corporation Cannon Point-LP MEI Controller #1 (rev 30) 00:1c.0 PCI bridge: Intel Corporation Cannon Point-LP PCI Express Root Port #5 (rev f0) 00:1c.6 PCI bridge: Intel Corporation Cannon Point-LP PCI Express Root Port #7 (rev f0) 00:1d.0 PCI bridge: Intel Corporation Cannon Point-LP PCI Express Root Port #9 (rev f0) 00:1d.4 PCI bridge: Intel Corporation Cannon Point-LP PCI Express Root Port #13 (rev f0) 00:1f.0 ISA bridge: Intel Corporation Cannon Point-LP LPC Controller (rev 30) 00:1f.3 Audio device: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 30) 00:1f.4 SMBus: Intel Corporation Cannon Point-LP SMBus Controller (rev 30) 00:1f.5 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP SPI Controller (rev 30) 01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01) 02:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter (rev 32) 03:00.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 04:00.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 04:01.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 04:02.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 04:04.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step) [Alpine Ridge 4C 2016] (rev 02) 05:00.0 System peripheral: Intel Corporation JHL6540 Thunderbolt 3 NHI (C step) [Alpine Ridge 4C 2016] (rev 02) 20:00.0 USB controller: Intel Corporation JHL6540 Thunderbolt 3 USB Controller (C step) [Alpine Ridge 4C 2016] (rev 02) 21:00.0 PCI bridge: Intel Corporation DSL6540 Thunderbolt 3 Bridge [Alpine Ridge 4C 2015] 22:01.0 PCI bridge: Intel Corporation DSL6540 Thunderbolt 3 Bridge [Alpine Ridge 4C 2015] 22:04.0 PCI bridge: Intel Corporation DSL6540 Thunderbolt 3 Bridge [Alpine Ridge 4C 2015] 3c:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981/PM983 ``` Since the kernel upgrade to 5.6.0-1048-oem my Dell XPS 13 9380 starts to hang and finally freezes when I want to connect to my AV-receiver over bluetooth. All consecutive versions > 5.6.0-1048-oem show the same behaviour, hence I'm still booting 5.6.0-1047-oem currently. The only HW change I did to my Dell XPS 13 9380 was changing my SSD to a bigger Samsung SSD 970 EVO Plus 1TB, everything is as I ordered it. I read about bluetooth vulnerability fixes in exactly the version where the problem started here: https://ubuntu.com/security/notices/USN-4752-1 Maybe that has something to do with the issue? Can somebody reproduce this issue? lsb_release -rd ``` Description: Ubuntu 20.04.2 LTS Release: 20.04 ```
2021-04-19 16:50:47 da-phil description Since the kernel upgrade to 5.6.0-1048-oem my Dell XPS 13 9380 starts to hang and finally freezes when I want to connect to my AV-receiver over bluetooth. All consecutive versions > 5.6.0-1048-oem show the same behaviour, hence I'm still booting 5.6.0-1047-oem currently. The only HW change I did to my Dell XPS 13 9380 was changing my SSD to a bigger Samsung SSD 970 EVO Plus 1TB, everything is as I ordered it. I read about bluetooth vulnerability fixes in exactly the version where the problem started here: https://ubuntu.com/security/notices/USN-4752-1 Maybe that has something to do with the issue? Can somebody reproduce this issue? lsb_release -rd ``` Description: Ubuntu 20.04.2 LTS Release: 20.04 ``` Since the kernel upgrade to 5.6.0-1048-oem my Dell XPS 13 9380 starts to hang and finally freezes when I want to connect to my AV-receiver over bluetooth. There is something funky going on in the kernel, hence I attached the dmesg kernel messages since system boot. All consecutive versions > 5.6.0-1048-oem show the same behaviour, hence I'm still booting 5.6.0-1047-oem currently. The only HW change I did to my Dell XPS 13 9380 was changing my SSD to a bigger Samsung SSD 970 EVO Plus 1TB, everything is as I ordered it. I read about bluetooth vulnerability fixes in exactly the version where the problem started here: https://ubuntu.com/security/notices/USN-4752-1 Maybe that has something to do with the issue? Can somebody reproduce this issue? lsb_release -rd ``` Description: Ubuntu 20.04.2 LTS Release: 20.04 ```
2021-04-19 16:57:50 da-phil description Since the kernel upgrade to 5.6.0-1048-oem my Dell XPS 13 9380 starts to hang and finally freezes when I want to connect to my AV-receiver over bluetooth. There is something funky going on in the kernel, hence I attached the dmesg kernel messages since system boot. All consecutive versions > 5.6.0-1048-oem show the same behaviour, hence I'm still booting 5.6.0-1047-oem currently. The only HW change I did to my Dell XPS 13 9380 was changing my SSD to a bigger Samsung SSD 970 EVO Plus 1TB, everything is as I ordered it. I read about bluetooth vulnerability fixes in exactly the version where the problem started here: https://ubuntu.com/security/notices/USN-4752-1 Maybe that has something to do with the issue? Can somebody reproduce this issue? lsb_release -rd ``` Description: Ubuntu 20.04.2 LTS Release: 20.04 ``` Since the kernel upgrade to 5.6.0-1048-oem my Dell XPS 13 9380 starts to hang and finally freezes when I want to connect to my AV-receiver over bluetooth. There is something funky going on in the kernel, hence I attached the dmesg kernel messages since system boot. All consecutive versions > 5.6.0-1048-oem show the same behaviour, hence I'm still booting 5.6.0-1047-oem currently. I tried the 5.4 kernel series and the latest one (5.4.0-72-generic) was also working fine. The only HW change I did to my Dell XPS 13 9380 was changing my SSD to a bigger Samsung SSD 970 EVO Plus 1TB, everything is as I ordered it. I read about bluetooth vulnerability fixes in exactly the version where the problem started here: https://ubuntu.com/security/notices/USN-4752-1 Maybe that has something to do with the issue? Can somebody reproduce this issue? lsb_release -rd ``` Description: Ubuntu 20.04.2 LTS Release: 20.04 ```
2021-05-03 08:30:21 Daniel van Vugt tags 9380 bluetooth crash dell xps 9380 bluetooth crash dell focal xps