installed linux-image-6.5.0-15-generic package post-installation script subprocess returned error exit status 1

[atactic]

Here is the error when trying to upgrade Ubuntu:

$ sudo apt-get autoremove
[sudo] password for XXX:
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
The following packages will be REMOVED:
  linux-image-6.5.0-14-generic
0 upgraded, 0 newly installed, 1 to remove and 0 not upgraded.
2 not fully installed or removed.
After this operation, 14.3 MB disk space will be freed.
Do you want to continue? [Y/n] y
(Reading database ... 248924 files and directories currently installed.)
Removing linux-image-6.5.0-14-generic (6.5.0-14.14) ...
/etc/kernel/postrm.d/initramfs-tools:
update-initramfs: Deleting /boot/initrd.img-6.5.0-14-generic
/etc/kernel/postrm.d/zz-update-grub:
Sourcing file `/etc/default/grub'
/usr/sbin/grub-mkconfig: 12: /etc/default/grub: processor.max_cstate=1: not found
run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 127
dpkg: error processing package linux-image-6.5.0-14-generic (--remove):
 installed linux-image-6.5.0-14-generic package post-removal script subprocess returned error exit status 1
dpkg: too many errors, stopping
Errors were encountered while processing:
 linux-image-6.5.0-14-generic
Processing was halted because there were too many errors.
E: Sub-process /usr/bin/dpkg returned an error code (1)

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: subiquity (unknown)
ProcVersionSignature: Ubuntu 6.5.0-10.10-generic 6.5.3
Uname: Linux 6.5.0-10-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckMismatches: ./pool/restricted/n/nvidia-graphics-drivers-535/libnvidia-gl-535_535.113.01-0ubuntu3_amd64.deb ./casper/minimal.standard.live.squashfs
CasperMD5CheckResult: fail
CurrentDesktop: ubuntu:GNOME
Date: Sat Jan 27 10:39:26 2024
InstallationDate: Installed on 2023-10-29 (90 days ago)
InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1)
SourcePackage: subiquity
Symptom: installer
UpgradeStatus: No upgrade log present (probably fresh install)

[atactic (atactic)]

Here is the list of installed images:

$ dpkg --list | grep linux-image
ii linux-image-6.5.0-10-generic 6.5.0-10.10 amd64 Signed kernel image generic
rH linux-image-6.5.0-14-generic 6.5.0-14.14 amd64 Signed kernel image generic
iF linux-image-6.5.0-15-generic 6.5.0-15.15 amd64 Signed kernel image generic
ii linux-image-generic-hwe-22.04 6.5.0.15.17 amd64 Generic Linux kernel image

[atactic (atactic)]

Same bug when trying to remove the problematic image:

$ sudo apt-get --purge remove linux-image-6.5.0-14-generic
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
The following packages will be REMOVED:
  linux-image-6.5.0-14-generic
0 upgraded, 0 newly installed, 1 to remove and 0 not upgraded.
2 not fully installed or removed.
After this operation, 14.3 MB disk space will be freed.
Do you want to continue? [Y/n] y
(Reading database ... 248924 files and directories currently installed.)
Removing linux-image-6.5.0-14-generic (6.5.0-14.14) ...
/etc/kernel/postrm.d/initramfs-tools:
update-initramfs: Deleting /boot/initrd.img-6.5.0-14-generic
/etc/kernel/postrm.d/zz-update-grub:
Sourcing file `/etc/default/grub'
/usr/sbin/grub-mkconfig: 12: /etc/default/grub: processor.max_cstate=1: not found
run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 127
dpkg: error processing package linux-image-6.5.0-14-generic (--remove):
 installed linux-image-6.5.0-14-generic package post-removal script subprocess returned error exit status 1
dpkg: too many errors, stopping
Errors were encountered while processing:
 linux-image-6.5.0-14-generic
Processing was halted because there were too many errors.
E: Sub-process /usr/bin/dpkg returned an error code (1)

[atactic (atactic)]

Bug titel changed as per error message suggestion.

Could not install 'linux-image-6.5.0-15-generic'

The upgrade will continue but the 'linux-image-6.5.0-15-generic' package may not be in a working state. Please consider submitting a bug report about it.

installed linux-image-6.5.0-15-generic package post-installation script subprocess returned error exit status 1

Could not install the upgrades

The upgrade has aborted. Your system could be in an unusable state. A recovery will run now (dpkg --configure -a).

[atactic (atactic)]

$ sudo dpkg --configure -a
[sudo] password for XXX:
Setting up linux-image-6.5.0-15-generic (6.5.0-15.15) ...
Processing triggers for linux-image-6.5.0-15-generic (6.5.0-15.15) ...
/etc/kernel/postinst.d/initramfs-tools:
update-initramfs: Generating /boot/initrd.img-6.5.0-15-generic
/etc/kernel/postinst.d/zz-update-grub:
Sourcing file `/etc/default/grub'
/usr/sbin/grub-mkconfig: 12: /etc/default/grub: processor.max_cstate=1: not found
run-parts: /etc/kernel/postinst.d/zz-update-grub exited with return code 127
dpkg: error processing package linux-image-6.5.0-15-generic (--configure):
 installed linux-image-6.5.0-15-generic package post-installation script subprocess returned error exit status 1
Errors were encountered while processing:
 linux-image-6.5.0-15-generic

[atactic (atactic)]

Software index is broken.
It is impossible to install or remove any software.

[atactic (atactic)]

Self solved the issue by commenting out: processor.max_cstate=1 in grub:

$ sudo nano /etc/default/grub

GNU nano 7.2 /etc/default/grub
# If you change this file, run 'update-grub' afterwards to update
# /boot/grub/grub.cfg.
# For full documentation of the options in this file, see:
# info -f grub -n 'Simple configuration'

GRUB_DEFAULT=0
GRUB_TIMEOUT_STYLE=hidden
GRUB_TIMEOUT=0
GRUB_DISTRIBUTOR=`lsb_release -i -s 2> /dev/null || echo Debian`
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"
# GRUB_CMDLINE_LINUX_DEFAULT="quiet splash processor.max_cstate=1"
GRUB_CMDLINE_LINUX=""
#processor.max_cstate=1

# If your computer has multiple operating systems installed, then you
# probably want to run os-prober. However, if your computer is a host
# for guest OSes installed via LVM or raw disk devices, running

# os-prober can cause damage to those guest OSes as it mounts
# filesystems to look for things.
#GRUB_DISABLE_OS_PROBER=false

CTRL + O > Rertun
CTRL + X

$ sudo grub-mkconfig -o /boot/grub/grub.cfg

No clue however about this error message:
/usr/sbin/grub-mkconfig: 12: /etc/default/grub: processor.max_cstate=1: not found

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Mohamed Fekry (m-fekry)]

Dear all
I can not upgrade my Ubuntu 23.10 because of this error. Even more some packages are generating the same error during the installation. I have dual boot system.
Here an example of the what I see when trying to update and upgrade my OS:
~/sudo apt-get upgrade

Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Calculating upgrade... Done
The following packages will be REMOVED:
  linux-image-6.5.0-15-generic
The following packages will be upgraded:
  code google-chrome-stable xserver-common xserver-xephyr xserver-xorg-core xserver-xorg-legacy xwayland
7 upgraded, 0 newly installed, 1 to remove and 0 not upgraded.
6 not fully installed or removed.
Need to get 0 B/212 MB of archives.
After this operation, 8,779 kB disk space will be freed.
Do you want to continue? [Y/n]
Preconfiguring packages ...
setting xserver-xorg-legacy/xwrapper/allowed_users from configuration file
(Reading database ... 549660 files and directories currently installed.)
Removing linux-image-6.5.0-15-generic (6.5.0-15.15) ...
/etc/kernel/postrm.d/zz-update-grub:
Sourcing file `/etc/default/grub'
/usr/sbin/grub-mkconfig: 33: /etc/default/grub: want: not found
run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 127
dpkg: error processing package linux-image-6.5.0-15-generic (--remove):
 installed linux-image-6.5.0-15-generic package post-removal script subprocess returned error exit status 1
dpkg: too many errors, stopping
Errors were encountered while processing:
 linux-image-6.5.0-15-generic
Processing was halted because there were too many errors.
E: Sub-process /usr/bin/dpkg returned an error code (1)