package linux-image-4.2.0-41-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

[Jerry]

tried to update and got update failed message

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-4.2.0-41-generic (not installed)
ProcVersionSignature: Ubuntu 4.2.0-27.32~14.04.1-generic 4.2.8-ckt1
Uname: Linux 4.2.0-27-generic i686
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: i386
Date: Sun Jun 26 09:46:26 2016
DuplicateSignature: package:linux-image-4.2.0-41-generic:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
InstallationDate: Installed on 2016-06-21 (5 days ago)
InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release i386 (20160217.1)
RelatedPackageVersions:
 dpkg 1.17.5ubuntu5.7
 apt 1.0.1ubuntu2.14
SourcePackage: linux-lts-wily
Title: package linux-image-4.2.0-41-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

[bax (namxab)]

I can try whatever I want - it always the same: xubuntu - ubuntu mate - etc. are bringing the same error
no good result for somebody who wants to chance from Windows to Ubuntu