kernel panic when inserting wl.ko for Broadcom BCM4352 wireless adapter [14e4:43b1] on 12.04.4

Bug #1279690 reported by Taihsiang Ho on 2014-02-13
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Broadcom Team
bcmwl (Ubuntu)
Alberto Milone
linux-lts-trusty (Ubuntu)

Bug Description

Dell Latitude E5540 on 12.04.4

steps to reproduce this bug:
1. get the propietary driver which jockey tells you [1]
2. sudo dkms install -m bcmwl -v [2]
3. sudo modprobe wl
4. lsmod | grep wl

expected result:
wl.ko is working and there is wireless

actual result:
wl.ko was inserted but there is kernel panic.
wireless didn't work.

the steps to get the propietary driver in my case is
1. after installation 12.04.4, jockey will tell you there is propietary driver for the wireless.
2. click jockey to download and install the driver.
3. jockey will be on the stage of the "downloading" dialogue window
4. go to check the /var/log/jockey.log, I found
  * jockey has downloaded the driver and built the wl.ko
  * "Segmentation fault" after the dkms was installed

build and install the dkms, it looks ok for this step

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.11.0-15-generic 3.11.0-15.25~precise1 [modified: boot/vmlinuz-3.11.0-15-generic]
ProcVersionSignature: Ubuntu 3.11.0-15.25~precise1-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
NonfreeKernelModules: wl
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-15-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
 **** List of CAPTURE Hardware Devices ****
 card 1: PCH [HDA Intel PCH], device 0: ALC292 Analog [ALC292 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
 /dev/snd/controlC1: ubuntu 1729 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 1729 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
 Card hw:0 'MID'/'HDA Intel MID at 0xf7e34000 irq 63'
   Mixer name : 'Intel Haswell HDMI'
   Components : 'HDA:80862807,80860101,00100000'
   Controls : 21
   Simple ctrls : 3
 Card hw:1 'PCH'/'HDA Intel PCH at 0xf7e30000 irq 64'
   Mixer name : 'Realtek ALC292'
   Components : 'HDA:10ec0292,102805e0,00100001'
   Controls : 28
   Simple ctrls : 13
Date: Thu Feb 13 03:04:26 2014
HibernationDevice: RESUME=UUID=1298de9b-ef85-4107-b9ef-1fc727c3c1f9
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: Dell Inc. Latitude E5540
MarkForUpload: True
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=aa9d3605-02da-4754-b862-7cb1a34c839d ro quiet splash initcall_debug
 linux-restricted-modules-3.11.0-15-generic N/A
 linux-backports-modules-3.11.0-15-generic N/A
 linux-firmware 1.79.9
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux-lts-saucy
UpgradeStatus: No upgrade log present (probably fresh install) 09/19/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01 0V19JF
dmi.board.vendor: Dell Inc.
dmi.board.version: X02
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd09/19/2013:svnDellInc.:pnLatitudeE5540:pvr01:rvnDellInc.:rn0V19JF:rvrX02:cvnDellInc.:ct9:cvr: Latitude E5540
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

Taihsiang Ho (taihsiangho) wrote :
Taihsiang Ho (taihsiangho) wrote :

there are similar bug reports but I would like to file this one as well to gather the information for 12.04.4

LP #1119842
LP #1173761

description: updated
description: updated
Changed in bcmwl (Ubuntu):
assignee: nobody → Alberto Milone (albertomilone)
Alberto Milone (albertomilone) wrote :

Does the open source driver work?

Po-Hsu Lin (cypressyew) on 2014-02-18
tags: added: blocks-hwcert-enablement
Po-Hsu Lin (cypressyew) wrote :

Also affects BCM 43228 [14e4:4359] (12.04.4 - 3.11 kernel on 201302-12681)
Open source driver does not work

jockey-gtk hangs on "downloading and installing driver" as well
According to the log, it stuck at unbind / rebind driver to the device
(simliar to bug 1247712 ?)

Daniel Manrique (roadmr) on 2014-02-18
Changed in linux-lts-saucy (Ubuntu):
importance: Undecided → Medium
Yung Shen (kaxing) on 2014-02-26
Changed in linux-lts-saucy (Ubuntu):
importance: Medium → High

Taihsiang Ho, Saucy enablement kernel is EoL as per . Could you please test this in the Trusty enablement kernel and advise to the results?

tags: added: bios-outdated-a07
affects: linux-lts-saucy (Ubuntu) → linux-lts-trusty (Ubuntu)
Changed in linux-lts-trusty (Ubuntu):
status: New → Incomplete
Po-Hsu Lin (cypressyew) wrote :

Base on the test report for 201202-10546 on 12.04.5 (3.13 kernel), this issue does not exist.
Also verified on 201307-13942, it's not in 14.04

Po-Hsu Lin (cypressyew) on 2014-10-13
Changed in linux-lts-trusty (Ubuntu):
status: Incomplete → Fix Released
Changed in broadcom:
status: New → Fix Released
Changed in bcmwl (Ubuntu):
status: New → Fix Released
Po-Hsu Lin (cypressyew) wrote :

OK, I think I misunderstood the result from the test report, as per Taihsiang Ho's comment in:

This issue still exist in 12.04.5 with 3.13 kernel, I will revert the bug status here.
Sorry for the inconvenience.

Changed in linux-lts-trusty (Ubuntu):
status: Fix Released → Confirmed
Changed in bcmwl (Ubuntu):
status: Fix Released → Confirmed
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