[Asus M3N78-EM] Mouse/keyboard stop working with 3.11 -lts-saucy kernel

Bug #1310305 reported by Otus
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-lts-saucy (Ubuntu)
Invalid
Low
Unassigned

Bug Description

My USB mouse and keyboard work fine with the 3.2 kernels, but after installing the -lts-saucy kernel + xorg only one of mouse/keyboard work at boot (despite working in grub) and after unplugging/replugging neither works.

The light doesn't even come on in the device in question. Selecting an older kernel from the list they both again work, as does hotplug.

With lsusb from a 3.2 kernel my hardware says it's:

Bus 003 Device 002: ID 04d9:1133 Holtek Semiconductor, Inc.
Bus 004 Device 002: ID 04d9:1603 Holtek Semiconductor, Inc. Keyboard

They are Fujitsu Siemens branded devices that came with a prebuilt desktop.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-generic-lts-saucy 3.11.0.19.18
ProcVersionSignature: Ubuntu 3.2.0-60.91-generic 3.2.55
Uname: Linux 3.2.0-60-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jan 2118 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xfcf78000 irq 21'
   Mixer name : 'Nvidia MCP77/78 HDMI'
   Components : 'HDA:10ec0888,104382fe,00100101 HDA:10de0002,10de0101,00100000'
   Controls : 44
   Simple ctrls : 23
CurrentDmesg:
 [ 24.978823] Adding 441692k swap on /dev/zram1. Priority:5 extents:1 across:441692k SS
 [ 24.982217] Adding 441692k swap on /dev/zram2. Priority:5 extents:1 across:441692k SS
 [ 24.985653] Adding 441692k swap on /dev/zram3. Priority:5 extents:1 across:441692k SS
Date: Sun Apr 20 18:42:28 2014
HibernationDevice: RESUME=UUID=d120fc0a-2b01-41fb-8fc0-ed0cc84d3c19
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: System manufacturer System Product Name
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-60-generic root=UUID=3e74faf5-8d0d-43cc-bc04-9cf7098a31e0 ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-60-generic N/A
 linux-backports-modules-3.2.0-60-generic N/A
 linux-firmware 1.79.11
RfKill:

SourcePackage: linux-lts-saucy
StagingDrivers: zram
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/25/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0604
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M3N78-EM
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0604:bd05/25/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM3N78-EM:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Otus (jan-varho) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Otus, thank you for reporting this and helping make Ubuntu better. As per http://www.asus.com/Motherboards/M3N78EM/HelpDesk_Download/ an update to your BIOS is available (0901). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

tags: added: bios-outdated-0901
Changed in linux-lts-saucy (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
penalvch (penalvch)
summary: - Mouse/keyboard stop working with 3.11 -lts-saucy kernel
+ [Asus M3N78-EM] Mouse/keyboard stop working with 3.11 -lts-saucy kernel
Revision history for this message
Otus (jan-varho) wrote :

I no longer have this computer.

Revision history for this message
penalvch (penalvch) wrote :

Otus, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux-lts-saucy/+bug/1310305/comments/3 regarding you no longer have the hardware. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux-lts-saucy (Ubuntu):
status: Incomplete → Invalid
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