[Dell Latitude E6540] FAILED [HIGH] DevConfigDiffAfterS4

Bug #1296550 reported by Taihsiang Ho
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-lts-saucy (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Dell Latitude E6540 (CID 201306-13679) on 12.04.4

Got this message during hibernate_30_cycles test.
It seems to be similar to LP: #1284926

More information - some message from the attchment hibernate_30_cycles.log
s4: S4 hibernate/resume test.
--------------------------------------------------------------------------------
Test 1 of 1: S4 hibernate/resume test.
Defaulted to run 1 test, run --s4-multiple=N to run more S4 cycles
S4 cycle 1 of 1
Video configurations differ, before:
  PCI: 0000:00:02.0, VID: 86:16, Class: 03:00 (VGA/8512 compatible controller)
  Config:
    0000: 86 80 16 04 07 04 98 00 06 00 00 03 00 00 00 00 ................
    0010: 04 00 80 f5 00 00 00 00 0c 00 00 e0 00 00 00 00 ................
    0020: 01 f0 00 00 00 00 00 00 00 00 00 00 28 10 be 05 ............(...
    0030: 00 00 00 00 90 00 00 00 00 00 00 00 0b 01 00 00 ................

versus after:
  PCI: 0000:00:02.0, VID: 86:16, Class: 03:00 (VGA/8512 compatible controller)
  Config:
    0000: 86 80 16 04 07 04 90 00 06 00 00 03 00 00 00 00 ................
    0010: 04 00 80 f5 00 00 00 00 0c 00 00 e0 00 00 00 00 ................
    0020: 01 f0 00 00 00 00 00 00 00 00 00 00 28 10 be 05 ............(...
    0030: 00 00 00 00 90 00 00 00 00 00 00 00 0b 01 00 00 ................

FAILED [HIGH] DevConfigDiffAfterS4: Test 1, Found 1 differences in device
configuation during S4 cycle.
PASSED: Test 1, No kernel log errors detected.
PASSED: Test 1, No PM related hibernate issues detected.
Found 1 device errors.
PASSED: Test 1, No kernel oopses detected.
PASSED: Test 1, No kernel WARN_ON warnings detected.
Found 1 errors and 0 oopses doing 1 hibernate/resume cycle(s).

------------------------------------

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.11.0-15-generic 3.11.0-15.25~precise1 [modified: boot/vmlinuz-3.11.0-15-generic]
ProcVersionSignature: Ubuntu 3.11.0-15.25~precise1-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-15-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: PCH [HDA Intel PCH], device 0: ALC292 Analog [ALC292 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 1737 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 1737 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'MID'/'HDA Intel MID at 0xf7c34000 irq 46'
   Mixer name : 'Intel Haswell HDMI'
   Components : 'HDA:80862807,80860101,00100000'
   Controls : 21
   Simple ctrls : 3
Card1.Amixer.info:
 Card hw:1 'PCH'/'HDA Intel PCH at 0xf7c30000 irq 47'
   Mixer name : 'Realtek ALC292'
   Components : 'HDA:10ec0292,102805be,00100001'
   Controls : 28
   Simple ctrls : 13
CurrentDmesg:
 [ 21.167376] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
 [ 43.492985] audit_printk_skb: 126 callbacks suppressed
 [ 43.492988] type=1400 audit(1395630349.309:63): apparmor="DENIED" operation="open" parent=1 profile="/usr/lib/telepathy/mission-control-5" name="/usr/share/gvfs/remote-volume-monitors/" pid=1888 comm="mission-control" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
 [ 875.918094] type=1400 audit(1395631181.065:64): apparmor="DENIED" operation="capable" parent=1 profile="/usr/sbin/cupsd" pid=945 comm="cupsd" pid=945 comm="cupsd" capability=36 capname="block_suspend"
Date: Mon Mar 24 02:50:26 2014
HibernationDevice: RESUME=UUID=5b74ffc9-a302-422f-b864-9d9b3db953df
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
MachineType: Dell Inc. Latitude E6540
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=1dd7e53d-2078-4411-9614-769f5ca1acd1 ro quiet splash initcall_debug vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-15-generic N/A
 linux-backports-modules-3.11.0-15-generic N/A
 linux-firmware 1.79.9
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux-lts-saucy
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/18/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0RDM2X
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd07/18/2013:svnDellInc.:pnLatitudeE6540:pvr01:rvnDellInc.:rn0RDM2X:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6540
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

Revision history for this message
Taihsiang Ho (tai271828) wrote :
Daniel Manrique (roadmr)
Changed in linux-lts-saucy (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Ara Pulido (ara) wrote :

Removing blocks-hwcert, as S4 is part of the greylist

tags: removed: blocks-hwcert
Revision history for this message
penalvch (penalvch) wrote :

Taihsiang Ho, as per www.dell.com/support/home/us/en/04/product-support/product/latitude-e6540-laptop/drivers an update to your BIOS is available (A08). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

tags: added: bios-outdated-a08
Changed in linux-lts-saucy (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux-lts-saucy (Ubuntu) because there has been no activity for 60 days.]

Changed in linux-lts-saucy (Ubuntu):
status: Incomplete → Expired
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