[Dell Latitude E5440] Multiple HIGH failures found in fwts report

Bug #1262098 reported by Po-Hsu Lin
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux-lts-raring (Ubuntu)
Won't Fix
Medium
Ivan Hu

Bug Description

CID: 201307-13941 Dell Latitude E5440

High failures: 1
 klog: HIGH Kernel message: [ 0.000000] ACPI Error: Gpe0Block - 32-bit FADT register is too long (32 bytes, 256 bits) to convert to GAS struct - 255 bits max, truncating (20121018/tbfadt-201)

High failures: 6
 method: Detected error 'No return value' when evaluating '\_SB_.PCI0.XHC_.RHUB.HS10._PLD'.
 method: Detected error 'No return value' when evaluating '\_SB_.PCI0.XHC_.RHUB.HS11._PLD'.
 method: Detected error 'No return value' when evaluating '\_SB_.PCI0.XHC_.RHUB.HS12._PLD'.
 method: Detected error 'No return value' when evaluating '\_SB_.PCI0.XHC_.RHUB.HS13._PLD'.
 method: Detected error 'No return value' when evaluating '\_SB_.PCI0.XHC_.RHUB.HS14._PLD'.
 method: Detected error 'No return value' when evaluating '\_SB_.PCI0.XHC_.RHUB.HS15._PLD'.

High failures: 48
 mpcheck: IO Interrupt Entry 8 (@0x000fd79c) has a Destination IO APIC ID 0x02 which has not been defined.
 mpcheck: IO Interrupt Entry 9 (@0x000fd7a4) has a Destination IO APIC ID 0x02 which has not been defined.
 mpcheck: IO Interrupt Entry 10 (@0x000fd7ac) has a Destination IO APIC ID 0x02 which has not been defined.
 mpcheck: IO Interrupt Entry 11 (@0x000fd7b4) has a Destination IO APIC ID 0x02 which has not been defined.
 mpcheck: IO Interrupt Entry 12 (@0x000fd7bc) has a Destination IO APIC ID 0x02 which has not been defined.
 mpcheck: IO Interrupt Entry 13 (@0x000fd7c4) has a Destination IO APIC ID 0x02 which has not been defined.
 mpcheck: IO Interrupt Entry 14 (@0x000fd7cc) has a Destination IO APIC ID 0x02 which has not been defined.
 mpcheck: IO Interrupt Entry 15 (@0x000fd7d4) has a Destination IO APIC ID 0x02 which has not been defined.
 mpcheck: IO Interrupt Entry 16 (@0x000fd7dc) has a Destination IO APIC ID 0x02 which has not been defined.
 mpcheck: IO Interrupt Entry 17 (@0x000fd7e4) has a Destination IO APIC ID 0x02 which has not been defined.
 mpcheck: IO Interrupt Entry 18 (@0x000fd7ec) has a Destination IO APIC ID 0x02 which has not been defined.
 mpcheck: IO Interrupt Entry 19 (@0x000fd7f4) has a Destination IO APIC ID 0x02 which has not been defined.
 .... (goes on to 48) ...

For the complete report, please refer to the attached "fwts_results.log"

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.8.0-34-generic 3.8.0-34.49~precise1
ProcVersionSignature: Ubuntu 3.8.0-34.49~precise1-generic 3.8.13.12
Uname: Linux 3.8.0-34-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-34-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: PCH [HDA Intel PCH], device 0: ALC292 Analog [ALC292 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 1787 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 1787 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'MID'/'HDA Intel MID at 0xf7434000 irq 62'
   Mixer name : 'Intel Haswell HDMI'
   Components : 'HDA:80862807,80860101,00100000'
   Controls : 21
   Simple ctrls : 3
Card1.Amixer.info:
 Card hw:1 'PCH'/'HDA Intel PCH at 0xf7430000 irq 63'
   Mixer name : 'Realtek ALC292'
   Components : 'HDA:10ec0292,102805de,00100001'
   Controls : 23
   Simple ctrls : 10
Date: Wed Dec 18 03:00:00 2013
HibernationDevice: RESUME=UUID=3712a3c8-4470-4211-90c4-63b356242282
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: Dell Inc. Latitude E5440
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-34-generic root=UUID=ac79d483-3dcb-40fd-aa98-200275526a95 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-34-generic N/A
 linux-backports-modules-3.8.0-34-generic N/A
 linux-firmware 1.79.9
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux-lts-raring
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/18/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 01348G
dmi.board.vendor: Dell Inc.
dmi.board.version: X02
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd09/18/2013:svnDellInc.:pnLatitudeE5440:pvr01:rvnDellInc.:rn01348G:rvrX02:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E5440
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

These 48 HIGH failures could be found on 201307-14032 Dell Latitude E5540 as well

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-lts-raring (Ubuntu):
status: New → Confirmed
Changed in linux-lts-raring (Ubuntu):
assignee: Anthony Wong (anthonywong) → Ivan Hu (ivan.hu)
Daniel Manrique (roadmr)
Changed in linux-lts-raring (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Ivan Hu (ivan.hu) wrote :

the failures are from the buggy firmware,
for
High failures: 1
 klog: HIGH Kernel message: [ 0.000000] ACPI Error: Gpe0Block - 32-bit FADT register is too long (32 bytes, 256 bits) to convert to GAS struct - 255 bits max, truncating (20121018/tbfadt-201)
seems the FADT table, GPEBlock setting too large, set to 0x20 bytes
[05Ch 0092 1] GPE0 Block Length : 20
[05Dh 0093 1] GPE1 Block Length : 00
[05Eh 0094 1] GPE1 Base Offset : 10
[05Fh 0095 1] _CST Support : 00
[060h 0096 2] C2 Latency : 0065

And the _PLD issues,
High failures: 6
 method: Detected error 'No return value' when evaluating '\_SB_.PCI0.XHC_.RHUB.HS10._PLD'.
 method: Detected error 'No return value' when evaluating '\_SB_.PCI0.XHC_.RHUB.HS11._PLD'.
 method: Detected error 'No return value' when evaluating '\_SB_.PCI0.XHC_.RHUB.HS12._PLD'.
 method: Detected error 'No return value' when evaluating '\_SB_.PCI0.XHC_.RHUB.HS13._PLD'.
 method: Detected error 'No return value' when evaluating '\_SB_.PCI0.XHC_.RHUB.HS14._PLD'.
 method: Detected error 'No return value' when evaluating '\_SB_.PCI0.XHC_.RHUB.HS15._PLD'.
are the same with bug#1262033, please refer to,
https://bugs.launchpad.net/ubuntu/+source/linux-lts-raring/+bug/1262033/comments/5

Revision history for this message
penalvch (penalvch) wrote :

Po-Hsu Lin, as per http://www.dell.com/support/home/us/en/04/product-support/product/latitude-e5440-laptop/drivers an update to your BIOS is available (A05). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

tags: added: bios-outdated-a05
Changed in linux-lts-raring (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

For the failures found in fwts report, please refer to a newer bug, bug 1310543.
I will mark this one as Won't fix. Thanks!

Changed in linux-lts-raring (Ubuntu):
status: Incomplete → Won't Fix
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