Need support for MediaTek Bluetooth device [0e8d:763e]

Bug #1254960 reported by Po-Hsu Lin
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HWE Next
Won't Fix
Low
Unassigned
linux (Ubuntu)
Won't Fix
Medium
Unassigned
Nominated for Precise by Po-Hsu Lin
Nominated for Saucy by Po-Hsu Lin
Nominated for Trusty by Po-Hsu Lin

Bug Description

CID: 201306-13836 HP Pavilion 15

The Bluetooth device is totally not working on this system,
the applet was not showing up, nothing reported by hciconfig

Steps:
1. Install 12.04.3 + update (3.8.0-33), boot to desktop
2. Try to pair with other Bluetooth devices.

Expected result:
- This system could pair with any other Bluetooth device, and it will be working normally.

Actual result:
- Bluetooth device not supported. No Bluetooth applet available.

Output from usb-device, no driver was in use.
T: Bus=02 Lev=01 Prnt=01 Port=06 Cnt=02 Dev#= 3 Spd=480 MxCh= 0
D: Ver= 2.01 Cls=ef(misc ) Sub=02 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=0e8d ProdID=763e Rev=01.00
S: Manufacturer=MediaTek
S: Product=BT
S: SerialNumber=1.0
C: #Ifs= 2 Cfg#= 1 Atr=a0 MxPwr=450mA
I: If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
I: If#= 1 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.8.0-33-generic 3.8.0-33.48~precise1
ProcVersionSignature: Ubuntu 3.8.0-33.48~precise1-generic 3.8.13.11
Uname: Linux 3.8.0-33-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-33-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: PCH [HDA Intel PCH], device 0: ALC282 Analog [ALC282 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 1683 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 1683 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'MID'/'HDA Intel MID at 0xb5610000 irq 61'
   Mixer name : 'Intel Haswell HDMI'
   Components : 'HDA:80862807,80860101,00100000'
   Controls : 7
   Simple ctrls : 1
Card0.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Card1.Amixer.info:
 Card hw:1 'PCH'/'HDA Intel PCH at 0xb5614000 irq 62'
   Mixer name : 'Realtek ALC282'
   Components : 'HDA:10ec0282,103c2166,00100003'
   Controls : 20
   Simple ctrls : 9
Date: Mon Nov 25 22:35:26 2013
HibernationDevice: RESUME=UUID=afe330a3-e874-48bd-97f5-b267da69768f
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-33-generic root=UUID=6ab6df65-e406-4d7c-a1c4-71919e31a882 ro quiet splash initcall_debug vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-33-generic N/A
 linux-backports-modules-3.8.0-33-generic N/A
 linux-firmware 1.79.7
RfKill:

SourcePackage: linux-lts-raring
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/19/2013
dmi.bios.vendor: Insyde
dmi.bios.version: B.12
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2166
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 29.0B
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrB.12:bd07/19/2013:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr089E100000000000000620100:rvnHewlett-Packard:rn2166:rvr29.0B:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 15 Notebook PC
dmi.product.version: 089E100000000000000620100
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Revision history for this message
Anthony Wong (anthonywong) wrote :

This is a known issue as Ralink has not submitted their driver upstream.

Changed in linux-lts-raring (Ubuntu):
assignee: Anthony Wong (anthonywong) → nobody
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Also affects 201305-13643 HP Pavilion 14

tags: added: 1264272 201306-13836
removed: 201306-1836
tags: added: 201305-13643
removed: 1264272
Daniel Manrique (roadmr)
Changed in linux-lts-raring (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Still affecting 12.04.4 and 14.04

tags: added: trusty
Po-Hsu Lin (cypressyew)
no longer affects: linux-lts-raring (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Daniel Manrique (roadmr)
Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Test with newer development kernel (3.13.0-24.46)

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

  With the recent release of this Ubuntu release, would like to confirm if this bug is still present. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the following commands in a terminal window:

    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging.

 Thank you for your help, we really do appreciate it.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: kernel-request-3.13.0-24.46
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Verified on 201305-13643 with Trusty (3.13.0-29)
Bluetooth still not working

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Changed in hwe-next:
importance: Undecided → Low
status: New → Triaged
Changed in hwe-next:
status: Triaged → Won't Fix
Changed in linux (Ubuntu):
status: Confirmed → Won't Fix
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