Unable to adjust brightness due to buggy ACPI table

Bug #1248442 reported by Po-Hsu Lin
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-lts-raring (Ubuntu)
Won't Fix
Medium
Anthony Wong

Bug Description

CID: 201201-10378 Dell Inspiron 5520

Like bug 1231305, the grub tweak: acpi_osi=\"!Windows 2012\"
in comment #29 of that bug works, But the kernel in comment #31 does not.
I opened this one since this is a model specific bug.

The brightness hot key event was correctly captured, but the brightness level
indicator only changes between Max, Max - 1, and brightness cannot be adjusted.
It can't be adjusted in system settings as well.

Result from dmidecode attached.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.8.0-31-generic 3.8.0-31.46~precise1
ProcVersionSignature: Ubuntu 3.8.0-31.46~precise1-generic 3.8.13.8
Uname: Linux 3.8.0-31-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-31-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 1653 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xa1610000 irq 46'
   Mixer name : 'Intel PantherPoint HDMI'
   Components : 'HDA:14f1506e,1028056a,00100002 HDA:80862806,80860101,00100000'
   Controls : 29
   Simple ctrls : 11
Date: Wed Nov 6 15:43:38 2013
HibernationDevice: RESUME=UUID=8514ec27-f7c7-4242-b4e5-09c6684eda75
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
MachineType: Dell Inc. Inspiron 5520
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB:
 0 inteldrmfb
 1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-31-generic root=UUID=1e3fc128-0792-4c4f-9e37-3a4c71117d9b ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-31-generic N/A
 linux-backports-modules-3.8.0-31-generic N/A
 linux-firmware 1.79.6
SourcePackage: linux-lts-raring
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/18/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X42
dmi.board.name: 011216
dmi.board.vendor: Dell Inc.
dmi.board.version: X02
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: X42
dmi.modalias: dmi:bvnDellInc.:bvrX42:bd07/18/2012:svnDellInc.:pnInspiron5520:pvrX42:rvnDellInc.:rn011216:rvrX02:cvnDellInc.:ct8:cvrX42:
dmi.product.name: Inspiron 5520
dmi.product.version: X42
dmi.sys.vendor: Dell Inc.

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Note: this bug did not happen on this system with 12.04.2 (3.5 kernel)

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Also affects 201201-10377 Dell Inspiron 5520

tags: added: 201201-10377
Changed in linux-lts-raring (Ubuntu):
status: New → Triaged
importance: Undecided → Medium
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

acpidump for 201201-10377

tags: added: 201210-11860
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Also affects
201210-11860 Inspiron 5521

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

acpidump for 201210-11860

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Also affects 201305-13639 Dell Inspiron 3737

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

dmidecode for 201305-13639

Po-Hsu Lin (cypressyew)
tags: added: 201305-13639 201305-13644
tags: removed: 201305-13644
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Also affects 201305-13649 Dell Inspiron 3537

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

dmidecode for 201305-13649

tags: added: 201305-13649
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Also affects 201306-13865 Dell Latitude 3540

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

dmidecode for 201306-13865

tags: added: 201306-13865
Revision history for this message
Anthony Wong (anthonywong) wrote :

As Raring will be EOL soon I don't think we should fix for Raring. Can you re-test with a new release?

Changed in linux-lts-raring (Ubuntu):
status: Triaged → Won't Fix
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