USB devices fail to operate correctly on new kernels
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
Ever since Ubuntu moved from the 4.10 kernel line to 4.13 I have had issues with USB Devices. Storage devices behave strangely, mounting and appearing to behave normally. But then no data appears to actually be written.
USB to Serial converters also fail, operating correctly for a few seconds before locking up entirely.
Once USB devices stop working correctly then a reboot is required to use anything again.
I can see a lot of xhci_hcd Transfer event errors in the dmesg log which might be relevant.
I have also tested on the 4.14.15 kernel which exhibits the same behaviour.
Bug #1745692 also reported by my is likely related to this issue although it seemed to get attached to systemd since I reported it with "ubuntu-bug storage".
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-
ProcVersionSign
Uname: Linux 4.13.0-36-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Feb 22 12:08:50 2018
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-09-04 (170 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
SourcePackage: linux-hwe
UpgradeStatus: No upgrade log present (probably fresh install)
affects: | linux-hwe (Ubuntu) → linux (Ubuntu) |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1751041
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.