Xubuntu complete freeze with Intel atomic i915

Bug #1708191 reported by Ethan Weegee
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Xubuntu version:
Description: Ubuntu 16.04.2 LTS
Release: 16.04
Ubuntu and Xubuntu crash after any length of time and seemingly randomly.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.10.0-28-generic 4.10.0-28.32~16.04.2
ProcVersionSignature: Ubuntu 4.10.0-28.32~16.04.2-generic 4.10.17
Uname: Linux 4.10.0-28-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
CurrentDesktop: XFCE
Date: Wed Aug 2 11:28:20 2017
InstallationDate: Installed on 2017-08-02 (0 days ago)
InstallationMedia: Xubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215)
SourcePackage: linux-hwe
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ethan 1371 F.... pulseaudio
CurrentDesktop: XFCE
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=1b2199a9-d780-44b3-87d9-af18abe4f32e
InstallationDate: Installed on 2017-08-02 (0 days ago)
InstallationMedia: Xubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215)
MachineType: Dell Inc. Inspiron 20-3052
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-28-generic.efi.signed root=UUID=3bc79766-cfa3-436e-abd8-03cd79ef1561 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.10.0-28.32~16.04.2-generic 4.10.17
RelatedPackageVersions:
 linux-restricted-modules-4.10.0-28-generic N/A
 linux-backports-modules-4.10.0-28-generic N/A
 linux-firmware 1.157.8
Tags: xenial
Uname: Linux 4.10.0-28-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/16/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 3.8.3
dmi.board.name: 0C2YT8
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 13
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr3.8.3:bd05/16/2017:svnDellInc.:pnInspiron20-3052:pvr3.8.3:rvnDellInc.:rn0C2YT8:rvrA00:cvnDellInc.:ct13:cvrNotSpecified:
dmi.product.name: Inspiron 20-3052
dmi.product.version: 3.8.3
dmi.sys.vendor: Dell Inc.

Revision history for this message
Ethan Weegee (ethanweegee) wrote :
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Ethan Weegee (ethanweegee) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
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Ethan Weegee (ethanweegee) wrote : CRDA.txt

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Ethan Weegee (ethanweegee) wrote : CurrentDmesg.txt

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Ethan Weegee (ethanweegee) wrote : IwConfig.txt

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Ethan Weegee (ethanweegee) wrote : JournalErrors.txt

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Ethan Weegee (ethanweegee) wrote : Lspci.txt

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Ethan Weegee (ethanweegee) wrote : Lsusb.txt

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Ethan Weegee (ethanweegee) wrote : ProcCpuinfo.txt

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Ethan Weegee (ethanweegee) wrote : ProcEnviron.txt

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Ethan Weegee (ethanweegee) wrote : ProcInterrupts.txt

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Ethan Weegee (ethanweegee) wrote : ProcModules.txt

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Ethan Weegee (ethanweegee) wrote : PulseList.txt

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Ethan Weegee (ethanweegee) wrote : RfKill.txt

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Ethan Weegee (ethanweegee) wrote : UdevDb.txt

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Ethan Weegee (ethanweegee) wrote : WifiSyslog.txt

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Andy Whitcroft (apw) wrote :
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From the associated forum post (https://ubuntuforums.org/showthread.php?t=2367549) the following is claimed as dmesg output:

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    Ubuntu freezing inevitably and randomly

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    21 Hours Ago #11
    ethanweegee
    ethanweegee is offline First Cup of Ubuntu

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    Re: Ubuntu freezing inevitably and randomly

        Quote Originally Posted by BenginM View Post
        So you think you're hitting this bug with your CPU!
        Honestly, I don't know. Maybe. But if it works (And for what it's worth, still hasn't crashed) then that's fine by me.
        I have installed chess, VLC, and other minor packages with no problem.
        But more importantly, this bug is from 2015, and hasn't been patched?! Why not? And how do I tell that this bug is the problem?

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    21 Hours Ago #12
    ethanweegee
    ethanweegee is offline First Cup of Ubuntu

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    Re: Ubuntu freezing inevitably and randomly

        It finally crashed again! Guess this isn't much of a solution... Anything else I can try?
        This comment:

        Vladimir Jicha 2015-12-08 10:13:29 UTC
        For me setting max_cstate=1 didn't solve the bug. It improved the time to freeze from a couple of minutes to a couple of hours. But it is not a fully and universally working workaround.

        And it still is crashing upon boot occasionally! Argh...

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    20 Hours Ago #13
    BenginM's Avatar
    BenginM
    BenginM is online now Frothy Coffee!

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    Re: Ubuntu freezing inevitably and randomly

        Is this now happeinng in Xubuntu ..!

        you may want to test the behaviour booting with a newer kernel ..

        you can truobleshoot/debug this if you want..

        https://help.ubuntu.com/community/DebuggingSystemCrash

        https://help.ubuntu.com/lts/servergu...rash-dump.html

        https://wiki.ubuntu.com/Kernel/CrashdumpRecipe

        https://wiki.ubuntu.com/DebuggingKernelOops

        https://stackoverflow.com/questions/4943857/linux-kernel-live-debugging-how-its-done-and-what-tools-are-used/42316607#42316607

        ## this is the interesting bits in the kern.log ..

        Code:

        Jul 31 12:16:19 ethan-Inspiron-20-3052 kernel: [ 937.060263] dpm_run_callback(): platform_pm_resume+0x0/0x50 returns -19
        Jul 31 12:16:19 ethan-Inspiron-20-3052 kernel: [ 937.060270] PM: Device i8042 failed to resume: error -19
     ...

Revision history for this message
Timo Aaltonen (tjaalton) wrote :

see bug 1680904

this is likely another dupe

affects: linux-hwe (Ubuntu) → linux (Ubuntu)
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Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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