[Dell XPS 9350 Laptop] laptop fails to wake from suspend, requires restart
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Dell Sputnik |
Invalid
|
Undecided
|
Unassigned | ||
linux-hwe-edge (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
When I close the laptop lid, the laptop appears to suspend, but when I open it again, the power light comes on, but nothing else. The caps lock light won't go on, and the laptop restarts after about 20 seconds.
Laptop: Dell XPS 9350
This happened on 16.04.1 with kernel 4.4, but upgrading the kernel with linux-generic-
$ uname -a
Linux tom-XPS-13-9350 4.8.0-34-generic #36~16.04.1-Ubuntu SMP Wed Dec 21 18:55:08 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
The relevant part of the syslog is:
Jan 14 23:51:32 tom-XPS-13-9350 NetworkManager[
Jan 14 23:51:32 tom-XPS-13-9350 NetworkManager[
Jan 14 23:51:32 tom-XPS-13-9350 NetworkManager[
Jan 14 23:51:32 tom-XPS-13-9350 NetworkManager[
Jan 14 23:51:32 tom-XPS-13-9350 NetworkManager[
Jan 14 23:51:32 tom-XPS-13-9350 wpa_supplicant[
Jan 14 23:51:32 tom-XPS-13-9350 avahi-daemon[970]: Withdrawing address record for 192.168.0.105 on wlp58s0.
Jan 14 23:51:32 tom-XPS-13-9350 avahi-daemon[970]: Leaving mDNS multicast group on interface wlp58s0.IPv4 with address 192.168.0.105.
Jan 14 23:51:32 tom-XPS-13-9350 kernel: [10048.980954] brcmf_cfg80211_
Jan 14 23:51:32 tom-XPS-13-9350 avahi-daemon[970]: Interface wlp58s0.IPv4 no longer relevant for mDNS.
Jan 14 23:51:32 tom-XPS-13-9350 NetworkManager[
Jan 14 23:51:32 tom-XPS-13-9350 avahi-daemon[970]: Withdrawing address record for fe80::872b:
Jan 14 23:51:32 tom-XPS-13-9350 avahi-daemon[970]: Leaving mDNS multicast group on interface wlp58s0.IPv6 with address fe80::872b:
Jan 14 23:51:32 tom-XPS-13-9350 avahi-daemon[970]: Interface wlp58s0.IPv6 no longer relevant for mDNS.
Jan 14 23:51:32 tom-XPS-13-9350 wpa_supplicant[
Jan 14 23:51:32 tom-XPS-13-9350 dnsmasq[1410]: setting upstream servers from DBus
Jan 14 23:51:32 tom-XPS-13-9350 whoopsie[983]: [23:51:32] Cannot reach: https:/
Jan 14 23:51:32 tom-XPS-13-9350 whoopsie[983]: [23:51:32] offline
Jan 14 23:51:32 tom-XPS-13-9350 whoopsie[983]: [23:51:32] Cannot reach: https:/
Jan 14 23:51:32 tom-XPS-13-9350 NetworkManager[
Jan 14 23:51:33 tom-XPS-13-9350 whoopsie[983]: [23:51:33] Cannot reach: https:/
Jan 14 23:51:33 tom-XPS-13-9350 wpa_supplicant[
Jan 14 23:51:33 tom-XPS-13-9350 dbus[984]: [system] Activating via systemd: service name='org.
Jan 14 23:51:33 tom-XPS-13-9350 systemd[1]: Starting Network Manager Script Dispatcher Service...
Jan 14 23:51:33 tom-XPS-13-9350 dbus[984]: [system] Successfully activated service 'org.freedeskto
Jan 14 23:51:33 tom-XPS-13-9350 systemd[1]: Started Network Manager Script Dispatcher Service.
Jan 14 23:51:33 tom-XPS-13-9350 nm-dispatcher: req:1 'down' [wlp58s0]: new request (1 scripts)
Jan 14 23:51:33 tom-XPS-13-9350 nm-dispatcher: req:1 'down' [wlp58s0]: start running ordered scripts...
Jan 14 23:51:33 tom-XPS-13-9350 wpa_supplicant[
Jan 14 23:51:33 tom-XPS-13-9350 systemd[1]: Reached target Sleep.
Jan 14 23:51:33 tom-XPS-13-9350 systemd[1]: Starting Suspend...
Jan 14 23:51:33 tom-XPS-13-9350 systemd-
Jan 14 23:51:33 tom-XPS-13-9350 systemd-
Jan 14 23:51:33 tom-XPS-13-9350 systemd-
Jan 15 13:01:48 tom-XPS-13-9350 rsyslogd: [origin software="rsyslogd" swVersion="8.16.0" x-pid="944" x-info="http://
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-
ProcVersionSign
Uname: Linux 4.8.0-34-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
Date: Sun Jan 15 13:46:33 2017
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-09-25 (111 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm-
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
SourcePackage: linux-hwe-edge
UpgradeStatus: No upgrade log present (probably fresh install)
summary: |
- laptop fails to wake from suspend, requires restart + [Dell XPS 9350 Laptop] laptop fails to wake from suspend, requires + restart |
affects: | linux → dell-sputnik |
There was a remaining upgrade of some apport packages, and I think this has fixed the issue now.