wifi driver and audio is not working when installed ubuntu 22.04

Bug #2133319 reported by Sandipan
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-hwe-6.8 (Ubuntu)
New
Undecided
Unassigned

Bug Description

I have recently brought HP Victus laptop, I installed ubuntu 22.04 but it seems the wifi drivers are not working and also the audio is not working, what should I do now

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-6.8.0-87-generic 6.8.0-87.88~22.04.1
ProcVersionSignature: Ubuntu 6.8.0-87.88~22.04.1-generic 6.8.12
Uname: Linux 6.8.0-87-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.10
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC2D0p: sandipandhar 1571 F...m pulseaudio
 /dev/snd/controlC1: sandipandhar 1571 F.... pulseaudio
 /dev/snd/controlC0: sandipandhar 1571 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri Nov 28 19:34:53 2025
InstallationDate: Installed on 2025-11-28 (0 days ago)
InstallationMedia: Ubuntu 22.04.5 LTS "Jammy Jellyfish" - Release amd64 (20240911)
IwConfig:
 lo no wireless extensions.

 eno1 no wireless extensions.

 enx64c901a2cc21 no wireless extensions.
MachineType: HP Victus by HP Gaming Laptop 15-fa2xxx
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-87-generic root=UUID=bd009a24-8856-4725-97f3-148dc7af5949 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-6.8.0-87-generic N/A
 linux-backports-modules-6.8.0-87-generic N/A
 linux-firmware 20220329.git681281e4-0ubuntu3.40
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux-hwe-6.8
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/01/2025
dmi.bios.release: 15.5
dmi.bios.vendor: AMI
dmi.bios.version: F.05
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 8DCD
dmi.board.vendor: HP
dmi.board.version: 50.09
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 50.9
dmi.modalias: dmi:bvnAMI:bvrF.05:bd09/01/2025:br15.5:efr50.9:svnHP:pnVictusbyHPGamingLaptop15-fa2xxx:pvr:rvnHP:rn8DCD:rvr50.09:cvnHP:ct10:cvrChassisVersion:skuBT6B4PA#ACJ:
dmi.product.family: 103C_5335M7 HP Victus
dmi.product.name: Victus by HP Gaming Laptop 15-fa2xxx
dmi.product.sku: BT6B4PA#ACJ
dmi.sys.vendor: HP

Revision history for this message
Sandipan (sandipandhartsk03) wrote :
tags: added: kernel-daily-bug
Revision history for this message
Juerg Haefliger (juergh) wrote (last edit ):

Is there a reason why you're installing a 3.5 year old version of Ubuntu rather than something new? If not, I'd suggest to use at least 24.04.

Revision history for this message
Sandipan (sandipandhartsk03) wrote : Re: [Bug 2133319] Re: wifi driver and audio is not working when installed ubuntu 22.04
Download full text (3.6 KiB)

Ya it workers with 24.04. The only reason I was installing 22.04 was
because my earlier system also had this OS. I brought this new hp victus
and it was not working with the 22.04 OS, thus I put this as an issue.
*With Thanks and Regards*
*Dr. Sandipan Dhar (Ph.D.)*
*Contact no: 8638940660, **8876816368 (whatsapp)*
*Google site link: *https://sites.google.com/view/sandipan1994/home
<https://sites.google.com/view/sandipan1994/home?fbclid=IwAR09c1k2oobVk70T-pShTRmW82TwU7ppvY0HEfKGlIeghJoILgGaZBo2xyA>
*Linke**dIn** profile url:* *https://www.linkedin.com/in/sandi94
<https://www.linkedin.com/in/sandi94>*

On Thu, Dec 4, 2025 at 10:50 AM Juerg Haefliger <email address hidden>
wrote:

> Is there a reason why you're installing a 3.5 year old version of Ubuntu
> rather than something new? If not, I'd suggest to use at least 24.04.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2133319
>
> Title:
> wifi driver and audio is not working when installed ubuntu 22.04
>
> Status in linux-hwe-6.8 package in Ubuntu:
> New
>
> Bug description:
> I have recently brought HP Victus laptop, I installed ubuntu 22.04 but
> it seems the wifi drivers are not working and also the audio is not
> working, what should I do now
>
> ProblemType: Bug
> DistroRelease: Ubuntu 22.04
> Package: linux-image-6.8.0-87-generic 6.8.0-87.88~22.04.1
> ProcVersionSignature: Ubuntu 6.8.0-87.88~22.04.1-generic 6.8.12
> Uname: Linux 6.8.0-87-generic x86_64
> ApportVersion: 2.20.11-0ubuntu82.10
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/pcmC2D0p: sandipandhar 1571 F...m pulseaudio
> /dev/snd/controlC1: sandipandhar 1571 F.... pulseaudio
> /dev/snd/controlC0: sandipandhar 1571 F.... pulseaudio
> CRDA: N/A
> CasperMD5CheckResult: pass
> CurrentDesktop: ubuntu:GNOME
> Date: Fri Nov 28 19:34:53 2025
> InstallationDate: Installed on 2025-11-28 (0 days ago)
> InstallationMedia: Ubuntu 22.04.5 LTS "Jammy Jellyfish" - Release amd64
> (20240911)
> IwConfig:
> lo no wireless extensions.
>
> eno1 no wireless extensions.
>
> enx64c901a2cc21 no wireless extensions.
> MachineType: HP Victus by HP Gaming Laptop 15-fa2xxx
> ProcFB: 0 i915drmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-87-generic
> root=UUID=bd009a24-8856-4725-97f3-148dc7af5949 ro quiet splash vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-6.8.0-87-generic N/A
> linux-backports-modules-6.8.0-87-generic N/A
> linux-firmware
> 20220329.git681281e4-0ubuntu3.40
> RfKill:
> 0: hci0: Bluetooth
> Soft blocked: no
> Hard blocked: no
> SourcePackage: linux-hwe-6.8
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 09/01/2025
> dmi.bios.release: 15.5
> dmi.bios.vendor: AMI
> dmi.bios.version: F.05
> dmi.board.asset.tag: Base Board Asset Tag
> dmi.board.name: 8DCD
> dmi.board.vendor: HP
> dmi.board.version: 50.09
> dmi.chassis.type: 10
> dmi.chassis.vendor: HP
> dmi.chassis.version: Chassis Version
> dmi.ec.firmware....

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