Kernel 6.5.0-15-generic: HDMI Screen detected but stays black at 60 Hz on HP Notebook

Bug #2051703 reported by Jean-Michel Lord
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux-hwe-6.5 (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

When booting with kernel 6.5.0-15-generic, the screen stays black, but it is properly detected since I can move the mouse to it. Moreover, if I reduce the framerate to 30Hz (it normally is at 60Hz) the screen is visible again.

The HDMI screen works fine at 60 Hz using kernel 6.2.0-39.

I'm running Linux Mint 21.2, based on ubuntu 22.04. I'm reporting the bug here since it really seems like a kernel issue.

$ cat /proc/version_signature
Ubuntu 6.5.0-15.15~22.04.1-generic 6.5.3

System:
  Kernel: 6.5.0-15-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 5.8.4 tk: GTK 3.24.33
    wm: muffin dm: LightDM Distro: Linux Mint 21.2 Victoria base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: HP product: HP Notebook v: Type1ProductConfigId
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: HP model: 81F9 v: 67.43 serial: <superuser required> UEFI: Insyde v: F.35
    date: 05/27/2019
Battery:
  ID-1: BAT1 charge: 11.2 Wh (100.0%) condition: 11.2/31.1 Wh (35.9%) volts: 12.3 min: 11.1
    model: Hewlett-Packard PABAS0241231 serial: <filter> status: Full
CPU:
  Info: quad core model: AMD A10-9600P RADEON R5 10 COMPUTE CORES 4C+6G bits: 64 type: MT MCP
    arch: Excavator rev: 1 cache: L1: 320 KiB L2: 2 MiB
  Speed (MHz): avg: 2526 high: 2585 min/max: 1200/2400 boost: enabled cores: 1: 2585 2: 2584
    3: 2551 4: 2387 bogomips: 19163
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
  Device-1: AMD Wani [Radeon R5/R6/R7 Graphics] vendor: Hewlett-Packard driver: amdgpu v: kernel
    ports: active: eDP-1 empty: DP-1,HDMI-A-1 bus-ID: 00:01.0 chip-ID: 1002:9874
  Device-2: Chicony HP TrueVision HD type: USB driver: uvcvideo bus-ID: 2-1:2 chip-ID: 04f2:b56c
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: amdgpu,ati
    unloaded: fbdev,modesetting,vesa gpu: amdgpu display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1366x768 s-dpi: 96
  Monitor-1: eDP res: 1366x768 dpi: 101 diag: 394mm (15.5")
  OpenGL: renderer: CARRIZO (carrizo LLVM 15.0.7 DRM 3.54 6.5.0-15-generic)
    v: 4.6 Mesa 23.0.4-0ubuntu1~22.04.1 direct render: Yes
Audio:
  Device-1: AMD Kabini HDMI/DP Audio vendor: Hewlett-Packard driver: snd_hda_intel v: kernel
    bus-ID: 00:01.1 chip-ID: 1002:9840
  Device-2: AMD Family 15h Audio vendor: Hewlett-Packard driver: snd_hda_intel v: kernel
    bus-ID: 00:09.2 chip-ID: 1022:157a
  Device-3: GN Netcom Jabra EVOLVE LINK type: USB driver: jabra,snd-usb-audio,usbhid
    bus-ID: 1-1.1:3 chip-ID: 0b0e:0306
  Sound Server-1: ALSA v: k6.5.0-15-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL810xE PCI Express Fast Ethernet vendor: Hewlett-Packard driver: r8169
    v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 01:00.0 chip-ID: 10ec:8136
  IF: enp1s0 state: up speed: 100 Mbps duplex: full mac: <filter>
  Device-2: Realtek RTL8723BE PCIe Wireless Network Adapter vendor: Hewlett-Packard
    driver: rtl8723be v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: 2000 bus-ID: 02:00.0
    chip-ID: 10ec:b723
  IF: wlo1 state: up mac: <filter>
  IF-ID-1: br-ba7391f263ca state: down mac: <filter>
  IF-ID-2: docker0 state: down mac: <filter>
Bluetooth:
  Device-1: Realtek Bluetooth Radio type: USB driver: btusb v: 0.8 bus-ID: 1-1.4:5
    chip-ID: 0bda:b008
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 2.1 lmp-v: 4.0
    sub-v: 9f73
Drives:
  Local Storage: total: 953.87 GiB used: 368.09 GiB (38.6%)
  ID-1: /dev/sda vendor: Lexar model: SSD NS100 1TB size: 953.87 GiB speed: 6.0 Gb/s
    serial: <filter>
Partition:
  ID-1: / size: 233.62 GiB used: 66.13 GiB (28.3%) fs: ext4 dev: /dev/sda3
  ID-2: /boot/efi size: 486 MiB used: 7 MiB (1.4%) fs: vfat dev: /dev/sda1
  ID-3: /home size: 687.66 GiB used: 301.96 GiB (43.9%) fs: ext4 dev: /dev/sda4
Swap:
  ID-1: swap-1 type: partition size: 15.26 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/sda2
Sensors:
  System Temperatures: cpu: 52.0 C mobo: 20.0 C gpu: amdgpu temp: 51.0 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2537 apt: 2530 flatpak: 7
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/docker.list
    1: deb [arch=amd64 signed-by=/etc/apt/keyrings/docker.gpg] https: //download.docker.com/linux/ubuntu jammy stable
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
    1: deb [arch=amd64] https: //dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http: //packages.linuxmint.com victoria main upstream import backport
    2: deb http: //ubuntu.mirror.iweb.ca jammy main restricted universe multiverse
    3: deb http: //ubuntu.mirror.iweb.ca jammy-updates main restricted universe multiverse
    4: deb http: //ubuntu.mirror.iweb.ca jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
  Active apt repos in: /etc/apt/sources.list.d/onedrive.list
    1: deb [arch=amd64 signed-by=/usr/share/keyrings/obs-onedrive.gpg] https: //download.opensuse.org/repositories/home:/npreining:/debian-ubuntu-onedrive/xUbuntu_22.04/ ./
  Active apt repos in: /etc/apt/sources.list.d/slack.list
    1: deb https: //packagecloud.io/slacktechnologies/slack/debian/ jessie main
  Active apt repos in: /etc/apt/sources.list.d/vscode.list
    1: deb [arch=amd64,arm64,armhf] http: //packages.microsoft.com/repos/code stable main
Info:
  Processes: 271 Uptime: 52m Memory: 15.09 GiB used: 2.76 GiB (18.3%) Init: systemd v: 249
  runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12 Client: Cinnamon v: 5.8.4 inxi: 3.3.13

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/2051703/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Paul White (paulw2u)
affects: ubuntu → linux-hwe-6.5 (Ubuntu)
tags: added: jammy
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-hwe-6.5 (Ubuntu):
status: New → Confirmed
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