MSI Katana GF66 11UD does not wake from sleep

[Saud Meraj]

pc keep getting stuck on suspend,restart and shutdown and i have changed my GRUB_CMDLINE_LINUX_DEFALT to "quiet splash reboot=bios" but it still got stuck so i revert it to the orignal

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13
Uname: Linux 6.2.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 23 20:46:21 2023
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: Continuously
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 Intel Corporation TigerLake-H GT1 [UHD Graphics] [8086:9a60] (rev 01) (prog-if 00 [VGA controller])
   Subsystem: Micro-Star International Co., Ltd. [MSI] TigerLake-H GT1 [UHD Graphics] [1462:12ec]
   Subsystem: Micro-Star International Co., Ltd. [MSI] GA107M [GeForce RTX 3050 Ti Mobile] [1462:12ec]
InstallationDate: Installed on 2023-08-14 (8 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
MachineType: Micro-Star International Co., Ltd. Katana GF66 11UD
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-26-generic root=UUID=82585f8b-7818-4180-b0a0-fe1cc850c24f ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/24/2022
dmi.bios.release: 3.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: E1582IMS.313
dmi.board.asset.tag: Default string
dmi.board.name: MS-1582
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrE1582IMS.313:bd06/24/2022:br3.19:svnMicro-StarInternationalCo.,Ltd.:pnKatanaGF6611UD:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1582:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:sku1582.3:
dmi.product.family: GF
dmi.product.name: Katana GF66 11UD
dmi.product.sku: 1582.3
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.4-0ubuntu1~22.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.7~22.04.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

[Daniel van Vugt (vanvugt)]

Thanks for the bug report. Next time the problem happens, after forcing a reboot please run:

  journalctl -b-1 > prevboot.txt

and attach the resulting text file here.