Bluetooth not working (Intel AX201)

Bug #2030278 reported by Aditya Kumar pradhan
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-hwe-6.2 (Ubuntu)
New
Undecided
Unassigned

Bug Description

Previously my system was blackscreen, then I updated it using sudo apt-get install ubuntu-desktop
But bluetooth is not working

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: bluetooth (not installed)
ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13
Uname: Linux 6.2.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Aug 5 19:54:38 2023
InstallationDate: Installed on 2022-11-07 (270 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
InterestingModules: rfcomm bnep btusb bluetooth
MachineType: Dell Inc. Latitude 3420
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-26-generic root=UUID=e13766ee-1098-40d4-a954-404d5fa5723e ro quiet splash vt.handoff=7
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/06/2023
dmi.bios.release: 1.30
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.30.0
dmi.board.name: 014WMV
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.30.0:bd06/06/2023:br1.30:svnDellInc.:pnLatitude3420:pvr:rvnDellInc.:rn014WMV:rvrA00:cvnDellInc.:ct10:cvr:sku0B60:
dmi.product.family: Latitude
dmi.product.name: Latitude 3420
dmi.product.sku: 0B60
dmi.sys.vendor: Dell Inc.
hciconfig:
 hci0: Type: Primary Bus: USB
  BD Address: CC:15:31:D1:4B:55 ACL MTU: 1021:4 SCO MTU: 96:6
  UP RUNNING PSCAN
  RX bytes:21620 acl:0 sco:0 events:3376 errors:0
  TX bytes:814317 acl:0 sco:0 commands:3369 errors:0

Revision history for this message
Aditya Kumar pradhan (aditya-whitecollar) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

This is unlikely to be a bluez bug because that package hasn't changed in over a year. It looks more likely caused by the introduction of the linux-hwe-6.2 kernel.

summary: - Bluetooth not working
+ Bluetooth not working (Intel AX201)
affects: bluez (Ubuntu) → linux-hwe-6.2 (Ubuntu)
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