[nouveau] Xorg freeze

[Oscar Valini]

Black screen appears after some minutes idle on battery, using the open source driver, Possibly a problem with suspension. Hangs in a few minutes using the nvidia 460 and 465 driver, on battery or charging, Possibly a problem with the driver. Dual boot with Windows 10 system with bitlocker.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.8.0-59.66~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-59-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
BootLog: Error: [Errno 13] Permissão negada: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat Jun 26 16:44:27 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: Several times a day
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:0a03]
InstallationDate: Installed on 2021-06-24 (2 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
MachineType: Dell Inc. Vostro 5402
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-59-generic root=UUID=195c13ee-2b5c-414e-b67e-ebdc2420003a ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/30/2021
dmi.bios.release: 1.4
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.1
dmi.board.name: 0TMFFT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.4.1:bd03/30/2021:br1.4:svnDellInc.:pnVostro5402:pvr:rvnDellInc.:rn0TMFFT:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Vostro
dmi.product.name: Vostro 5402
dmi.product.sku: 0A03
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

[Daniel van Vugt (vanvugt)]

Thanks for the bug report. This appears to be the 'nouveau' kernel driver crashing. Please use the 'Extensions' app to install the proprietary Nvidia driver instead.