"No bluetooth found"
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux-hwe-5.8 (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
I'm running on Ubuntu 20.04. My system has a dual-boot installation and Bluetooth works fine on Windows. however whenever I try to turn it on on Ubuntu, the settings GUI displays the message "No Bluetooth found, plug in dongle to use Bluetooth".
My device uses an Intel Wireless-AC 9462 card that drives both WiFi and Bluetooth.
If I check the service status it says that Bluetooth is running but it won't show on my settings menu...
$ /etc/init.
● bluetooth.service - Bluetooth service
Loaded: loaded (/lib/systemd/
Active: active (running) since Mon 2021-02-08 18:21:07 MST; 5h 51min ago
Docs: man:bluetoothd(8)
Main PID: 706 (bluetoothd)
Status: "Running"
Tasks: 1 (limit: 18704)
Memory: 2.3M
CGroup: /system.
└─706 /usr/lib/
feb 08 18:21:07 criopc systemd[1]: Starting Bluetooth service...
feb 08 18:21:07 criopc bluetoothd[706]: Bluetooth daemon 5.53
feb 08 18:21:07 criopc systemd[1]: Started Bluetooth service.
feb 08 18:21:07 criopc bluetoothd[706]: Starting SDP server
feb 08 18:21:07 criopc bluetoothd[706]: Bluetooth management interface
feb 08 18:21:07 criopc bluetoothd[706]: Bluetooth management interface 1.17 initialized
more logs and information can be found in the followinf Askubuntu thread: https:/
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-
ProcVersionSign
Uname: Linux 5.8.0-43-generic x86_64
ApportVersion: 2.20.11-
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Tue Feb 9 00:06:48 2021
InstallationDate: Installed on 2021-02-08 (0 days ago)
InstallationMedia: Ubuntu 20.04.2 LTS "Focal Fossa" - Release amd64 (20210204)
SourcePackage: linux-signed-
UpgradeStatus: No upgrade log present (probably fresh install)
description: | updated |
description: | updated |
description: | updated |
description: | updated |
information type: | Public → Public Security |
affects: | linux-signed-hwe-5.8 (Ubuntu) → linux-hwe-5.8 (Ubuntu) |
information type: | Public Security → Public |