[Intel 9560] wifi connection does not work properly

Bug #1978777 reported by Gangu Sasi Sekharan Sadaram
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-hwe-5.4 (Ubuntu)
New
Undecided
Unassigned

Bug Description

I am not able to say much, since I don't know how to describe the problem. Yet I can mention that whenever I am trying to download the files like whatever is required to upgrade the software, the wifi connection does not work properly(Mobile Data, usually). I have checked if there is an error in the Wifi module by running the same, within Windows 11 updates, which worked normally as expected.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 5.4.0-107.121~18.04.1-generic 5.4.174
Uname: Linux 5.4.0-107-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.27
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Jun 15 11:44:08 2022
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus:
 nvidia, 470.103.01, 5.4.0-104-generic, x86_64: installed
 nvidia, 470.103.01, 5.4.0-107-generic, x86_64: installed
DpkgLog:

ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation Device [8086:3e9b] (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:85fc]
 NVIDIA Corporation Device [10de:1f91] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:85fc]
InstallationDate: Installed on 2020-10-26 (596 days ago)
InstallationMedia: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64 (20200806.1)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 04f2:b627 Chicony Electronics Co., Ltd
 Bus 001 Device 004: ID 8087:0aaa Intel Corp.
 Bus 001 Device 002: ID 3938:1032
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP Pavilion Gaming Laptop 15-dk0xxx
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-107-generic root=UUID=aafecb7f-435a-43bb-a2ed-eabab507c6ad ro quiet splash vt.handoff=1
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/18/2021
dmi.bios.vendor: Insyde
dmi.bios.version: F.50
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 85FC
dmi.board.vendor: HP
dmi.board.version: 42.47
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.50:bd08/18/2021:svnHP:pnHPPavilionGamingLaptop15-dk0xxx:pvrType1ProductConfigId:rvnHP:rn85FC:rvr42.47:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Gaming Laptop 15-dk0xxx
dmi.product.sku: 7LH02PA#ACJ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~18.04.1
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

Revision history for this message
Gangu Sasi Sekharan Sadaram (purushottham) wrote :
summary: - NOt able to Install any updates
+ [Intel 9560] wifi connection does not work properly
affects: xorg (Ubuntu) → linux-hwe-5.4 (Ubuntu)
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