Dell XPS 15 9520 kernel 5.19.0-40-generic crashing
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux-hwe-5.19 (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
I work on a Dell XPS 15 9520 laptop half a year. I use Ubuntu 22.04.2 LTS. I didn't have any problem all this time. But after update to kernel 5.19.0-40-generic sometimes system crashes.
Everything works normal if I use kernel 5.19.0-38-generic and lower. It seems like an intel graphics driver problem. When system crashes I see graphical glitches. Then updated to 5.19.0-41-generic and problem still here. The crash occurs while I am watching a video. It doesn't matter where I am watching video in a browser or a VLC player.
Now I am using 5.19.0-38-generic for several days and everything is normal. I switched to 5.19.0-41-generic for creating a bug-report. I didn't find anything in the logs. When this happens, the laptop does not respond to anything. I have to turn it off by long pressing the power button. Also I checked RAM with memtestx86+. RAM is ok.
CPU: 12th Gen Intel® Core™ i7-12700H × 20
RAM: Kingston 32Gb
Video: Intel® Iris® Xe Graphics + Nvidia RTX 3050 (use only in games).
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-generic-
ProcVersionSign
Uname: Linux 5.19.0-41-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.11-0ubuntu82.4
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 30 22:33:35 2023
InstallationDate: Installed on 2023-02-08 (81 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=ru_RU.UTF-8
SHELL=/bin/bash
SourcePackage: linux-meta-hwe-5.19
UpgradeStatus: No upgrade log present (probably fresh install)
modified.
# set this to 0 to disable apport, or to 1 to enable it
# you can temporarily override this with
# sudo service apport start force_start=1
enabled=0
mtime.conffile.
description: | updated |
description: | updated |
affects: | linux-meta-hwe-5.19 (Ubuntu) → linux-hwe-5.19 (Ubuntu) |
Photo how does it look