Upgrade Kernel 5.19.0-35-generic [Sound Blaster Recon3D / Z-Series] not detected anymore

Bug #2009522 reported by Jude Bradley
44
This bug affects 10 people
Affects Status Importance Assigned to Milestone
linux-hwe-5.19 (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Upgrade Kernel 5.19.0-35-generic [Sound Blaster Recon3D / Z-Series] not detected anymore
Operating System: Kubuntu 22.10
KDE Plasma Version: 5.27.2
KDE Frameworks Version: 5.103.0
Qt Version: 5.15.6
Kernel Version: 5.19.0-35-generic (64-bit)
Graphics Platform: X11
Processors: 16 × Intel® Core™ i9-9900KF CPU @ 3.60GHz
Memory: 31.3 GiB of RAM
Graphics Processor: NVIDIA GeForce RTX 3070 Ti/PCIe/SSE2
Manufacturer: Gigabyte Technology Co., Ltd.
Product Name: Z390 UD

See also https://askubuntu.com/questions/1457574/upgrade-kernel-5-19-0-35-generic-sound-blaster-recon3d-z-series-not-detected

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-hwe-5.19 (Ubuntu):
status: New → Confirmed
Revision history for this message
Jens (jewo1975) wrote (last edit ):

the same problem here on kernel
5.19.0-35-generic #36-Ubuntu SMP PREEMPT_DYNAMIC Fri Feb 3 18:36:56 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux

Ubuntu 22.04 LTS and Ubuntu 22.10

the sound card does not work.
the sound card works without problems on kernel 5.19.0-32

Revision history for this message
Rovano (rovano) wrote :
Revision history for this message
Andre Felix da Silva (andrefelix) wrote :
Download full text (4.4 KiB)

I'm facing the same issue with Sound Blaster Recon3D / Z-Series. See "inxi -Fxzd" output

System:
  Kernel: 5.19.0-35-generic x86_64 bits: 64 compiler: N/A Desktop: GNOME 42.5
    Distro: Ubuntu 22.04.2 LTS (Jammy Jellyfish)
Audio:
  Device-1: Creative Labs Sound Core3D [Sound Blaster Recon3D / Z-Series]
    driver: N/A bus-ID: 01:00.0

---
Full output

System:
  Kernel: 5.19.0-35-generic x86_64 bits: 64 compiler: N/A Desktop: GNOME 42.5
    Distro: Ubuntu 22.04.2 LTS (Jammy Jellyfish)
Machine:
  Type: Desktop Mobo: ASRock model: X99 Extreme4 serial: <superuser required>
    UEFI: American Megatrends v: P3.60 date: 08/11/2016
CPU:
  Info: 6-core model: Intel Xeon E5-2603 v4 bits: 64 type: MCP
    arch: Broadwell rev: 1 cache: L1: 384 KiB L2: 1.5 MiB L3: 15 MiB
  Speed (MHz): avg: 1207 high: 1245 min/max: 1200/1700 cores: 1: 1200
    2: 1245 3: 1200 4: 1200 5: 1200 6: 1200 bogomips: 20392
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: NVIDIA GP106 [GeForce GTX 1060 6GB] vendor: Gigabyte
    driver: nvidia v: 510.108.03 bus-ID: 02:00.0
  Device-2: Microdia CyberTrack H6 type: USB driver: uvcvideo bus-ID: 3-4:4
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: nvidia
    unloaded: fbdev,modesetting,nouveau,vesa gpu: nvidia resolution:
    1: 2560x1440~60Hz 2: 1920x1080~60Hz 3: 2560x1440~60Hz
  OpenGL: renderer: NVIDIA GeForce GTX 1060 6GB/PCIe/SSE2
    v: 4.6.0 NVIDIA 510.108.03 direct render: Yes
Audio:
  Device-1: Creative Labs Sound Core3D [Sound Blaster Recon3D / Z-Series]
    driver: N/A bus-ID: 01:00.0
  Device-2: NVIDIA GP106 High Definition Audio vendor: Gigabyte driver: N/A
    bus-ID: 02:00.1
  Device-3: Microdia CyberTrack H6 type: USB driver: uvcvideo bus-ID: 3-4:4
  Device-4: Blue Microphones Yeti Stereo Microphone type: USB
    driver: hid-generic,usbhid bus-ID: 3-9:5
  Sound Server-1: ALSA v: k5.19.0-35-generic running: yes
  Sound Server-2: OSS v: N/A running: no?
  Sound Server-3: PulseAudio v: 15.99.1 running: no
  Sound Server-4: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel Ethernet I218-V vendor: ASRock driver: e1000e v: kernel
    port: f020 bus-ID: 00:19.0
  IF: enp0s25 state: up speed: 100 Mbps duplex: full mac: <filter>
  Device-2: Realtek RTL8192EE PCIe Wireless Network Adapter
    driver: rtl8192ee v: kernel port: d000 bus-ID: 04:00.0
  IF: wlp4s0 state: up mac: <filter>
  IF-ID-1: br-01c4b5ccbcf4 state: down mac: <filter>
  IF-ID-2: br-09d852072aff state: down mac: <filter>
  IF-ID-3: br-149bd63bb496 state: down mac: <filter>
  IF-ID-4: br-34c966e547f4 state: down mac: <filter>
  IF-ID-5: br-4c8040968642 state: down mac: <filter>
  IF-ID-6: br-5f8be2289db3 state: down mac: <filter>
  IF-ID-7: br-6711a4271e84 state: down mac: <filter>
  IF-ID-8: br-6d2e804dfbbe state: down mac: <filter>
  IF-ID-9: docker0 state: down mac: <filter>
RAID:
  Device-1: bpool type: zfs status: ONLINE level: linear raw: size: 1.88 GiB
    free: 1.38 GiB zfs-fs: size: 1.75 GiB free: 1.26 GiB
  Components: Online: N/A
  Device-2: rpool type: zfs status: ONLINE level: linear raw: size: 460 GiB
    free: 300 GiB zfs-fs: size: 445.75 GiB free: 285.58 GiB
  Components: Online: N/A...

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Revision history for this message
Oscaruzzo (oscar-lazzarino) wrote :

This happens only after updating kernel to 5.19. It works booting older kernels like 5.15

Revision history for this message
MRATT (mrmail) wrote :

Hi. I also am affected by this. I wondered why it worked on the install USB (5.15.xxx) but not on the actual computer it got installed on.

This is on a fresh install of Ubuntu Desktop 64-bit 22.04, with an immediate `apt dist-upgrade -y`

Thanks all!

Revision history for this message
Fernando Porrino Serrano (fher1986) wrote :

Another one affected, works ok with 5.19.32, but no sound with 5.19.35 nor 5.19.38.

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