Redragon M808-KS mouse not working

Bug #1958839 reported by Mohammad Akbarizadeh
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-hwe-5.13 (Ubuntu)
New
Undecided
Unassigned

Bug Description

Hi
I got a Redragon M808-KS WIRED & WIRELESS mouse and it is working fine in windows. But, when I switch to Ubuntu it is not working and the strange part is the mouse is plug and play type and does not need any particular driver.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.13.0-27.29~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-27-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 470.86 Tue Oct 26 21:55:45 UTC 2021
 GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04)
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Jan 24 11:47:42 2022
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
 nvidia, 470.86, 5.11.0-41-generic, x86_64: installed
 nvidia, 470.86, 5.13.0-27-generic, x86_64: installed
GraphicsCard:
 Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. 4th Gen Core Processor Integrated Graphics Controller [1043:11cd]
   Subsystem: ASUSTeK Computer Inc. GM107M [GeForce GTX 850M] [1043:11cd]
InstallationDate: Installed on 2021-10-21 (94 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
MachineType: ASUSTeK COMPUTER INC. N550JK
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-27-generic root=UUID=01a2cb99-7964-4a0b-a8f4-2b16aa8fdd89 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/23/2014
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N550JK.204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N550JK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN550JK.204:bd01/23/2014:br4.6:svnASUSTeKCOMPUTERINC.:pnN550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:skuASUS-NotebookSKU:
dmi.product.family: N
dmi.product.name: N550JK
dmi.product.sku: ASUS-NotebookSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.105-3~20.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.5
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Mohammad Akbarizadeh (m.akbarizadeh75) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks for the bug report.

According to Lsusb.txt above, there is no mouse or wireless receiver plugged into any USB port. So this is a kernel bug if anything.

affects: xorg (Ubuntu) → linux-hwe-5.13 (Ubuntu)
summary: - mouse not working
+ Redragon M808-KS mouse not working
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.