Cannot Start GUI with latest kernel

Bug #1946436 reported by Peter Sosin
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux-hwe-5.11 (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I have problem with my Ubuntu. I have updated Ubuntu around 01/09/2021. After this update I restarted my PC and booted Ubuntu. I reached Ubuntu Graphic Login to Desktop, but I noticed that Login screen is only on one monitor ( I work with 2 monitors and before both monitors were used) and resolution is not right (black border around all edges of monitor). I entered my password but I was not able to get to Ubuntu Desktop. After entering password there was black screen with some flashes and after few seconds I returned to Graphic Ubuntu Login Screen. I repeated login operation few times, the behavior is always the same. I managed to shutdown PC from Graphic Ubuntu Login Screen. I started my PC/Ubuntu once again but selected advanced boot options. In this screen there were show 3 last linux kernels. Last one 5.11.0-27 (which does not work I confirmed this later) and the one before the last 5.8.0-63. I selected this. It did work and I managed to login to Ubuntu desktop no problems. I decided to wait few weeks and today 09/10/2021 I have booted 5.8.0-63 and I updated my Ubuntu hoping that problem was noticed and solved. After update I rebooted PC/Ubuntu and the problem still persist. I rebooted with advanced boot options. I have notice that latest kernel is 5.11.0-37, next is 5.11.0-27 and both don't work (both behave the same) and third one 5.8.0-63 - this one works.
I am not very experienced with Linux, but my gut filling is that problem is with Nividia Video Driver. First can you fix this problem in next updates? Or find some work around

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.8.0-63.71~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-63-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 340.108 Wed Dec 11 11:06:58 PST 2019
 GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04)
.proc.driver.nvidia.warnings.fbdev:
 Your system is not currently configured to drive a VGA console
 on the primary VGA device. The NVIDIA Linux graphics driver
 requires the use of a text-mode VGA console. Use of other console
 drivers including, but not limited to, vesafb, may result in
 corruption and stability problems, and is not supported.
ApportVersion: 2.20.11-0ubuntu27.20
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 8 17:32:00 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus: nvidia-340, 340.108, 5.8.0-63-generic, x86_64: installed
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
 NVIDIA Corporation GT218 [GeForce 210] [10de:0a65] (rev a2) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. GT218 [GeForce 210] [1043:83f4]
InstallationDate: Installed on 2020-05-10 (516 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: System manufacturer System Product Name
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-63-generic root=UUID=9829ad35-9139-414e-aacd-ffe025000477 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/12/2013
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1902
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z77-V LX
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1902:bd04/12/2013:br4.6:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-VLX:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.105-3~20.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.11-1ubuntu1~20.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Peter Sosin (peter-sosin) wrote :
Revision history for this message
Peter Sosin (peter-sosin) wrote :

This bug report was done with 5.8.0-63 that works. Problem is with 5.11.0-27 and 5.11.0-37.

Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Bug reporting is mostly about finding & fixing problems thus preventing future users from hitting the same bug.

I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

(Have you tried using the GA kernel? https://wiki.ubuntu.com/Kernel/LTSEnablementStack)

affects: ubuntu → linux-hwe-5.11 (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-hwe-5.11 (Ubuntu):
status: New → Confirmed
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