Broadcom Firmware Missing for Live CD Precise Pangolin RC

Bug #985968 reported by Stephen V. Williams on 2012-04-20
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux-firmware (Ubuntu)
Medium
Unassigned

Bug Description

When installing ubuntu or running the live edition from CD the wireless card reports as "Firmware Missing". During the installation process it will detect the card as a Wireless Network to select (odd). This could cause confusion for in-experienced computer users who won't understand what they are seeing. If you are installing on a laptop your first inclination is to use wireless so this missing feature problematic.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: wireless-tools 30~pre9-5ubuntu2
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
Uname: Linux 3.2.0-23-generic x86_64
ApportVersion: 2.0.1-0ubuntu5
Architecture: amd64
Date: Thu Apr 19 20:54:21 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64+mac (20120419)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: wireless-tools
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.0.1-0ubuntu5
Architecture: amd64
Dependencies:

DistroRelease: Ubuntu 12.04
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64+mac (20120419)
Package: linux-firmware 1.79
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
Tags: precise
Uname: Linux 3.2.0-23-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/985968

tags: added: iso-testing
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in wireless-tools (Ubuntu):
status: New → Confirmed

Broadcom firmware depends on a number of different factors. Maybe your card requires the proprietary broadcom driver, which we can't ship with the CD?

While doing the installation, have you clicked "Install third-party software" on the first or second screen of the installer? This would enable downloading the driver from the Internet, which however will obviously require a wired connection.

linux-firmware itself ships some firmware for the broadcom devices already.

If you could please run 'apport-collect 985968' from the system which is experiencing this issue it would help a lot in debugging.

Thanks!

affects: wireless-tools (Ubuntu) → linux-firmware (Ubuntu)
Changed in linux-firmware (Ubuntu):
status: Confirmed → Incomplete

I'll run that tonight when I get home. Also there is another bug #985965 which relates to Additional Drivers doesn't find the Broadcom wireless drivers when connected to the internet with an ethernet cord.

Changed in linux-firmware (Ubuntu):
importance: Undecided → Medium

Sorry for the delay, let me know if there is anything else you'd like me to do or test ...

tags: added: apport-collected
description: updated
cmcanulty (cmcanulty) wrote :

The trouble is I get the freeze before the install 3rd party software screen I get a freeze on the splash screen and after 3 days of testing different F6 perameters I see it is a missing firmware issue even though the laptop currently has the firmware ionstalled and wireless works with 11.10. I don't know how to install firmware from the live CD.

Seth Forshee (sforshee) wrote :

The freeze due to missing firmware is a bug. We have a fix, see bug #950295.

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