Cannot boot with RX 7900 XTX: *ERROR* hw_init of IP block <smu> failed -62

Bug #2052840 reported by Salem Yaslim
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-firmware (Ubuntu)
New
Undecided
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Bug Description

Hello, I'm facing this issue before few months after software upgrade,

Distro: Kubuntu 23.10
Kernel: Linux kernel 6.5.0-17-generic
Linux Firmware: 20230919.git3672ccab-0ubuntu2.5

My Specs:
CPU: Ryzen 9 7950X
RAM: 64GB = 16GB × 4 5200/MT DDR5
GPU: Radeon RX 7900 XTX (Founder Edition from Sapphire)
Motherboard: Gigabyte B650M GAMING X AX

NOTICE: I can boot after 10-20 tries and sometimes I cannot boot at all

there other users faced same issue (look like because linux-firmware): https://ubuntuforums.org/showthread.php?t=2489556

My dmesg logs attached

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Salem Yaslim (xlmnxp) wrote :
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Salem Yaslim (xlmnxp) wrote :

Screenshot of the error in the logs

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Salem Yaslim (xlmnxp) wrote :

I just downgraded to 20230323.gitbcdcfbcf-0ubuntu1.2 and received different error message
that resolve SMU issue but still cannot boot because system freeze after
```
[ 5.165679] kernel: [drm] try to fall back to amdgpu/gc_11_0_0_mes.bin
```

Revision history for this message
Salem Yaslim (xlmnxp) wrote :

I just tried `20230919.git3672ccab-0ubuntu2.1` which resolve the issue? (idk yet but the system boot from first try)

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Salem Yaslim (xlmnxp) wrote :

It happen again in second boot for `20230919.git3672ccab-0ubuntu2.1`
*ERROR* hw_init of IP block <smu> failed -62

Revision history for this message
Salem Yaslim (xlmnxp) wrote :

I just tried linux-firmware 20230919.git3672ccab-0ubuntu2.8 and same issue

Juerg Haefliger (juergh)
tags: added: kern-9233
Revision history for this message
Salem Yaslim (xlmnxp) wrote :

Is there a way I can track this issue?

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Salem Yaslim (xlmnxp) wrote :

today I cannot boot at all :(

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Salem Yaslim (xlmnxp) wrote :

Today I tried to unplug everything and start the PC in workbench (lay motherboard down and connected the GPU, CPU and CPU Cooling AIO without case and fans except AIO Fans)

the PC work fine two times in row and boot without issue then I plug everything back to the case and the system failed to boot

Revision history for this message
Salem Yaslim (xlmnxp) wrote :

Somehow it boot now from third time in same PC Case

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