| 2023-09-21 02:46:12 |
Eduardo P. Gomez |
bug |
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|
added bug |
| 2023-09-21 02:47:08 |
Eduardo P. Gomez |
bug task added |
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linux-firmware (Ubuntu) |
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| 2023-09-21 03:00:08 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
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| 2023-09-21 03:08:49 |
Eduardo P. Gomez |
tags |
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apport-collected lunar |
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| 2023-09-21 03:08:51 |
Eduardo P. Gomez |
description |
This issue only occurs when charger is plugged. My network adapter is built-in in my laptop (it's not an usb).
I'm also connected in a 5ghz network, so i suggest using it.
=== How to reproduce ==
* shutdown your laptop (do not use reboot option);
* connect charger to laptop and turn it on; (the firmware should start and connect to the 5ghz network)
* If no error is thrown, continue using your laptop and your wlan device. It took me about 5 minutes to get a "firmware crash" error with code "-11".
* If the firmware crashed, reboot (using shutdown command) your laptop with charger plugged in.
You might similar error: "device descriptor read/64, error -71"
* Temporary fix: Unplug the charger and reboot using shutdown command (two times as it might not work for the first)
=== Device Info: ===
# uname -a && lsb_release -a:
Linux eduapps 6.2.0-33-generic #33-Ubuntu SMP PREEMPT_DYNAMIC Tue Sep 5 14:49:19 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 23.04
Release: 23.04
Codename: lunar
# apt-cache policy linux-firmware:
linux-firmware:
Instalado: 20230323.gitbcdcfbcf-0ubuntu1.6
Candidato: 20230323.gitbcdcfbcf-0ubuntu1.6
Tabela de versão:
*** 20230323.gitbcdcfbcf-0ubuntu1.6 500
500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main amd64 Packages
500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main i386 Packages
100 /var/lib/dpkg/status
20230323.gitbcdcfbcf-0ubuntu1.2 500
500 http://br.archive.ubuntu.com/ubuntu lunar-security/main amd64 Packages
500 http://br.archive.ubuntu.com/ubuntu lunar-security/main i386 Packages
20230323.gitbcdcfbcf-0ubuntu1 500
500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages
500 http://br.archive.ubuntu.com/ubuntu lunar/main i386 Packages
# cat /var/log/dmesg.0:
[...]
[ 9.852826] kernel: i915 0000:00:02.0: [drm] fb0: i915drmfb frame buffer device
[ 9.964095] kernel: snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC256: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[ 9.964109] kernel: snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 9.964112] kernel: snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[ 9.964115] kernel: snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0
[ 9.964117] kernel: snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 9.964120] kernel: snd_hda_codec_realtek hdaudioC0D0: Headset Mic=0x19
[ 9.964122] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x1b
[ 9.964124] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x13
[ 10.037952] kernel: input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:0e.0/sound/card0/input13
[ 10.038029] kernel: input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:0e.0/sound/card0/input14
[ 10.038091] kernel: input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:0e.0/sound/card0/input15
[ 10.038153] kernel: input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:0e.0/sound/card0/input16
[ 13.658522] kernel: kauditd_printk_skb: 73 callbacks suppressed
[ 13.658528] kernel: audit: type=1400 audit(1695260291.507:85): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835 comm="snap-confine" capability=12 capname="net_admin"
[ 13.659312] kernel: audit: type=1400 audit(1695260291.507:86): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835 comm="snap-confine" capability=38 capname="perfmon"
[ 13.703536] kernel: loop22: detected capacity change from 0 to 8
[ 14.776596] kernel: usb 1-1: new full-speed USB device number 8 using xhci_hcd
[ 14.905067] kernel: usb 1-1: device descriptor read/64, error -71
[ 15.148740] kernel: usb 1-1: device descriptor read/64, error -71
[ 15.392606] kernel: usb 1-1: new full-speed USB device number 9 using xhci_hcd
[ 15.524631] kernel: usb 1-1: device descriptor read/64, error -71 |
This issue only occurs when charger is plugged. My network adapter is built-in in my laptop (it's not an usb).
I'm also connected in a 5ghz network, so i suggest using it.
=== How to reproduce ==
* shutdown your laptop (do not use reboot option);
* connect charger to laptop and turn it on; (the firmware should start and connect to the 5ghz network)
* If no error is thrown, continue using your laptop and your wlan device. It took me about 5 minutes to get a "firmware crash" error with code "-11".
* If the firmware crashed, reboot (using shutdown command) your laptop with charger plugged in.
You might similar error: "device descriptor read/64, error -71"
* Temporary fix: Unplug the charger and reboot using shutdown command (two times as it might not work for the first)
=== Device Info: ===
# uname -a && lsb_release -a:
Linux eduapps 6.2.0-33-generic #33-Ubuntu SMP PREEMPT_DYNAMIC Tue Sep 5 14:49:19 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 23.04
Release: 23.04
Codename: lunar
# apt-cache policy linux-firmware:
linux-firmware:
Instalado: 20230323.gitbcdcfbcf-0ubuntu1.6
Candidato: 20230323.gitbcdcfbcf-0ubuntu1.6
Tabela de versão:
*** 20230323.gitbcdcfbcf-0ubuntu1.6 500
500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main amd64 Packages
500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main i386 Packages
100 /var/lib/dpkg/status
20230323.gitbcdcfbcf-0ubuntu1.2 500
500 http://br.archive.ubuntu.com/ubuntu lunar-security/main amd64 Packages
500 http://br.archive.ubuntu.com/ubuntu lunar-security/main i386 Packages
20230323.gitbcdcfbcf-0ubuntu1 500
500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages
500 http://br.archive.ubuntu.com/ubuntu lunar/main i386 Packages
# cat /var/log/dmesg.0:
[...]
[ 9.852826] kernel: i915 0000:00:02.0: [drm] fb0: i915drmfb frame buffer device
[ 9.964095] kernel: snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC256: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[ 9.964109] kernel: snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 9.964112] kernel: snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[ 9.964115] kernel: snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0
[ 9.964117] kernel: snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 9.964120] kernel: snd_hda_codec_realtek hdaudioC0D0: Headset Mic=0x19
[ 9.964122] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x1b
[ 9.964124] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x13
[ 10.037952] kernel: input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:0e.0/sound/card0/input13
[ 10.038029] kernel: input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:0e.0/sound/card0/input14
[ 10.038091] kernel: input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:0e.0/sound/card0/input15
[ 10.038153] kernel: input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:0e.0/sound/card0/input16
[ 13.658522] kernel: kauditd_printk_skb: 73 callbacks suppressed
[ 13.658528] kernel: audit: type=1400 audit(1695260291.507:85): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835 comm="snap-confine" capability=12 capname="net_admin"
[ 13.659312] kernel: audit: type=1400 audit(1695260291.507:86): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835 comm="snap-confine" capability=38 capname="perfmon"
[ 13.703536] kernel: loop22: detected capacity change from 0 to 8
[ 14.776596] kernel: usb 1-1: new full-speed USB device number 8 using xhci_hcd
[ 14.905067] kernel: usb 1-1: device descriptor read/64, error -71
[ 15.148740] kernel: usb 1-1: device descriptor read/64, error -71
[ 15.392606] kernel: usb 1-1: new full-speed USB device number 9 using xhci_hcd
[ 15.524631] kernel: usb 1-1: device descriptor read/64, error -71
---
ProblemType: Bug
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: eduardo 1647 F.... wireplumber
/dev/snd/seq: eduardo 1641 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Dependencies: firmware-sof-signed 2.2.4-1
DistroRelease: Ubuntu 23.04
InstallationDate: Installed on 2023-06-24 (88 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 003: ID 13d3:5a11 IMC Networks USB2.0 VGA UVC WebCam
Bus 001 Device 002: ID 04ca:301c Lite-On Technology Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. VivoBook 15_ASUS Laptop X540MA_X540MA
Package: linux-firmware 20230323.gitbcdcfbcf-0ubuntu1.6
PackageArchitecture: all
ProcEnviron:
LANG=pt_BR.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-33-generic root=UUID=a454b9cb-2da2-47bf-bae2-7ffe871f895b ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 6.2.0-33.33-generic 6.2.16
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-6.2.0-33-generic N/A
linux-backports-modules-6.2.0-33-generic N/A
linux-firmware 20230323.gitbcdcfbcf-0ubuntu1.6
Tags: lunar
Uname: Linux 6.2.0-33-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: N/A
_MarkForUpload: True
dmi.bios.date: 01/12/2021
dmi.bios.release: 5.13
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X540MA.319
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X540MA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX540MA.319:bd01/12/2021:br5.13:svnASUSTeKCOMPUTERINC.:pnVivoBook15_ASUSLaptopX540MA_X540MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX540MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: VivoBook
dmi.product.name: VivoBook 15_ASUS Laptop X540MA_X540MA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC. |
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| 2023-09-21 03:08:52 |
Eduardo P. Gomez |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/2036862/+attachment/5702534/+files/AlsaInfo.txt |
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| 2023-09-21 03:08:53 |
Eduardo P. Gomez |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/2036862/+attachment/5702535/+files/CurrentDmesg.txt |
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| 2023-09-21 03:08:55 |
Eduardo P. Gomez |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/2036862/+attachment/5702536/+files/IwConfig.txt |
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| 2023-09-21 03:08:56 |
Eduardo P. Gomez |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/2036862/+attachment/5702537/+files/Lspci.txt |
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| 2023-09-21 03:08:58 |
Eduardo P. Gomez |
attachment added |
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Lspci-vt.txt https://bugs.launchpad.net/bugs/2036862/+attachment/5702538/+files/Lspci-vt.txt |
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| 2023-09-21 03:08:59 |
Eduardo P. Gomez |
attachment added |
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Lsusb-t.txt https://bugs.launchpad.net/bugs/2036862/+attachment/5702539/+files/Lsusb-t.txt |
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| 2023-09-21 03:09:00 |
Eduardo P. Gomez |
attachment added |
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Lsusb-v.txt https://bugs.launchpad.net/bugs/2036862/+attachment/5702540/+files/Lsusb-v.txt |
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| 2023-09-21 03:09:02 |
Eduardo P. Gomez |
attachment added |
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PaInfo.txt https://bugs.launchpad.net/bugs/2036862/+attachment/5702541/+files/PaInfo.txt |
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| 2023-09-21 03:09:04 |
Eduardo P. Gomez |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/2036862/+attachment/5702542/+files/ProcCpuinfo.txt |
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| 2023-09-21 03:09:05 |
Eduardo P. Gomez |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/2036862/+attachment/5702543/+files/ProcCpuinfoMinimal.txt |
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| 2023-09-21 03:09:07 |
Eduardo P. Gomez |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/2036862/+attachment/5702544/+files/ProcInterrupts.txt |
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| 2023-09-21 03:09:08 |
Eduardo P. Gomez |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/2036862/+attachment/5702545/+files/ProcModules.txt |
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| 2023-09-21 03:09:10 |
Eduardo P. Gomez |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/2036862/+attachment/5702546/+files/RfKill.txt |
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| 2023-09-21 03:09:12 |
Eduardo P. Gomez |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/2036862/+attachment/5702547/+files/UdevDb.txt |
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| 2023-09-21 03:09:15 |
Eduardo P. Gomez |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/2036862/+attachment/5702548/+files/WifiSyslog.txt |
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| 2023-09-21 03:09:17 |
Eduardo P. Gomez |
attachment added |
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acpidump.txt https://bugs.launchpad.net/bugs/2036862/+attachment/5702549/+files/acpidump.txt |
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| 2023-09-22 06:01:26 |
Juerg Haefliger |
bug |
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added subscriber Juerg Haefliger |
| 2023-09-24 05:24:34 |
Eduardo P. Gomez |
attachment added |
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Dmesg output from first boot (after wifi breaks) https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5703979/+files/dmesg-usb |
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| 2023-09-24 17:16:56 |
Eduardo P. Gomez |
attachment added |
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Dmesg output at the crash time. https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5704150/+files/dmesg-crash |
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| 2023-09-24 17:17:28 |
Eduardo P. Gomez |
linux (Ubuntu): status |
Incomplete |
New |
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| 2023-09-24 17:25:58 |
Eduardo P. Gomez |
attachment removed |
Dmesg output at the crash time. https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5704150/+files/dmesg-crash |
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| 2023-09-24 17:27:37 |
Eduardo P. Gomez |
attachment added |
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Journalctl output (firmware crash) https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5704155/+files/journalctl-file |
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| 2023-09-24 17:28:08 |
Eduardo P. Gomez |
attachment removed |
acpidump.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702549/+files/acpidump.txt |
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| 2023-09-24 17:28:21 |
Eduardo P. Gomez |
attachment removed |
WifiSyslog.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702548/+files/WifiSyslog.txt |
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| 2023-09-24 17:28:50 |
Eduardo P. Gomez |
attachment removed |
CurrentDmesg.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702535/+files/CurrentDmesg.txt |
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| 2023-09-24 17:29:08 |
Eduardo P. Gomez |
attachment removed |
UdevDb.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702547/+files/UdevDb.txt |
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| 2023-09-24 17:29:22 |
Eduardo P. Gomez |
attachment removed |
RfKill.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702546/+files/RfKill.txt |
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| 2023-09-24 17:29:47 |
Eduardo P. Gomez |
attachment removed |
AlsaInfo.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702534/+files/AlsaInfo.txt |
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| 2023-09-24 17:30:00 |
Eduardo P. Gomez |
attachment removed |
IwConfig.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702536/+files/IwConfig.txt |
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| 2023-09-24 17:30:17 |
Eduardo P. Gomez |
attachment removed |
Lspci.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702537/+files/Lspci.txt |
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| 2023-09-24 17:30:18 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Confirmed |
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| 2023-09-24 17:30:31 |
Eduardo P. Gomez |
attachment removed |
Lspci-vt.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702538/+files/Lspci-vt.txt |
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| 2023-09-24 17:30:48 |
Eduardo P. Gomez |
attachment removed |
ProcModules.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702545/+files/ProcModules.txt |
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| 2023-09-24 17:32:54 |
Eduardo P. Gomez |
attachment removed |
ProcInterrupts.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702544/+files/ProcInterrupts.txt |
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| 2023-09-24 17:33:12 |
Eduardo P. Gomez |
attachment removed |
Lsusb-t.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702539/+files/Lsusb-t.txt |
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| 2023-09-24 17:33:30 |
Eduardo P. Gomez |
attachment removed |
Lsusb-v.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702540/+files/Lsusb-v.txt |
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| 2023-09-24 17:33:45 |
Eduardo P. Gomez |
attachment removed |
PaInfo.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702541/+files/PaInfo.txt |
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| 2023-09-24 17:34:35 |
Eduardo P. Gomez |
attachment removed |
ProcCpuinfo.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702542/+files/ProcCpuinfo.txt |
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| 2023-09-24 17:34:47 |
Eduardo P. Gomez |
attachment removed |
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702543/+files/ProcCpuinfoMinimal.txt |
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