[RTL8723BE] bluetooth range

Bug #1884454 reported by SANDEEP SURENDRAN
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned
linux-firmware (Ubuntu)
New
Undecided
Unassigned

Bug Description

i can connect my bluetooth headset. but it only work for about 1-2 ft distance . it wont work if i move away from my computer. i just thought that it may because my headset . but the same head set work fine on my mobile. then i just connect it to another laptop which is running in ubuntu 16.04 version and its just work fine . what will i do?

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: bluetooth (not installed)
ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
Uname: Linux 5.4.0-37-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun Jun 21 22:01:00 2020
InstallationDate: Installed on 2020-06-12 (8 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
InterestingModules: rfcomm bnep btusb bluetooth
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 05c8:038f Cheng Uei Precision Industry Co., Ltd (Foxlink) HP TrueVision HD
 Bus 001 Device 002: ID 0bda:b008 Realtek Semiconductor Corp. Bluetooth Radio
 Bus 001 Device 005: ID 0480:b207 Toshiba America Inc Canvio Ready
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP Notebook
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=6d900927-44c0-49e2-ace9-a04b7a5230ab ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/05/2017
dmi.bios.vendor: Insyde
dmi.bios.version: F.24
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 81EC
dmi.board.vendor: HP
dmi.board.version: 61.41
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.24:bd01/05/2017:svnHP:pnHPNotebook:pvrType1ProductConfigId:rvnHP:rn81EC:rvr61.41:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP
dmi.product.name: HP Notebook
dmi.product.sku: 1AC90PA#ACJ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
hciconfig:
 hci0: Type: Primary Bus: USB
  BD Address: 3C:95:09:71:5E:20 ACL MTU: 820:8 SCO MTU: 255:16
  UP RUNNING PSCAN ISCAN
  RX bytes:4212858 acl:231 sco:28940 events:390319 errors:0
  TX bytes:240177422 acl:387670 sco:28934 commands:2184 errors:135

Revision history for this message
SANDEEP SURENDRAN (theycallmeudu) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Reassigning to the kernel. If software can affect range at all then it's a kernel issue.

affects: bluez (Ubuntu) → linux (Ubuntu)
summary: - bluetooth range
+ [RTL8723BE] bluetooth range
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
koba (kobako) wrote :

hi Sandeep
Would you please give me a try then test it and capture dmesg after reboot.
#cp /usr/lib/firmware/rtl_bt/rtl8723d_config.bin /usr/lib/firmware/rtl_bt/rtl8723b_config.bin
#reboot

You-Sheng Yang (vicamo)
tags: added: hwe-bluetooth
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